Galaxy Note 4 & Uconnect Voice Texting issue - Jeep Garage - Jeep Forum

Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 -

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 01-28-2015, 10:46 AM
antjones21's Avatar
Member
My Jeep: 2016 3.6L WK2
 
Join Date: Jun 2014
Location: Milwaukee, WI
Posts: 67
Thanks: 25
Thanked 5 Times in 5 Posts
Rep Power: 985
antjones21 is on a distinguished road
Garage
Galaxy Note 4 & Uconnect Voice Texting issue

I have a 2014 GC Altitude and it has the 8.4A/RA3 Radio in it. I have a Samsung Galaxy Note 4 with Android 4.4.4. I've had the phone since November and I've been able to voice text just fine up until yesterday. I'm a paid subscriber but when I try to reply to a message it says I'm not subscribed for voice texting. I've called customer service twice and they are telling me that Android 4.4.4 is not supoorted yet for the Galaxy Note 4. But it was working fine before and their website listed the Note 4 with 4.4.4. as being compatible and 4.4.4 is the OS that comes pre-installed on the Note 4. Does anyone else have a Note 4 and have this issue or not have this issue?

Thanks

Reply With Quote
Sponsored Links
Advertisement
 
  #2  
Old 01-28-2015, 11:03 AM
Member
 
Join Date: Jan 2015
Posts: 272
Thanks: 29
Thanked 81 Times in 63 Posts
Rep Power: 974
2015_SRT is on a distinguished road
Re: Galaxy Note 4 & Uconnect Voice Texting issue

I have the Note 4 running 4.4.4 and no issues with voice text but I haven't used that feature in a few days. I'll try it and let you know.
Attached Images
File Type: png uploadfromtaptalk1422461015339.png (225.2 KB, 6 views)
Reply With Quote
The Following User Says Thank You to 2015_SRT For This Useful Post:
  #3  
Old 01-28-2015, 11:20 AM
antjones21's Avatar
Member
My Jeep: 2016 3.6L WK2
 
Join Date: Jun 2014
Location: Milwaukee, WI
Posts: 67
Thanks: 25
Thanked 5 Times in 5 Posts
Rep Power: 985
antjones21 is on a distinguished road
Garage
Re: Galaxy Note 4 & Uconnect Voice Texting issue

Quote:
Originally Posted by 2015_SRT View Post
I have the Note 4 running 4.4.4 and no issues with voice text but I haven't used that feature in a few days. I'll try it and let you know.
Thanks, what service do you have? I have Verizon and I just got off the phone with Customer Service again and now they are telling me the Note 4 on Verizon is not compatible. If it wasn't compatible I would think the "Messaging" button would stay grayed out. I don't believe that so I had her cancel my subsciption and then re-enable it. I won't be able to check it for another 2 hours when I go to lunch. She also wants me to reset the whole system at that time as well. I know for sure it worked last two weeks ago on Jan. 15
Reply With Quote
  #4  
Old 01-28-2015, 12:38 PM
Member
 
Join Date: Jan 2015
Posts: 272
Thanks: 29
Thanked 81 Times in 63 Posts
Rep Power: 974
2015_SRT is on a distinguished road
Re: Galaxy Note 4 & Uconnect Voice Texting issue

I have Tmobile.
Reply With Quote
  #5  
Old 01-29-2015, 12:22 PM
Member
 
Join Date: Jan 2015
Posts: 272
Thanks: 29
Thanked 81 Times in 63 Posts
Rep Power: 974
2015_SRT is on a distinguished road
Re: Galaxy Note 4 & Uconnect Voice Texting issue

Voice to text was working last night.
Reply With Quote
  #6  
Old 01-29-2015, 12:31 PM
antjones21's Avatar
Member
My Jeep: 2016 3.6L WK2
 
Join Date: Jun 2014
Location: Milwaukee, WI
Posts: 67
Thanks: 25
Thanked 5 Times in 5 Posts
Rep Power: 985
antjones21 is on a distinguished road
Garage
Re: Galaxy Note 4 & Uconnect Voice Texting issue

Quote:
Originally Posted by 2015_SRT View Post
Voice to text was working last night.
Update: My voice text is now working after having Customer Service cancel my subscription and then re-enable it. I knew it was something on their end all along but they were trying to say it's my phone.
Reply With Quote
  #7  
Old 01-29-2015, 01:37 PM
Member
 
Join Date: Jan 2015
Posts: 272
Thanks: 29
Thanked 81 Times in 63 Posts
Rep Power: 974
2015_SRT is on a distinguished road
Re: Galaxy Note 4 & Uconnect Voice Texting issue

Glad you got it worked out. I did notice sometimes mine works and sometimes it doesn't. Not sure why it's intermittent.
Reply With Quote
Reply

Tags
uconnect

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Voice Texting $14.99/mo What the... mswlogo Audio/Visual/Navigation 14 11-04-2014 10:16 PM
Galaxy note 3 bluetooth? I can't pair it... 2013 grand cherokee ARoxyChik Audio, Video, Navigation & Electronic Modifications 1 01-18-2014 03:56 PM
Tetrax FIXWAY Phone Mount for my Samsung Galaxy Note 2 Driller Interior/Exterior/Visual 4 09-16-2013 10:39 PM
Uconnect & Note 2 BT geox19 Audio/Visual/Navigation 0 07-12-2013 01:19 PM
Does anybody have the Samsung Galaxy Note...? IXFE Audio/Visual/Navigation 8 12-10-2012 12:07 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 05:10 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by FCA US LLC. Chrysler, Dodge, Jeep, Ram, Mopar and SRT are registered trademarks of FCA US LLC.