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Old 06-01-2011, 07:59 PM
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Good dealer experience today - South Florida

Thought I would share a positive dealer experience since I think we all tend to be pretty good at relaying our displeasure with them.

Brought my 2 week old Limited in because when it was purchased there were a couple of minor paint chips on the front bumper. The body shop resprayed the bumper, I got the call today the work was done, but on my way down the body shop manager Raul calls and tells me he looked at the car and was not satisfied sending it out. There were 2 fish eyes and he's going to respray the bumper to fix it properly.

Though I wasn't happy to get half way there and have to turn around, I have to give it to them for trying to take care of things properly. All in all I thought it was a pretty good experience with my first American (half German i guess) car.

Jeep of North Broward
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Old 06-02-2011, 06:06 PM
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My Jeep: 2011 5.7L WK2
 
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Re: Good dealer experience today - South Florida

Just kidding...

Picked up my car today and though the paint seems good, and the radio switch was replaced and works perfectly, I now have an airbag light on. It would have been nice if the guy who worked on the car opened his eyes and noticed this before saying the car was done and ready for pick up. So pissed- just a waste of time!
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