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  #133  
Old 02-13-2016, 12:14 AM
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Got my 2016 today!!

Quote:
Originally Posted by DriverDave View Post
Same here. Some of the dealers around here already have new 16 Summits and Overlands on the lot...all over $50k.

I honestly don't understand any of it. They know I have the money, I can't spend it anywhere except at a dodge/Chrysler/jeep dealership. I obviously want the jeep as I was in constant communication with my salesman, and due to Milous tracking it, I showed up within hours of its arrival... before they called me. I then immediately let them know something was wrong. And I didn't accuse them just asked how we needed to proceed from here.

Their excuse is They don't want to be stuck with a vehicle because they made a mistake. My response should have been "isn't your job selling vehicles? Do you not have anyone that is capable of ordering one correctly?" It seems no one is competent anymore, and no one stands by what they do.


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  #134  
Old 02-13-2016, 12:16 AM
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Re: Got my 2016 today!!

Don't give in to them. Let them know you want your damn jeep.
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  #135  
Old 02-13-2016, 09:40 AM
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Re: Got my 2016 today!!

Well sounds like a tough situation and the dealer is all in the wrong. Sounds like you have been as nice and understanding as possible in this situation. I'm a pretty stubborn person and because of what they are doing I wouldn't want to give them business. I know it would be a huge inconvenience, but I would buy elsewhere. Even out of state if necessary. It's really not as difficult as it might seem. I bet if you contacted a good dealer elsewhere, maybe even one recommended here on the forum, they would be very willing to help you and all done over the phone/email.
For example, I bought my wife a new Toyota Highlander a while back. No Chicago area dealer was giving deals because they were so new with the redesigned body. I dealt with a dealer up in central WI. They made it extremely easy!! Then when I went to pick it up I was literally in and out in 30 minutes. We did everything with exception to signing papers all over the phone/text/email. Would do it again in a heartbeat for a great deal and for a respectable dealership. I have also purchased one way plane tickets to out of state dealers. Fly and buy baby

Do an advanced search through Jeep site or cars.com and maybe a dealer has the exact Jeep you're looking for right now.
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  #136  
Old 02-13-2016, 10:36 AM
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Re: Got my 2016 today!!

There is a forum user here called "JeepCares". Please contact them, provide details of your situation and see if they can kick things up a notch for you.

I agree with the others...this is the dealer's mistake and they need to make good on it and expeditiously, too.
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  #137  
Old 02-13-2016, 11:35 AM
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Re: Got my 2016 today!!

Quote:
Originally Posted by Jim_in_PA View Post
There is a forum user here called "JeepCares". Please contact them, provide details of your situation and see if they can kick things up a notch for you.

I agree with the others...this is the dealer's mistake and they need to make good on it and expeditiously, too.

Thanks Jim, I already have a case worker that won't be back in til Monday since it is a buy back. I called jeep customer care Friday after talking to the dealer but all they could do was tell me my case worker would be the best to talk to. Waiting to see what she says on Monday.


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  #138  
Old 02-13-2016, 11:41 AM
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Got my 2016 today!!

This is clearly the dealers mistake. Is good suggestion by Jim to contact JeepCares. The out of area or out of state dealer option is also a good suggestion. You are paying good money for your jeep, and you know what you want exactly and need to get that exactly. No buyer compromises should be made. Only dealer compromises in this case should be made for sure. Good luck my friend!
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  #139  
Old 02-13-2016, 02:59 PM
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Re: Got my 2016 today!!

Keep us updated
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  #140  
Old 02-13-2016, 03:19 PM
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Re: Got my 2016 today!!

very nice
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  #141  
Old 02-13-2016, 03:37 PM
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Re: Got my 2016 today!!

I wish I could afford a new jeep. I'm driving my 2005 GC. Maybe I could get a 2015 model used once everyone trade theirs in for the 16'
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  #142  
Old 02-13-2016, 06:29 PM
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Re: Got my 2016 today!!

Quote:
Originally Posted by justinyancey View Post
I think past history, they talked about taking a loss on one in the past... Something along the lines of not a good market for a 50k dollar jeep
Makes me wonder why they're a Jeep dealer, or even in the business at all.

My guess is that it was one they ordered for stock in a color or combo no one around there wanted. I doubt they took much of a loss... probably ended up swapping it out on a dealer trade.
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  #143  
Old 02-17-2016, 12:05 AM
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Re: Got my 2016 today!!

I heard back from the ISG rep today. Basically I get to start over with a new dealer and order my vehicle again.


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  #144  
Old 02-17-2016, 12:09 AM
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Re: Got my 2016 today!!

That's good news. Sucks that you have to wait through the whole build process again, but in the end you'll get what you wanted.
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