1) Vehicle configuration not as ordered - I know exactly want I want and don't want anything different
2) Vehicle sustained some damage in transit. I will be probably be told "this will buff right out" but I don't think I should accept anything but perfect condition.
1) Depends on the dealer; I'd imagine they'd either refund your deposit and you walk on out or make another order if it can't be brought to rights (wrong stereo is one thing; wrong paint job or engine is something else). For this I'd put the deposit on a card and just dispute it if they refused to play ball.
2) Depends on the damage. Some nicks in the paint, I'd just have them fix. Bent into a pretzel, there's a problem. I've not heard of somebody ordering a vehicle and the dealer trying to get the buyer to ignore significant damage- not that it doesn't happen, but the buyer would have to be seven kinds of stupid to do that.
If you are working with a reputable dealer, I wouldn't worry about either.
Joe, you are getting paranoid about this order! For #1, decide if you can live with any discrepancy, or if not, walk away from it. Sucks to wait again, but it will be the better approach. As I stated in another thread, make sure they agree to refund your deposit if the order is not to your liking. #2, the dealer is responsible to check the vehicle when it is off-loaded from the truck. If you see something they didn't, they will have to pay for the fix. This means that they are very good at examining for a problem, and can pin it on the trucking company for reimbursement. The most you will likely find is a paint chip during transit, and this will already be known by the dealer.
1) Vehicle configuration not as ordered - I know exactly want I want and don't want anything different
2) Vehicle sustained some damage in transit. I will be probably be told "this will buff right out" but I don't think I should accept anything but perfect condition.
I'm not sure N.Y has this. Anyways, even if they did, I don't think I would rely on it. it's just easier to go over it with a fine tooth comb before I sign any paperwork.
Hey Joe, I'd be in the same boat as you when ordering a new vehicle. I personally would expect the Jeep to be in absolute 100% flawless perfect condition or I would not accept it. Personally if a nick in the paint had to be 'repaired' that would be unacceptable to me becuase I want a brand new vehicle not a refurbished one I would take a friend that also has a keen eye for this sort of thing, and give it a real good look over. If there are paint related things I would refuse delievery and im sure they would order a new one or return deposit. if something like the stereo is wrong, they will put the right one in and I bet they wouldnt have any problems with it.
Can Chrysler even come up to that standard??? Seriously, this is not a bespoke Rolls here, it's a production vehicle that is shipped to the dealer, and it's subject to those stone chips in the first mile out of the dealership.
when i bought my overland the dealer also had a limited on the lot. i was partial to the overland right off the bat but i wanted to at least look at the limited. when i got close to it, I noticed the rims were absolutely PHUCKED. cant understand how a veh. with under 5 miles on it had such awfull rims, i didnt even look at the window sticker......i couldnt get past damaged rims.....funny thing is, probably two weeks later, after buying the overland, i drove over a gravel road doing about 50 and rocks flew up the side of the jeep and damaged the rim, passanger door and rear near the tail light. i was soooo hurt. it all got fixed and was covered by insurance but man, i turned a jeep down due to damaged rims and then next thing you know, i had damaged rims. anything can happen....but I'd never take a jeep off the lot with damage...someone else said on here that they were pretty particular, well, im a maniac about my expensive stuff, a total lunatic. i look over my jeep every morning for dents dings or anything out of the ordinary. EVERY MORNING. No way i walk off the lot with anything less than perfection....especially on a almost 50k suv. NO WAY.
look the jeep over joe, if it aint perfect, start walking.....damage can happen anytime, just not before you own it.....that aint right.