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  #37  
Old 04-27-2014, 10:30 AM
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Originally Posted by silvermax04 View Post

No better evidence then a receipt that probably had the date and time stamped right on it. lol They just don't give a shit and you know why "because it is someone else's" a nameless faceless person they don't know.
Yup.. They enjoying a few cold beverages at 10:23 in the am on April 23rd.

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  #38  
Old 05-08-2014, 08:11 PM
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So, resolution time.. Spoke to the head of the service department and they are going to send me to their other body shop. I am going to meet the owner of that place at jeep on Monday. We are of course going to go over every nook and crany of her and mark off everything that needs to be fixed. They are so giving me two free detailing jobs ($180 value) on the arm and any Mopar parts for cost!

I did bring that up to you guys and I took not saying anything as the concensus (right course of action), but he brought it up to me as an "I'm sorry" for the mess up. As for the other detailer, per the service manager, they have been fired. I wanted to be fair and give them a chance to do the right thing bf I wrote a letter to the gm, but I didn't even have to bc they really hooked me up. They are also giving me a loaner car, but since I live in ny, I don't even need one (thought that counts).

So, all in all, I'd say that for an ounce of headache, I got a pound of resolution.

Thanks for the help on this....

So, just out of curiosity, what would you guys get? I am down to the choice of either the rear camera or the roof rack..
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  #39  
Old 05-08-2014, 09:44 PM
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Re: I call B.S. but what do you think

First off, sounds like they really stepped up to make up for past errors.

Get the roof rack IF you would get good use out of it. Or the back up camera especially since you live in New York.

Get the Bright Pedals kit and have them install it! Bright pedals don't get tiny gravel pieces in it like the regular brake and gas pedal. Bright Pedals look sharp too, and are easy to clean.
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  #40  
Old 05-08-2014, 09:55 PM
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Quote:
Originally Posted by jgc4ever View Post
First off, sounds like they really stepped up to make up for past errors.

Get the roof rack IF you would get good use out of it. Or the back up camera especially since you live in New York.

Get the Bright Pedals kit and have them install it! Bright pedals don't get tiny gravel pieces in it like the regular brake and gas pedal. Bright Pedals look sharp too, and are easy to clean.
The roof rack will get some use, but not a whole lot.. Didn't even think about the peddles... Good call on that. As for the camera, it's the cost of the labor that is the real killer
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  #41  
Old 05-08-2014, 10:20 PM
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Re: I call B.S. but what do you think

I just picked up these pedals and the little nubs on them keep dirt off and they look great!

image.jpg
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  #42  
Old 05-08-2014, 10:22 PM
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Originally Posted by BlckWK2 View Post
I just picked up these pedals and the little nubs on them keep dirt off and they look great!
That does look really nice.
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  #43  
Old 05-09-2014, 12:12 PM
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Re: I call B.S. but what do you think

Manhattan Jeep is something else. They really are. lol
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  #44  
Old 05-09-2014, 02:32 PM
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Re: I call B.S. but what do you think

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Originally Posted by Robert Palmer View Post
Manhattan Jeep is something else. They really are. lol
LOL. You already know..
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  #45  
Old 05-09-2014, 04:20 PM
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Re: I call B.S. but what do you think

Quote:
Originally Posted by Chunderboy View Post
Its weird.. Last time I went there they went above and beyond for me (basically had to make an adjustment to the passenger side door and noticed a similar issue on the drivers and did that too without asking) and now there is this time where, "if we touch it, we might break it, then you're efed"... So weird.
Maybe they are gun shy after flashing the fix for the dashboard xmas tree recall. Many of those didn't go so well and some required new dashboards.
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  #46  
Old 05-10-2014, 12:17 AM
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Re: I call B.S. but what do you think

Quote:
Originally Posted by BlckWK2 View Post
I just picked up these pedals and the little nubs on them keep dirt off and they look great!



Attachment 39378

How much did they charge you for the install of the peddles


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  #47  
Old 05-10-2014, 02:27 PM
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Re: I call B.S. but what do you think

Quote:
Originally Posted by Jim_in_PA View Post
It seems to be a dealer thing that if you request a TSB, the first thing they are going to ask you is if you are experiencing any of the symptoms. There are any number of reasons for asking that, despite the fact that the mother-ship would be paying them for doing the work...including work load in their bays.

AFAIK, the parts are not out yet for the brake recall, however...
Hi all, I'm just curious about this brake recall mentioned, can someone fill me in please? Thanks!
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  #48  
Old 05-10-2014, 02:28 PM
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Re: I call B.S. but what do you think

What's you build date?


Jax
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