I agree that you can learn and compensate for the poor programming-- to some degree. I've been a lot more aware of things lately, so now it's not just the general "this sucks", but more specific criticism:
The one thing that is entirely reproducible is a surge during a downshift from 4th gear. You can reproduce by slowly coasting down to 35mph with a super light throttle, so your revs should be at 1250. Give it some gas. It will delay for a sec or two, then surge up to 2500, then drop immediately down to around 1800. Even my wife notices it, and she hates it. It almost sounds like the neutral condition described here:
.. But I've already had that update applied, supposedly. Milious said I've had:
April 1, 2011 45495 - WESTGATE CHRYSLER JEEP DODGE
181906J7 - Module, Powertrain Control (PC
096575 832 Miles 2011041 WARRANTY
.. which is when I brought that TSB into the dealer. So I got the PCM update, but I didn't get the TCM update because my car was built after it in January 2011. Anyway, I'm wondering if everything was applied correctly and if I maybe should insist something be reapplied. I'm fairly polite, so I completely dread having to go in person and question whether people have done their jobs correctly.
BTW, the instructions I gave are an easy way to reliably reproduce, but this nasty downshift manifests itself a lot of other times. Most often after turning or pretty much any time I'm feeling like the pig is slow ... and this only pisses me off more.
And I stopped using Sport mode. There was no way to force an upshift in a lot of situations, and chugging around at 2200 RPM was almost more annoying. One way to overcome it though is to set cruise control. Once set it seems to use a different program that will give you an upshift. You can cancel immediately or keep it going since if you're forcing an upshift, you probably aren't accelerating anymore (and I have adaptive cruise). I know it sounds like a PITA, and it was, which is why I'm back here bitching about the main transmission program.