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  #25  
Old 02-06-2015, 07:34 PM
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Re: I really hate my dealership- service rant

The service department at New Holland Auto (Jeep, Dodge etc.) in New Holland, Pennsylvania has been great so far! Dave

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  #26  
Old 02-07-2015, 08:00 PM
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Re: I really hate my dealership- service rant

I've dealt with the same thing with two of the local dealers in my area. It makes me second guess warranty repairs I need because I'm afraid of what else they will do. Every time they've taken care of it but act like they're doing me a favor because I can't document it wasn't like that before. One of the times I saw them bill it to Chrysler as warranty repair so I called Chrysler to let them know about the fraud and the customer service people clearly didn't give a s@@t either.
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  #27  
Old 02-07-2015, 08:44 PM
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March 2015 consumer reports rates dealer repair satisfaction for 32 makes of vehicles. 1 being the best and 32 the worst not surprisingly jeep was number 31. They are not all bad but the good ones are few and far between.
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Old 02-09-2015, 03:04 PM
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Re: I really hate my dealership- service rant

Not all are bad. Jasper Jeep in Jasper, Georgia has the best service depatment I have seen. Very knowledgeable and courteous.
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Old 02-09-2015, 03:18 PM
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Re: I really hate my dealership- Recall service rant

Oh lord. My wife took half an hour to calm down after one small smudge on the interior from that recall.

Pick up some Mr. Clean Magic Erasers and some Woolite general purpose cleaner.
First, try an old washcloth dipped in a very small drop of diluted Woolite.
If that doesn't work, put a few drops of dilute Woolite on a Mr Clean and GENTLY scrub the area. [those things are mildly abrasive] Don't be afraid to just get rid of a little bit at a time.

Before you do, might want to have a chat with the service manager.

I got some freebies for far less issues with that recall [top cover not snapped back fully in place, missus had a fit with the smudge]
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