Originally Posted by protect1989
This is exactly what happened to me. I ordered a 2012 GC at the end of september. They told me the vehicle was being delivered and would be on the lot 48 hours after signing. Sure enough 72 hours went by with no phone call. Then another 48 hours after that still no call. By this time it was already October when I got a call that my jeep was being held in the rail yard for a "safety inspection" and that my signed contract was null and void because the rates changed and I hadn't taken delivery of the vehicle yet. After extensive arguing on the legality of the claim and contacting my lawyer i was told I was basically SOL. The september deals for 2012 GC and the October deals were totally different so they wouldn't honor my contract because the vehicle didn't technically exist, only a vin number. I ended up having to get a 2011 GC they had on the lot.
I don't know what state you live in but that wouldn't fly in NY or Florida.
Did your sales contract have a clause in it specifically stating
they wouldn't honor the incentive if it changed?? Or are you taking about finance rates that changed?? Sounds to me like they wanted you to purchase "older inventory" for their benefit and you went along!
Price protection is Chrysler policy as posted by Pat. A signed sales contract is a binding legal agreement that protects both the buyer and the seller. If you read them carefully you will see the latter is generally protected more, as they are the one printing the contract, with the fine print always somehow in their favor! That being said something doesn't sound right with this deal?