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  #85  
Old 07-18-2013, 09:39 AM
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Re: If your 8spd trans is rough, put your hand up

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Originally Posted by dtrvm View Post
Regardless of comments about the dealer can not fix or reprogram your transmission it is good to get these problems on the record early by bringing it to the dealer. This should have been fixed prior to production.

Reprogramming or other fixes need to happen soon before the GC gets a bad reputation which hurts sales in the long run. They need to get this message soon imo.

Thanks for saying that. I thought I was doing the right thing by making a service appt. so they can at least look at it. After all, how will you know if you don't check it out.
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  #86  
Old 07-18-2013, 09:43 AM
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Re: If your 8spd trans is rough, put your hand up

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Originally Posted by jusgorjus View Post
Thanks for saying that. I thought I was doing the right thing by making a service appt. so they can at least look at it. After all, how will you know if you don't check it out.
I have made this comment a number of times... frankly at the dealer level there has not been a whole lot of ROs written on this issue. If there are service checks and duplication of the problem a fix will come.
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  #87  
Old 07-18-2013, 09:48 AM
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Re: If your 8spd trans is rough, put your hand up

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Originally Posted by dtrvm View Post
Regardless of comments about the dealer can not fix or reprogram your transmission it is good to get these problems on the record early by bringing it to the dealer. This should have been fixed prior to production.

Reprogramming or other fixes need to happen soon before the GC gets a bad reputation which hurts sales in the long run. They need to get this message soon imo.
Some say Jeep rushed the MY14 to market, thus causing the problems. That may be true, but that was then and this is now. Jeep, like other manufacturers, have to determine the cause before they can come up with a fix. They don't need to have the dealers tear down every transmission. I bet they have some apart somewhere, just as I'm sure they have some software people checking and rewriting code. More important than soon is right.
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  #88  
Old 07-18-2013, 09:52 AM
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Re: If your 8spd trans is rough, put your hand up

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Originally Posted by bill_de View Post
Some say Jeep rushed the MY14 to market, thus causing the problems. That may be true, but that was then and this is now. Jeep, like other manufacturers, have to determine the cause before they can come up with a fix. They don't need to have the dealers tear down every transmission. I bet they have some apart somewhere, just as I'm sure they have some software people checking and rewriting code. More important than soon is right.
As ususual Bill is 100% factual in his statement... all of it.
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  #89  
Old 07-18-2013, 10:02 AM
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Re: If your 8spd trans is rough, put your hand up

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Originally Posted by bill_de View Post
Some say Jeep rushed the MY14 to market, thus causing the problems. That may be true, but that was then and this is now. Jeep, like other manufacturers, have to determine the cause before they can come up with a fix. They don't need to have the dealers tear down every transmission. I bet they have some apart somewhere, just as I'm sure they have some software people checking and rewriting code. More important than soon is right.

What if, by the time I roll up to my appt. on Sat., they've discovered a cure? Eureka...we've solved the problem!!! Hahaha...
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  #90  
Old 07-18-2013, 10:08 AM
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Re: If your 8spd trans is rough, put your hand up

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Originally Posted by jusgorjus View Post
Also, they're not playing dumb. If it's a software issue, which it likely is, there is no solution for this YET.



Have you read through these threads about the tranny issues? Well I have. And people are complaining that their dealer's service depts. are treating them as if there is no issue. And I'm sure their are enough complaints for their service depts. to know there is a problem. Software or otherwise.


Dealers do not solve problems, they get answers/solutions from corporate and implement them.


When I say dealer, I don't mean the person who sold the car, I'm talking about their service depts., you know, the people who fix the cars. I just assumed readers would get that and I didn't have to spell it out.


Your dealership won't rewrite software to fix your transmission


And how do you know it's not a mechanical issue?

Have you looked at my GC? There was previous poster who's tranny got water mixed with his tranny fluid. A mechanical issue. If people don't get it checked out, then how are they to know whether it's software or mechanical.


I realize I'm new here, and I'm no mechanic, but you don't have to get snotty about it.


I simply asked if you did the battery pull because it may help you. I don't know what you have or haven't seen on this forum so far.

Yes, I've read all the threads. I never said to not make a service appointment. I'm just saying that they're probably not playing dumb...they simply don't have an answer for anyone yet. If they don't find a blatant mechanical issue, they'll put it on record, send you on your way, and wait for Chrysler to issue a fix/TSB.

I wasn't trying to be snotty, sorry...just trying to show that dealership mechanics are most often not problem solvers...and the few I've dealt with and know personally are a marginal step above trained monkeys.

I'm surprised you implied that I think my salesperson also fixes my truck. Is that snotty?
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  #91  
Old 07-18-2013, 11:22 AM
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Re: If your 8spd trans is rough, put your hand up

Jeep could start by acknowledging the problem. Stating what they know.

A simple update to turn eco mode off as the default might help many. No body wants a quick bad fix. But some steps in the right direction and upping the priority would help.
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  #92  
Old 07-18-2013, 11:45 AM
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Quote:
Originally Posted by dtrvm View Post
Jeep could start by acknowledging the problem. Stating what they know.

A simple update to turn eco mode off as the default might help many. No body wants a quick bad fix. But some steps in the right direction and upping the priority would help.
What if I told you there was 47 complaints actually reported nationally about rough shifting 8speed transmission in the v6.... less then complaints about a rattle from next to the steering column. You do realize that is so super small as compared to the number of vehicles right? There are more people who have actually complained to their dealer about the shifter not selecting the correct gear and of course there was nothing wrong with them.

So at the risk of repeating myself. If your transmission has an issue that you can duplicate, take it to a dealer and compare with one on the lot. If there is a big difference between the way yours drives and the one on the lot, they will open a case on it. There has been 8 speed transmissions replaced due to problems, at this time I am not aware of a programming update though there will likely be one at some point. The units that have mechanical problems were replaced.

Complaining that Chrysler is not keeping people in the loop will do nothing. I hope that everyone here who has complained about their transmission problems has had an RO opened on the issue and has a line on their invoice that shows it was looked at.... otherwise why would Chrysler look at programming. The great majority of people with this tranny are not at their dealers with any complaint. Some big dealers I have been at have not even had a verbal question on the transmission shift, let alone a work order!
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  #93  
Old 07-18-2013, 12:16 PM
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Re: If your 8spd trans is rough, put your hand up

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Why do you use remote start inside the car?


Because I a friggen nerd!!!! NEXT QUESTION!!!

---
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Originally Posted by Willx View Post
Remote start will not work from inside the vehicle, why would anyone do this?? The vehicle does fob validation on entry so after remote start (hence remote not fob start) there still needs to be "entry".
Why would anyone shouldn't be the question, but REMOTE START DOES WORK from inside the vehicle, try it.... the problem isn't remote start in the vehicle, its using remote start in the vehicle, if I press the brakes before the button on the dash the truck dies and then when you push the start button on the dash again it says it cannot detect a key fob...... That is the issue. I know I can just be like normal people, but then again normal people don't spend 50k on a truck that's "trail rated" that they never really plan on doing trails with.... .....or spend 50k on a truck that they DO plan on doing trails with.......Bascially I find the 2014 Overland the most impractical car/suv you could buy on many levels, which is why I bought it......LOL!!
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  #94  
Old 07-18-2013, 12:33 PM
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Re: If your 8spd trans is rough, put your hand up

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That is the issue. I know I can just be like normal people, but then again normal people don't spend 50k on a truck that's "trail rated" that they never really plan on doing trails with.... .....or spend 50k on a truck that they DO plan on doing trails with.......Bascially I find the 2014 Overland the most impractical car/suv you could buy on many levels, which is why I bought it......LOL!!
OK, I get it, I have started the vehicle from the inside for testing, but unless we are all going to weld our doors shut and be called duke, we will need to open the car to get in after a remote start (remote being from distance as in the dictionary).

but that is pretty funny
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  #95  
Old 07-18-2013, 01:40 PM
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Re: If your 8spd trans is rough, put your hand up

I almost hate to say this because of all the vitriol being spewed out here against Chrysler over the crappy tranny, but in 3 months and close to 2,000 miles, I'm having zero issues with the way mine shifts. I almost never shift out of eco mode or into sport mode. I haven't done the reset with either the fuse or the battery. I've been driving all sorts of vehicles for over 46 years. I've driven smoother shifting vehicles, but my Jeep shifts plenty smooth enough for me. I occasionally notice a little braking action downshifting in the lowest gears, but nothing uncomfortable or jerky. Other than that, I believe the new 8 speed is a winner. I have to agree with Will that those having problems are only a very small percentage of owners. That doesn't make the problem insignificant, or something to be ignored. Those of you having this problem should definitely push your dealer and Chrysler for resolution. I just don't think the problem is something inherent in the tranny's design, but rather a problem with a finite number of individual units. If a reflash becomes available I'm not sure I would even want it, but good luck to those of you having problems, I hope they can be resolved. I'm enjoying the hell out of my Jeep in all sorts of driving environments, from city to highway, and even off road. About the only thing I haven't tried is serious rock crawling, and I think my wife would probably use that as grounds for divorce, so it probably won't happen. I certainly wish all of you could share my experience.
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  #96  
Old 07-18-2013, 03:19 PM
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Re: If your 8spd trans is rough, put your hand up

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Originally Posted by Willx View Post
What if I told you there was 47 complaints actually reported nationally about rough shifting 8speed transmission in the v6.... less then complaints about a rattle from next to the steering column. You do realize that is so super small as compared to the number of vehicles right? There are more people who have actually complained to their dealer about the shifter not selecting the correct gear and of course there was nothing wrong with them.
I am relatively new here if you look at my posts etc.

How do you know details like 47 complaints?

I will likely continue to challenge jeep in various posts as I believe challenging companies leads to improvement of product. But I do respect the way you answer other posts.
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