Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 -

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 10-25-2010, 08:28 AM
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Sep 2010
Location: NJ
Posts: 14
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1421
DannyG is on a distinguished road
It's finally here but I don't have it yet!

So my Overland had an estimated delivery date of 10/22 (last Friday). I was going to be out of town for the weekend, starting Friday evening so I emailed my dealer to confirm everything was in order. I was "casually" checking the updates from Milous all weekend hoping for some news, but nothing. The dealer emailed me back on Saturday, but no news that it was delivered.

Yesterday, when I got home, I checked the update again and saw that it had been delivered on Friday night. I wasn't sure why the dealer, who had emailed me on Saturday, didn't mention it. Since it is only 15 minutes away, I decided to drive over last night and find it.

Sure enough, it's there, in a lot of damaged vehicles waiting to be repaired. There is a dent and scratch on the hood and big scratch on the rear quarter panel. They aren't too major, but I'm just disappointed. I can only assume this happens more than I think.

I just emailed the dealer again and I have no idea what they are going to tell me. Has anyone been in this situation? Do they just fix it up and move on? Is there anything in particular I should check before accepting it (other than the obvious)?

Thanks for any help...
__________________

__________________
Reply With Quote
  #2  
Old 10-25-2010, 08:34 AM
Member
 
Join Date: Feb 2010
Location: CT
Posts: 946
Thanks: 1
Thanked 6 Times in 5 Posts
Rep Power: 21906
jeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond reputejeepster23 has a reputation beyond repute
Re: It's finally here but I don't have it yet!

I wouldve taken pictures at that point so you had proof and tried to negotiate money off or outright decline it if it bothers you that much. Even if fixed you will know they were once dinged up and that is enough to bother me for sure on a 45,ooo dollar investment.
__________________

__________________
Reply With Quote
  #3  
Old 10-25-2010, 08:52 AM
Member
 
Join Date: Aug 2010
Posts: 160
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 1588
DieselvRR is on a distinguished road
Re: It's finally here but I don't have it yet!

Quote:
Originally Posted by jeepster23 View Post
I wouldve taken pictures at that point so you had proof and tried to negotiate money off or outright decline it if it bothers you that much. Even if fixed you will know they were once dinged up and that is enough to bother me for sure on a 45,ooo dollar investment.

I agree with everything you said...except the "investment" part.
__________________
Reply With Quote
  #4  
Old 10-25-2010, 09:05 AM
Member
 
Join Date: Oct 2010
Posts: 213
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1607
parker is on a distinguished road
Re: It's finally here but I don't have it yet!

Dealers are not supposed to repair a vehicle and sell it to you as new without disclosure. Damage must be disclosed to the customer.

I saw an expose on one of the news shows a couple of years ago about this. I believe there are some type of criminal charges if they do this without disclosure. Especially on a pre-sold special order.

Definately drive the price down on the unit. It has been damaged and paint work is required, therefore the value is deminished. If the dealer will not come off the price then have them order another or walk away. Chrysler will re-imburse them for the damage repair and also the selling price adjustment. They will back charge the transporting rail or truck line for the damage and lost value. Insurance companies are now re-imbursing for lost value. I was rear ended in the spring, and besides the repair check the insurance company also sent a check which stated on it that it was for lost value.

The dealer may be trying to pull a fast one by telling you it hasn't arrived. They are hoping to repair it and then tell you, hey it just got here. I would definetly go there and get it straight today, before they have time to hide it or get started on repairs.
__________________
Reply With Quote
  #5  
Old 10-25-2010, 09:42 AM
Scottina06's Avatar
JeepGarage Founder
My Jeep: 2014 6.4L SRT8 WK2
 
Join Date: May 2009
Location: Berea, Kentucky
Posts: 48,791
Thanks: 832
Thanked 816 Times in 628 Posts
Rep Power: 7717370
Scottina06 has a reputation beyond reputeScottina06 has a reputation beyond reputeScottina06 has a reputation beyond reputeScottina06 has a reputation beyond reputeScottina06 has a reputation beyond reputeScottina06 has a reputation beyond reputeScottina06 has a reputation beyond reputeScottina06 has a reputation beyond reputeScottina06 has a reputation beyond reputeScottina06 has a reputation beyond reputeScottina06 has a reputation beyond repute
Garage
This happens a lot on vehicles shipped from overseas. I don't think they have to disclose unless it a certain amount of damage. This was according to some of the lexus guys. But....new vehicles get minor repairs done
More often than you think.....
Sent from my MB300 using Tapatalk
__________________
SCOTT
The HARDER you work...the LUCKIER you are!
2014 REDLINE red Jeep SRT "BLOODIED Edition" 1 of 1
Previous JEEP rides-
2013 Jeep Grand Cherokee SRT-deep cherry
2013 JKU 10th anniversary-white
2006 Jeep Grand Cherokee Laredo-inferno red



Twitter-The_Jeep_Guy
Instagram-thejeep_guy

Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
They finally got it right!! iJeep Other Rides 17 12-29-2010 05:44 PM
I Finally Got One! Chaoul1 Performance Modifications 9 10-16-2010 07:33 PM
Finally, some pics... King335i Grand Cherokee - WK2 - 22 10-13-2010 08:44 PM
Finally!!! bis-hop16 Grand Cherokee - WK 20 08-29-2010 03:31 PM
Finally got my camaro. Vinnysrt8 Other Rides 20 04-26-2010 03:05 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 01:07 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community