Its the dipstick! On the hemi - Page 10 - Jeep Garage - Jeep Forum

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  #109  
Old 05-06-2016, 10:34 AM
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Re: Its the dipstick! On the hemi

Mine came rolled up but straightened quickly after I unpacked it. Remember, it has to follow the contours of the dipstick tube, so it's not meant to be straight as a ruler.

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  #110  
Old 05-06-2016, 01:16 PM
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Re: Its the dipstick! On the hemi

mymoparparts.com

Mine was not rolled up, it was shipped in a long narrow box.
Inside was the original Mopar packageing
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  #111  
Old 05-12-2016, 02:08 PM
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Re: Its the dipstick! On the hemi

Just got back from the dealer, I was there to pick up my updated dipstick, my JGC is still under warranty, but I went ahead and bought it on my own dime. The advisor said the tech looked into it and he was told the TSB for the dipstick only applied to the SRT models, LOL!!!!!!!!!! I told him I think that he may be incorrect and that he should really look it up himself, and he say it may be superseded by another one, which I don't think is the case (since in the current TSB, it doesn't mention of being superseded, but I could be wrong). I just may push the issue since he was a little smug with me, lol. So b/c of these guys ignorance and lack of detail to look into it, other folks may be denied the solution.
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  #112  
Old 05-12-2016, 02:57 PM
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Re: Its the dipstick! On the hemi

Quote:
Originally Posted by TypeRod View Post
Just got back from the dealer, I was there to pick up my updated dipstick, my JGC is still under warranty, but I went ahead and bought it on my own dime. The advisor said the tech looked into it and I was told the TSB for the dipstick only applied to the SRT models, LOL!!!!!!!!!! I told him I think that he may incorrect and that he should really look it up himself, and he say it may superseded by another one, which I don't think is the case. I just may push the issue since he was a little smug with me, lol. So b/c of these guys ignorance and lack of detail to look into it, other folks may be denied the solution.

The Srt hemi had the wrong dipstick too.


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  #113  
Old 05-12-2016, 04:43 PM
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Re: Its the dipstick! On the hemi

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Originally Posted by jgc4ever View Post
The Srt hemi had the wrong dipstick too.


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Yeah, I had told him that too. So after I got home, I called him back and asked him to humor me with my request to look up the TSB again (he did look it up the first time while on the phone earlier this week, when I went to schedule my appt.) so that I could make sure we both were on the same page, so that I could be reimbursed for my purchase of the correct dipstick. And he had an awkward long pause on the phone, and said I can't make that decision to reimburse you, you'll have to call FCA customer service. He totally side stepped my request for him to look up the TSB to be sure that I wasn't incorrect.

So I called FCA customer service, and she even found the TSB on her own, didn't need the TSB number from me at all. And she confirmed that indeed I was correct. So she asked me to submit my receipts for review to get reimbursed.
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