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Old 05-10-2014, 04:02 PM
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Lemon

Anybody have any success using lemon law with Chrysler?


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Old 05-10-2014, 04:39 PM
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Re: Lemon

Each state has different rules.

Aldo, thry will take off money for drpreciation and mileage.

But look into it. Google lemon law yourstate.

Good luck.

EX: Colorado only first 12 months; other states 3 years.
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Old 05-11-2014, 10:05 PM
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Re: Lemon

what issues are you having with your jeep and what has the dealer done to remedy your issues?
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Old 05-12-2014, 01:23 PM
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Re: Lemon

I've talked about my issues on other threads, I'd like to just hear from
Those who have turned to legal help to remedy their issues.


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Old 05-12-2014, 02:07 PM
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Re: Lemon

Forum Search is your friend! There are threads on here about that. Don't be lazy - do your own research!


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Old 05-12-2014, 02:11 PM
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Re: Lemon

I love that response. Can anybody post anything then? Or is everyone here lazy? If you can't post something useful then don't post at all.


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Old 05-12-2014, 02:17 PM
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Re: Lemon

Quote:
Originally Posted by pensfan414 View Post
I love that response. Can anybody post anything then? Or is everyone here lazy? If you can't post something useful then don't post at all.


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PM me your VIN.... I am lazy and I don't want to look through the threads before giving you advice when I can ask the source. Please include the current mileage

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Old 05-12-2014, 02:48 PM
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Re: Lemon

Mine is currently in the process of getting replaced. I'm not eligible for the lemon law (yet). I called Jeep customer service after my trans cooler line dumped all the trans fluid because of improper assembly. They escalated me immediately to "special cases" and the rep in that department wasn't much help; it seems they're really there to act as an intermediary between customers and dealers when there is a dispute. I sent a letter to her (actually faxed since their email system was down for two weeks) demanding a replacement vehicle and she immediately escalated the case to the "resolution team".

My three week wait for the part ended the day after escalation when the part arrived overnight FedEx only to learn the shop had no idea how to R&R the line. After working with engineering for four days, they finally came up with the plan of removing an axle, the front diff, the DPF and the exhaust to get enough clearance to remove the metal line. Oh, and EVERYTHING underneath is covered in trans fluid.

The dealer I'm working with, the resolution team and I have come to an agreement to do a straight across trade with Chrysler paying the difference between the trade and the new one. I pushed the point that the vehicle had a significant amount of deconstruction done to fix it, as well as the fact that the transmission is likely compromised from running at highway speeds with little to no fluid. Not to mention the fact that trans fluid got into everything under there and the safety hazards (possible fire, loss of power on interstate freeway) when it happened.

My new one has been ordered. Same configuration but max steel instead of true blue.

So I didn't have to use the lemon law, nor did I have to hire a lawyer. Might be worth a shot.
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