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  #25  
Old 02-10-2014, 06:04 PM
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Re: Lifetime extended warranties, do they make sense?

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Originally Posted by glenos View Post
But similar to the OP, I worry about what is considered wear and tear versus mechanical failure. As an example, I have the air suspension: if after 100k an airbag goes, is that covered? Or is there some usable life where they need to be replaced and considered a maintenance item like worn shocks on regular coil susp, etc?
I read my entire contract and it says nothing regarding wear and tear on parts covered. If it is due to collision or an accident (say you are out 4 wheeling and you puncture a bag) it is not covered. Seeing as they state that proper recommended maintenance must be performed, and I see no where that there is a service interval for a window motor or suspension component, then such items are covered regardless of time or miles.
FWIW, a friends wife took her '05 GC in at 185,000 for a window motor and a CV joint. Both were replaced without question.
edit: I do not know which warranty she has or through whom.

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  #26  
Old 02-10-2014, 08:04 PM
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Could anybody scan and post the actual contract? Take VIN, names and signatures out. The sample one that I found seems to be inaccurate.
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Old 02-10-2014, 08:06 PM
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Re: Lifetime extended warranties, do they make sense?

Here:
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File Type: pdf MaxCare.pdf (103.3 KB, 69 views)
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  #28  
Old 02-10-2014, 08:44 PM
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Re: Lifetime extended warranties, do they make sense?

This is a timely thread for me. Thanks to all posters, especially the OP.

I think the "caused by a defect in materials or workmanship" phrase does give them a way out of covering some things eventually. It may take a few years and a few hundred thousand miles, but at some point they can simply say that there was nothing defective about the part, you just wore it out from using it so much. I do not think they would dare to use that argument too soon in the vehicle's lives, because then they might find themselves on the wrong side of a class action jury decision. But at some point... maybe 150k miles? 200k? 250k?... a "reasonable" person could be convinced that the vehicle is simply worn out and that a "defect" would have shown up sooner.

Not that I like it, but I think that's how they roll.
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  #29  
Old 02-10-2014, 09:16 PM
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Re: Lifetime extended warranties, do they make sense?

They definitly have a way out. How this looks in practice I think it depends on part of the country that you are in. Here in NYC everytime I go to a dealer I wish I had a lawyer on standby. Getting them to do TSB or at least acknowledge a problem is a huge hassle for me. That is on a car that is less than 1 year old.
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  #30  
Old 02-11-2014, 03:50 PM
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Re: Lifetime extended warranties, do they make sense?

Thanks for all your responses, that definitely makes me second guess the warranty. I do have a couple lawyer buddies that maybe I'll have take a look at the contract before I purchase, see what they say. Also, I will probably ask very specific/direct questions to the dealer about it. Might get some color, especially if it catches them off-guard.
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  #31  
Old 02-11-2014, 06:34 PM
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Re: Lifetime extended warranties, do they make sense?

Do keep in mind that it's not an "extended warranty". It's a service contract. Keep that in mind as you check out the language with your attorney friends as warranties and service contracts are different constructs legally.
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  #32  
Old 02-11-2014, 08:39 PM
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Re: Lifetime extended warranties, do they make sense?

I had my 2014 G.C. Summit in for service last week. (1400 miles)
They flashed the Radio, HVAC and the Transmission update.
They had the car for 3 days. When I brought the car in the Service Attendant said,
"Oh you have Max Care, you get a free loaner car". And I did, so even though the vehicle was under warranty, I would not have gotten a loaner without Max-Care.
Its just another reason to extend your warranty.
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  #33  
Old 02-11-2014, 09:01 PM
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Re: Lifetime extended warranties, do they make sense?

Quote:
Originally Posted by Bluesurf View Post
I would not have gotten a loaner without Max-Care.
Its just another reason to extend your warranty.
NOT TRUE. CHRYSLER LLC will re-imburse the dealer for providing you a rental when you're Jeep has to stay for 2 days or longer.

Also, extended warranty or service contracts are a waste of money and almost all profit.
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  #34  
Old 02-11-2014, 09:21 PM
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Re: Lifetime extended warranties, do they make sense?

Why in the heck did they keep it three days for that?!? I'd find a new dealer.

I had all that, the recall, and inspection done in two hours while waiting. They even had time to wash it...

Quote:
Originally Posted by Bluesurf View Post
I had my 2014 G.C. Summit in for service last week. (1400 miles)
They flashed the Radio, HVAC and the Transmission update.
They had the car for 3 days. When I brought the car in the Service Attendant said,
"Oh you have Max Care, you get a free loaner car". And I did, so even though the vehicle was under warranty, I would not have gotten a loaner without Max-Care.
Its just another reason to extend your warranty.
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  #35  
Old 02-11-2014, 10:45 PM
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Re: Lifetime extended warranties, do they make sense?

Quote:
Originally Posted by jgc4ever View Post
...
Also, extended warranty or service contracts are a waste of money and almost all profit.
I used to feel that way. But in the last 9 months I've spent $3k repairing leaks on my Toyota... all of which would have been paid for me if I'd had a service contract. My next vehicle will have lifetime coverage. But then, I plan to keep it for at least 200,000 miles.
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  #36  
Old 02-12-2014, 06:04 AM
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Re: Lifetime extended warranties, do they make sense?

Quote:
Originally Posted by jgc4ever View Post
Also, extended warranty or service contracts are a waste of money and almost all profit.
The amount of finicky electronics on the '14 is reason enough to keep it under warranty if you plan on keeping it past the factory warranty period.
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