Originally Posted by MDBones
Mine's a 4/13 build. It was doing just fine up until about 3 months ago... then bam, here comes the harsh shifts out of nowhere.
I know it didn't "learn" that from me.
Same here, but my rough downshifts into 1st gear crawling to a stop started all of a sudden at about 5,000 miles on my 12/13 build 2014 Overland V6 4x4.
My case has just recently been escalated to case management for further review...
Customer Assistance Center"
Case #: XXXXXXXX
Vehicle Description: JEEP GRAND CHEROKEE OVERLAND 4X4 SPORT UTILITY 4-DR
Hello, my name is Logan, and I have been assigned as your case manager. This email is confirmation that your case, XXXXXXXX, was successfully escalated to me. After I review the details of your case I will be calling you at your preferred number, XXX-XXX-XXXX, within the one business day as promised. My office hours are 8:30AM – 4:00 PM (Mountain Time). My contact information is 800.763.8422 EXT 40619. If your preferred telephone number mentioned above isn't correct, please reply with the correction.