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Old 08-05-2013, 01:04 PM
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New order question

Hi everyone, I just ordered my '14 GC Limited (w/ tow package, luxury and tech group). The dealer mentioned I'd be getting email updates on the status of the build. Its been just over a week and I havent received anything. I figured I'd get something like "order received" at least. Anyone have any experience that could comment on when I should receive email updates? Maybe I'm just too excited, but I find myself constantly checking for the email.
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Old 08-05-2013, 02:02 PM
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Re: New order question

I got an email pretty much immediately. You might want to contact your dealer, they could have got your email wrong.

I put my order in June 16, and I got the "Welcome" email and a "Scheduled for Production" email the next day, and I have not heard anything since. So I assume it's still not been started yet.
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Old 08-05-2013, 02:34 PM
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Re: New order question

Hmm, thats odd. The dealer's got my email correct, thats how we've been communicating. I sent him an email and he said I'd start getting emails once its scheduled.
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Old 08-05-2013, 03:05 PM
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Re: New order question

I never received any emails during the build for my MY11. Once it was delivered and paid for Chrysler started sending a steady stream of emails.
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Old 08-05-2013, 04:24 PM
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Re: New order question

I have received two updates. One for the order being placed and the other moving into production.
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Old 08-05-2013, 04:43 PM
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Re: New order question

I placed my order on June 28th and got the first email July 4th which was when it went to Pre-release. If you placed an order about a week ago I would think you would get the first email any day now.
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Old 08-05-2013, 04:50 PM
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Re: New order question

First Email I got was at D, when the VIN was assigned.
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Old 08-05-2013, 07:41 PM
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Re: New order question

Order banks open again this week...that might be the reason for the delay. Your dealer has "your" order, but "they" can only order when allocation ordering opens back up each month. You will not get a VON until the "real" order actually hits Jeep.
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Old 08-06-2013, 01:46 PM
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Re: New order question

Thanks for the responses everyone. Still no email, but I'll keep waiting patiently.
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Old 08-06-2013, 06:25 PM
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Re: New order question

Quote:
Originally Posted by Scottw3 View Post
Thanks for the responses everyone. Still no email, but I'll keep waiting patiently.
Not sure if you have seen this or not. Looks like you have to have your VIN first, though.

https://www.jeep.com/vots/
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