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Old 12-06-2011, 05:27 PM
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Newbie's perspective on buying GC

Okay so this is my first post and thought I would register to look at everyone's experiences with the WK2.

While its styling both inside and outside caught my attention, I am not very fond of Chrysler and the Jeep brand has had a bad reputation in the reliability dept.

To be honest, from the readings, I am pretty scared of buying the WK2. It seems people are having build problems with their Jeeps and they have not even gone over 50K miles.

I really like the GC but its very hard to even give them a chance. Right now I own an Infiniti G35 and have had no issues like the ones posted here and it is close to 100k.

I also have a 97 camry with 210k miles and was thinking of replacing with the Jeep but the reviews and experiences have discouraged me.

The point of my post is to say hello to everyone and just give you a new users take from the posts here about the new Jeeps.
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Old 12-06-2011, 06:26 PM
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Re: Newbie's perspective on buying GC

Sold my "06 G35 (which was a great car with no issues) and got a 2012 Overland! No problems yet and couldn't be happier. *knocks wood*
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Old 12-06-2011, 06:45 PM
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Re: Newbie's perspective on buying GC

3000 km and exactly one month old Overland.
Not one single complaint. Everything working 100% - couldn't be happier.

I think you'll find that not ALL Jeep owners are having the SAME problems.
In fact many like myself have no problems. But here on a forum is a place to share and sometimes find a solution for a problem, to be prepared before visiting the dealer.

At first I thought the same thing when I checked out this forum - wow!! lots of defects, then the more I read, the more I was able to put it all in perspective.
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Old 12-06-2011, 06:47 PM
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Re: Newbie's perspective on buying GC

I also stayed away from Chrysler for years because of quality problems. When the WK2 came out I really liked the look, both in and out, but held off buying because of the many early adopter issues. I waited until the 2012's were available to order one with the hope that most of those issues would be resolved.

They are! I have had the GC for three months and the only problem I have found is with the NAV voice control software. So far, I haven't had any of the thuds, groans, squeaks, rattles or QL problems mentioned on this forum. I think Chrysler has done a great job with quality control and I am sure there will be a patch for the NAV.

I reallly like this Jeep and would highly recommend the GC to anyone considering the purchase of a true SUV.
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Old 12-06-2011, 06:48 PM
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Re: Newbie's perspective on buying GC

Toyota = Gas Pedal Recall
Honda = Just in news had to Recall even more cars over air bags
Nissan = Go read the Murano site, you would never buy one (all transmission of the first version failed by 120K miles). Nissan per class action suit had to replace all of them.

Read the fine print of evaluating companies:
JD Power (survey of people opinion) = Not hard facts
Consumer Reports = True statical base but range between best and worse is less than 3%, which for their sample size is just noise.
In other words all car manufacturer's are doing an excellent job and unless you are one of the unlucky few, you will most likely have a good experience.

I had the same concerns as you (and still do). But I think they are mostly unwarranted and I purchased anyway based on facts that say it will only cost me ~$1,000 over the life of the vehicle in extra repairs. It was the only vehicle I fit comfortably in and had good visibility due to my height. That extra cost becomes null as the cost to insure the foreign cars over 5 years exceeds the extra maintenance cost.

Personally, after having a German car, I really think it is the dealer/owner that determines the final longevity. Asian car companies (and the people I know that own them), pay for dealer service every year (and it is not cheap). They replace things under "normal" maintenance. American cars were foolish and didn't sell this service. They sell based on wait until it fails, then replace. Of course in the later, people then don't trust their car as it might leave them stranded.

Just some opinions. I continued with the purchase as it fit my life/self best.
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Old 12-06-2011, 07:25 PM
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Re: Newbie's perspective on buying GC

As with most any product, forums like this are a place where most traffic is people coming to find solutions to their problems. That is a small minority of the overall buyers. But the vast majority of buyers don't have any problems so they don't come here. Only a small percentage of people really get "into" their vehicle enough to come to a forum just to chat about their vehicles. So you have a handful here who are just here for fun and miscellaneous information, a larger number who are here to solve an issue, and thousands upon thousands who are out driving their WK2s and will never visit this forum. So you are relying on a skewed population to make your conclusions about reliability.
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Old 12-06-2011, 07:25 PM
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Re: Newbie's perspective on buying GC

Every car brand has some problems. I still drive 2004 Jeep GC Overland and 2004 Chrysler 300. Love them and have zero problems so far. Actually looking for reason to replace them with new WK2 and possibly new 300, but when they run problem free and have no payments is hard to convince my self to spend 80K. In the other end I've lost one of my best friends and his girlfriend in rollover accident with Toyota. Roof collapsed and they died! My other friend had a t-bone accident with BMW x5. Bimmer drove away with a dent on the door and her Toyota Sienna was totaled and she had serious head injury. Personally I would not drive Toyota EVER!
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Old 12-06-2011, 07:40 PM
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Re: Newbie's perspective on buying GC

I am on the fence about buying a jeep as well, mainly because I don't have a car payment now...

Anyway, you can google "reasons to not buy a jeep" or "reasons not to buy a chrysler" and you will find plenty of websites with testimonials and reasons not buy one of these cars. And you could undoubtedly do the same for Chevy, Ford, etc.

I think people on this website are here because they like jeeps and like discussing them. However, that does not mean you will get any dishonest opinions from the people here.
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Old 12-06-2011, 07:53 PM
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Re: Newbie's perspective on buying GC

I have owned my 2004 Ram 1500 (Chrysler) since 2003. 110K miles on it and absolutely nothing wrong accept some minor stuff early on that was covered by TSBs.
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Old 12-06-2011, 08:00 PM
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Re: Newbie's perspective on buying GC

Fact-Jeep is the most reliable domestic brand according to the latest rankings and the WK2 did extremely well. Theers a thread here about it...
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Old 12-06-2011, 08:00 PM
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Re: Newbie's perspective on buying GC

Quote:
Originally Posted by Fishnugget View Post
To be honest, from the readings, I am pretty scared of buying the WK2. It seems people are having build problems with their Jeeps and they have not even gone over 50K miles.
Don't think I'll sway you, but I had a 2001 Grand Cherokee Laredo. If you look in Consumer Reports the reliability and everything else with the truck got a big fat black circle meaning it had the worse reliability out there. Before I wrecked the car in October it had 188,300 miles on it and was well on its way to 200k. There were absolutely no squeeks or rattles and everything still looked ship shape. For a 10 year old truck that's pretty impressive.

To replace my old Jeep I wasn't really looking at a new Jeep. I was looking at everything else. In fact I was leaning towards a 2008 MB E63. Then we went and drove a 2012 Jeep Overland Summit just as part of the buying process. We ended up driving that truck home and we haven't regretted one minute of the purchase. It's been a fantastic vehicle and we have over 1700 miles on it. No problems whatsoever.

The decision is yours, but I didn't worry about the reliability because the vehicle is under warranty and everything is fixable. So far I haven't had to use it.
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Old 12-06-2011, 08:08 PM
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Re: Newbie's perspective on buying GC

I traded in a 2003 Liberty which was problem free - it was never once was serviced (except for tires & brakes) until some issues cropped up when it got to around 130K. Best vehicle I've ever owned.

I admit I would not buy the previous generation WK. I know there are owners that had few or even zero problems, but in the grand scheme, those vehicles were at the bottom of just about any reliability review/survey.

The WK2 started out as leading the spearhead of Chrysler's new quality initiatives for finally cleaning up their act. And that initiative is starting to show. In a recent issue of Consumer reports, they jumped to top of most reliable domestic automaker.

That's not to say a WK2 you buy won't be problem free for the next 120K miles. Maybe. Good possibility even. But if you want the reliability of you Camry, I'd look somewhere else. But will the WK2 be a nightmar? Doubtful.
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