NEWS!!...New Jeep Grand Wagoner to top $130K?!!!...LOL - Page 3 - Jeep Garage - Jeep Forum

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  #25  
Old 10-08-2016, 04:22 PM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

I never use dealers for service......Any dealer...and I've owned luxury cars and the such. I trust myself and local ase certified mechanics much more!

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  #26  
Old 10-08-2016, 05:53 PM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

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Originally Posted by Scottina06 View Post
I never use dealers for service......Any dealer...and I've owned luxury cars and the such. I trust myself and local ase certified mechanics much more!
I'm praying I won't have to either. But if problems arise, I'll have to with the Maxcare. The last time I took a car into a dealer for "service" was 1993. I don't miss it. I don't give a damn what they're giving away, or how much they polish their crappers.
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  #27  
Old 10-08-2016, 08:45 PM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

I have yet to find a good Jeep service center. They range from mediocre to down right annoying. The lack of communication is ridiculous. My current Jeep dealership (Earnhardt Chrysler Jeep Dodge Ram Maserati) has good cookies/pastries and coffee and comfy chairs and clean bathrooms and nice TVs. But the service advisors do not call proactively. Currently, I am trying to get them to return messages on a leaking transmission on my Wrangler that they would be on the hook for since they were to have replaced the seals on last November. It seems they think that not returning my calls will make me go away.

I had found good service at the Subaru dealership. They use to be responsive and offer quick service. But, that all went downhill. Oil changes where I told them I would wait suddenly started taking 3 to 4 hours? Then, I left my Commander there to get a full detail with clay bar and everything on it. They called to let me know it was done and when I got there I find the Jeep sitting outside now covered with a layer of Arizona dust -- seriously? Then a couple of days later, I discover that they scratched my hood and touched it up with touch up paint and never told me. WTF? Of course it became a game of he said she said at this point. I haven't been back there for service since.

So crappy, dishonest service isn't limited to Jeep dealers.
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  #28  
Old 10-09-2016, 09:27 AM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

I feel kind of fortunate.


My dealer service department is very receptive. They can often fit people in same day for things like oil changes and they seem to do a good job of anything they've done with my vehicle.


The last time I was in there, I heard another customer complaining that there were greasy fingerprints all over her hood. The service person she was working with immediately had the vehicle sent through to be fully washed and detailed and the guy went out and spoke to the tech that worked on the vehicle about it.


I like that my dealer automatically adds any service performed to an online log for my vehicle. It takes a day or so to update, but I have a clear record of what was done.


Plus, my dealer offers one free oil and filter change every 6 months for the first 3 years. I can do it myself, but they seem to do the job competently and leave my vehicle clean, so I'll let them take care of it for now and save my effort for later on.
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  #29  
Old 10-09-2016, 06:10 PM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

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Originally Posted by rubicontrail.net View Post
I have yet to find a good Jeep service center. They range from mediocre to down right annoying. The lack of communication is ridiculous. My current Jeep dealership (Earnhardt Chrysler Jeep Dodge Ram Maserati) has good cookies/pastries and coffee and comfy chairs and clean bathrooms and nice TVs. But the service advisors do not call proactively. Currently, I am trying to get them to return messages on a leaking transmission on my Wrangler that they would be on the hook for since they were to have replaced the seals on last November. It seems they think that not returning my calls will make me go away.
It's not any better at Airpark and they churn SA's like crazy!

They offer the cheap mini mart pastries in plastic and have a vending machine where they charge you for soda.
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  #30  
Old 10-09-2016, 08:13 PM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

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It's not any better at Airpark and they churn SA's like crazy!

They offer the cheap mini mart pastries in plastic and have a vending machine where they charge you for soda.
I bought my Commander from them. They had a nice building when they were a stand alone Chrysler & Jeep dealership. When they moved to the Dodge dealership building -- yuck its like 1990 in there. I have received mixed service whenever I have went there.
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  #31  
Old 10-09-2016, 11:46 PM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

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Originally Posted by rubicontrail.net View Post
I bought my Commander from them. They had a nice building when they were a stand alone Chrysler & Jeep dealership. When they moved to the Dodge dealership building -- yuck its like 1990 in there. I have received mixed service whenever I have went there.
Well they are owned by Berkshire-Hathaway now. I didn't buy my GC from them but they are the closest dealership so they have gotten my warranty work.

It's just an inconsistent experience.
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  #32  
Old 10-10-2016, 09:25 AM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

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Originally Posted by jaybo41 View Post
.....No bottled water, no espresso, no pastries or snacks. A water fountain with cups, a vending machine and some lousy coffee. These are small things, but they add up to the experience you get when you walk into a premium vehicle dealership. Even the decor & furniture is night and day between the types of dealerships.
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Are they gooey chocolate chip?
Gotta have free coffee with the cookies though.
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Originally Posted by rubicontrail.net View Post
My current Jeep dealership (Earnhardt Chrysler Jeep Dodge Ram Maserati) has good cookies/pastries and coffee and comfy chairs and clean bathrooms and nice TVs.
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Originally Posted by Spinach View Post
....They offer the cheap mini mart pastries in plastic and have a vending machine where they charge you for soda.
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That's really great and all, but my dealer has free cookies and water.
Perhaps you guys should consider stopping for breakfast BEFORE you take your car in?
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  #33  
Old 10-10-2016, 11:56 AM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

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When my kids were younger I refused to take them with me for service appointments for fear they'd have to used the bathroom. They were that gross. They've since remodeled and are at least tolerable now.


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  #34  
Old 10-10-2016, 12:01 PM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

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Perhaps you guys should consider stopping for breakfast BEFORE you take your car in?

Maybe someone needs a sense of humor?


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  #35  
Old 10-10-2016, 12:09 PM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

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Maybe someone needs a sense of humor?
I'm sorry you didn't find it funny.
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  #36  
Old 10-10-2016, 12:22 PM
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Re: NEWS!!...New Jeep Grand Wagoner to top $130K!!!...LOL

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Perhaps you guys should consider stopping for breakfast BEFORE you take your car in?
Oh I don't eat at the dealership nor do I expect them to feed me. The only thing I want is a cold bottle of water. I don't like waiting at all in the waiting area no matter how nice it is.
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