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  #13  
Old 10-22-2013, 10:43 PM
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Re: No Water Pumps

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Originally Posted by drwaldo69 View Post
Anyway, any of you battle tested veterans have any advice to get right to it with Jeep? I have lots of ideas but never had to deal with this before.
Thanks in advance.
I don't know why, but I have the strange feeling that something's wrong with the dealership servicing your Jeep. If you didn't have any issues relating to a pump-failure and they constantly feel the urge to change it, they *might* want to increase their revenue by doing so.

I'm not saying that your service department *is* in fact playing foul here - but something does smell a bit fishy and things like that happened in the past.
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  #14  
Old 10-23-2013, 08:30 AM
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Re: No Water Pumps

Update. I don't post a whole lot but ,WOW, can't believe the one dude tried to make the post "BS" with the Australia thing. I do feel for those guys in Australia BTW if we can't get parts here and it must be bad there for parts. I do live in the Phoenix area.

There are no water pumps for the 5.7. It sounds strange but there really aren't. I'm still in a little disbelief about that. I know the 3.6 seems to have a history of failures. The Wrangler forums are full of stories.

I met with the GM of the dealership. The service manager wouldn't call me back. He was very concerned about the issue(s) and I believe him at this point. I talked to him about my experience from day one with the service department and he appeared to take it to heart. He promised to get back with me by the end of the day and he did.

I heard back from Jeep. They are going to extend out my rental until Thursday for starters and follow up with me then to see where we are with the water pump. The GM is working with his parts department to see how we can get a water pump. Jeep is doing the same thing apparently. So, everything is being done nationally and locally from what I'm told. Right now I'm still looking at mid-November.

The one poster brought up a good point, is my pump off my Jeep right now or is it just sitting there on the Jeep all crusted up or whatever. I need to find that out. How do they move the it if they can't start it up. If they have a little mule to move it, what do they attach it to? Maybe it is a simple answer.

If anyone runs across a '12 5.7 water pump from their service department let me know
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  #15  
Old 10-23-2013, 03:46 PM
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Re: No Water Pumps

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Originally Posted by Peter_K View Post
Back to the issue...I do find it strange that there would be no 5.7 water pumps anywhere in the U.S....I would question that story from the dealer.
I'd have that conversation right after an eyeball to eyeball conversation as to why on earth TWO water pumps have allegedly failed in that hemi.

I'd want the old parts and I'd want a real jeep service rep to weigh in on that highly unlikely probability.

... unless the OP only changes their oil every 200K miles or so.
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  #16  
Old 10-24-2013, 01:54 PM
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Re: No Water Pumps

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Originally Posted by Peter_K View Post
I don't see where the OP changed his story to living in Australia... I think you're confusing things. A couple of Australians commented about how their parts are so hard to come by--so they were sympathizing and relating how they ALWAYS have this kind of problem.

Back to the issue...I do find it strange that there would be no 5.7 water pumps anywhere in the U.S....I would question that story from the dealer.
My bad. I read another reply and thought I was reading the same person. woops

I called up my local dealership and asked them for a pump for a 12. They said there are two available and needed a vin. Anyway I asked them if they have any in stock and they said one they could not even order, and the other is on backorder. That is unacceptable on Chrysler's part.
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