Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 -

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 10-05-2010, 10:21 AM
Premium Member
 
Join Date: Sep 2010
Posts: 383
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1843
bpmcgee is on a distinguished road
Order question

How long should it take from the dealer placing the order to being able to see a first status -- which I would assume is one of the "B" status codes?

I called the 800 number, and they said they have no record of my order numbers at all, but it could take several weeks. I'm guessing that means they only see "D" codes, etc.

Will the dealer be able to tell me earlier than that if things are delayed?

B
__________________

__________________
Reply With Quote
  #2  
Old 10-05-2010, 12:59 PM
Premium Member
 
Join Date: Sep 2010
Location: brOOklyn
Posts: 1,244
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 2748
JoeSchmoe007 has a reputation beyond reputeJoeSchmoe007 has a reputation beyond repute
Re: Order question

No, they not only see D codes. I recommend calling 800 number a week after you get VON - by this time VIN may already be assigned. I got VIN when it wasn't in D1 yet
__________________

__________________
Reply With Quote
  #3  
Old 10-05-2010, 01:22 PM
rdalcanto's Avatar
Member
 
Join Date: Sep 2010
Location: Salt Lake City
Posts: 622
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 2112
rdalcanto has a reputation beyond reputerdalcanto has a reputation beyond repute
Re: Order question

I ordered more than two weeks ago. I'm in C status. I called jeep yesterday and gave them my VON. They don't see it yet in their system. They said it could take another week....
__________________
Reply With Quote
  #4  
Old 10-05-2010, 01:37 PM
Premium Member
 
Join Date: Sep 2010
Posts: 383
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1843
bpmcgee is on a distinguished road
Re: Order question

Quote:
Originally Posted by rdalcanto View Post
I ordered more than two weeks ago. I'm in C status. I called jeep yesterday and gave them my VON. They don't see it yet in their system. They said it could take another week....

How do you know you're in "C" status? Through the dealer?
__________________
Reply With Quote
  #5  
Old 10-05-2010, 01:57 PM
Member
 
Join Date: Oct 2010
Posts: 213
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1662
parker is on a distinguished road
Re: Order question

I ordered on 9/29/2010. I called with the VON today at 1-800 number. They gave me my VIN and said it was in D1 status.
__________________
Reply With Quote
  #6  
Old 10-05-2010, 04:08 PM
Premium Member
 
Join Date: Aug 2010
Posts: 8
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1511
dmlovela is on a distinguished road
Re: Order question

Ordered Overland Hemi 4x4 Blk/Saddle 9/20/10

No VIN as of today.
__________________
Reply With Quote
  #7  
Old 10-05-2010, 04:27 PM
Premium Member
 
Join Date: Feb 2010
Location: Just South East of Cleveland
Posts: 100
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1773
2011JGC is on a distinguished road
Re: Order question

It also depends if the dealer has an allocation(s) for the vehicle you ordered. If the dealer does have an allocation it will be scheduled sooner rather than later.
__________________
Reply With Quote
  #8  
Old 10-05-2010, 04:41 PM
Member
 
Join Date: Sep 2010
Posts: 21
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1481
Giants1 is on a distinguished road
Re: Order question

What is the 1-800 number?
__________________
Reply With Quote
  #9  
Old 10-05-2010, 04:48 PM
Premium Member
 
Join Date: Sep 2010
Location: brOOklyn
Posts: 1,244
Thanks: 0
Thanked 2 Times in 2 Posts
Rep Power: 2748
JoeSchmoe007 has a reputation beyond reputeJoeSchmoe007 has a reputation beyond repute
Re: Order question

800-992-1997
__________________
Reply With Quote
  #10  
Old 10-05-2010, 04:56 PM
Member
 
Join Date: Sep 2010
Posts: 21
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1481
Giants1 is on a distinguished road
Re: Order question

Thanks
__________________
Reply With Quote
  #11  
Old 10-05-2010, 05:32 PM
Member
 
Join Date: Oct 2010
Posts: 213
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1662
parker is on a distinguished road
Re: Order question

Quote:
Originally Posted by 2011JGC View Post
It also depends if the dealer has an allocation(s) for the vehicle you ordered. If the dealer does have an allocation it will be scheduled sooner rather than later.
This may figure heavily. I traveled to a dealer 30 miles away. He's out in the country, over 50 miles out of Atlanta. They hardly ever order their entire allocation due to location, except for trucks. He said that they almost never order anything nicer than a Laredo unless it's a special order, and they have few of those. He's been a dealer for over 25 years and this is where I always do business for Dodge and Jeep products. Their price cannot be beat in this area.
__________________
Reply With Quote
  #12  
Old 10-05-2010, 07:02 PM
Premium Member
My Jeep: 2011 5.7L WK2
 
Join Date: Aug 2010
Location: Portland, OR
Posts: 41
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1524
unibrain is on a distinguished road
Re: Order question

Quote:
Originally Posted by JoeSchmoe007 View Post
800-992-1997
press 6-2-1-2 to get to an operator

Sometime they can help, other times they cannot find any information with the VON or the VIN.
__________________

__________________
Jim
2011 Jeep Grand Cherokee Overland, Natural Green, V8, ORII
www.unibrain.org
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Rim question / tinted tail light question burt0n05 Grand Cherokee - WK 12 02-08-2010 12:36 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 04:20 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community