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Old 04-27-2013, 01:51 PM
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Ordering 2014--- being told I can't.

Hey guys: I had ordered a white summit or so I thought 2 weeks ago. I had seen a granite overland on the road and wanted to change the colors. So I went in 8 days ago to let me salesperson know. He claims he didn't put in order for white knowing I would change my mind ( did for the 2011 haha). Well, I called yesterday to confirm order went in and he said he can't order one until mid may, based on when the next allotment would be allowed. Does this make sense??

I would be greatly curious if any of you had run into this very recently and or know this is something that happens every model year? I'm really disappointed I have to wait another 3 weeks to even submit an order.

But appreciate lots of you posting pictures of granite before I saw one live!!!
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Old 04-27-2013, 01:54 PM
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Re: Ordering 2014--- being told I can't.

He didn't order it in two weeks because he knew you'd change your mind? Really?

I would try another dealer if you can.
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Old 04-27-2013, 01:55 PM
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Re: Ordering 2014--- being told I can't.

Ordering will re-open on May 7th.
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Old 04-27-2013, 01:58 PM
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Re: Ordering 2014--- being told I can't.

Quote:
Originally Posted by amc2002 View Post
He didn't order it in two weeks because he knew you'd change your mind? Really?

I would try another dealer if you can.
Sounds like a salesman who knows his customer.



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Old 04-27-2013, 02:09 PM
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Re: Ordering 2014--- being told I can't.

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Originally Posted by Milous View Post
Ordering will re-open on May 7th.
Hey milous is thus confirmed? Also, when was the current order window shut down? I told him and he confirmed on April 19 my new color. Could he have fit the order in? Thx
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Old 04-27-2013, 02:53 PM
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Re: Ordering 2014--- being told I can't.

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Originally Posted by Sudbury78 View Post
Hey milous is thus confirmed? Also, when was the current order window shut down? I told him and he confirmed on April 19 my new color. Could he have fit the order in? Thx
Yes, May 7th. Order banks are opened near the beginning of each month. When enough orders are received for plant capacity the banks are closed until the next month (new allocation period). The "close date" varies every month and I have no way to go back and check when they were closed for April. And they don't close all at once, meaning Laredo, Limited, Overland etc. can all close at different times, as they fill up.
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Old 04-27-2013, 02:56 PM
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He should be able to put in a sold order at anything. Alotments would be for the dealer to have on hand. That is what a few dealers told me.
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Old 04-27-2013, 03:08 PM
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Re: Ordering 2014--- being told I can't.

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He should be able to put in a sold order at anything. Alotments would be for the dealer to have on hand. That is what a few dealers told me.
When scheduling for the month has reached capacity, orders cannot be placed with the factory, sold vehicles or otherwise.
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Old 04-27-2013, 03:23 PM
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Quote:
Originally Posted by Milous View Post
When scheduling for the month has reached capacity, orders cannot be placed with the factory, sold vehicles or otherwise.
I Gotcha!
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Old 04-27-2013, 03:26 PM
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Re: Ordering 2014--- being told I can't.

Could they have altered a vehicle that was ordered for inventory to match what the customer wanted?

Maybe they wouldn't want to for a customer who can't decide.


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Old 04-27-2013, 03:37 PM
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Re: Ordering 2014--- being told I can't.

Dealers are able to "monitor" the order banks as allocation fills up during the month. As seen in the example below, "Green" means ordering is wide open. "Yellow" means orders are starting to fill up, and "Red" means orders are filled to capacity.

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Old 04-27-2013, 03:41 PM
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Re: Ordering 2014--- being told I can't.

Milous, when was that printed??? Are you able to tell me if the 45-60 day estimate if order to delivery is still a good number if order was placed on may 7?
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