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  #13  
Old 02-23-2011, 03:28 AM
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Re: Orders and Allocation

Thanks, MJW. I must admit I am surprised to hear it has been around so long. I have ordered every vehicle I have ever owned and never experienced this. (I am in my 50's, so it has been many years I am pulling from). Proves we learn something new every day.
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  #14  
Old 02-24-2011, 09:25 PM
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Re: Orders and Allocation

My best friend owns 5 dealerships of differing brands. Based on what he has told me everything written above is accurate. Many brands operate this way. Ford certainly does. Low volume dealers are at a disadvantage if they have a customer that wants something not on their lot because they often don't have the allocation to order in a timely fashion. Makes no sense to me really. I'm trying to figure out right now what to do if I want to order a Summit as his store won't have an allocation for many weeks (still waiting on exact dates).
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Old 02-25-2011, 11:50 AM
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Re: Orders and Allocation

I was 99% on board with ordering an overland today until I asked my dealer about this allocation quota thing. I was told that it is true and that they had already ordered their quota so they would not be able to place my order until "around March 10".

I'm not sure why custom orders are not automatically made exceptions.

It didn't help that they only offered me $1000 for my car as a trade-in that has a KBB trade-in value of $2000-$2500.

Would it be rude to order from a different dealership at this point even though they have helped me up until this point?

I would feel guilty but it's not my fault that this policy exists or they didn't hold a few orders back for potential customers..

I also don't understand why no one can search what vehicles are currently slated to be built to see if a certain combination is already in the build queue so that it could be routed to a perspective buyer, or why I can't do a national search of dealer inventory.... I would actually enjoy flying somewhere to pick up a Jeep and drive it home... that would be fun and a good excuse for a vacation.. and honestly not a bad ad campaign IMO

Anyway.... just venting a little bit because I was excited about being an owner yesterday and now I'm just disappointed and second guessing my Jeep decision.

Maybe they are intentionally making me suffer because I wouldn't agree to buy their third-party 7/100 service contract for $2600.
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Old 02-25-2011, 12:05 PM
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Re: Orders and Allocation

Quote:
Originally Posted by PigNib View Post
I was 99% on board with ordering an overland today until I asked my dealer about this allocation quota thing. I was told that it is true and that they had already ordered their quota so they would not be able to place my order until "around March 10".

I'm not sure why custom orders are not automatically made exceptions.

It didn't help that they only offered me $1000 for my car as a trade-in that has a KBB trade-in value of $2000-$2500.

Would it be rude to order from a different dealership at this point even though they have helped me up until this point?

I would feel guilty but it's not my fault that this policy exists or they didn't hold a few orders back for potential customers..

I also don't understand why no one can search what vehicles are currently slated to be built to see if a certain combination is already in the build queue so that it could be routed to a perspective buyer, or why I can't do a national search of dealer inventory.... I would actually enjoy flying somewhere to pick up a Jeep and drive it home... that would be fun and a good excuse for a vacation.. and honestly not a bad ad campaign IMO

Anyway.... just venting a little bit because I was excited about being an owner yesterday and now I'm just disappointed and second guessing my Jeep decision.

Maybe they are intentionally making me suffer because I wouldn't agree to buy their third-party 7/100 service contract for $2600.
Check around on the forum and you will see that you can get a substantially better deal on an extended warranty (which IMO is a good idea.) From what I've heard, most dealers will match the price you can get from the internet site (grumbling to themselves that they lost their high margin.)

I'm not sure how useful KBB really is - in general it tends to overstate the wholesale value of your trade. However if you are up to the hassle, you'll generally do better selling your vehicle on your own.

I would not feel the slightest bit of guilt walking away from that dealer if they can't place your order until 3/10. OTOH, if you are getting a good deal there (think 1% below invoice like affiliate pricing), maybe it's worth waiting a few days.
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  #17  
Old 02-25-2011, 12:18 PM
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Re: Orders and Allocation

I ordered my '06 SRT8 Jeep from a small dealer in Utah and it took 5 months to get to D1 status. I ordered my '11 Overland on 2/14 from a large dealer here in Colorado Springs and am already in D1 status.
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Old 02-25-2011, 12:33 PM
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Re: Orders and Allocation

I'd personally ask them to nail down the allocation date. If it really is March 10, that doesn't seem too bad to me. Either way, I wouldn't feel bad about buying from another dealer if they could definitively say that they had available allocation. I ordered mine on 2/18, dealer said it would be the 1st of March due to allocation, but I'm in D status now meaning it's been allocated.
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  #19  
Old 02-25-2011, 09:22 PM
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Re: Orders and Allocation

Don't feel bad about going to another store. Reality is that any savvy consumer that does research and has basic negotiation skills can get a price below invoice, even on custom orders, and at that price the store is not making much money. The sale is likely just contributing to their volume bonus from the manufacturer. They only make real money on the lazy consumers that don't want to play the negotiation game or on trades (which is why I usually sell my own cars). But make no mistake, they nearly ALWAYS make money on a deal. Anything called a "documentation fee" is pure profit to cover overhead. Those fees will vary from market to market. And there is still plenty of money in used cars...even the used SUV market has rebounded.
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