Overland Lemon Update
I have posted a few threads about my 2011 Jeep Grand Cherokee Overland. The issue was a battery drain coming from the rear lift gate. The dealership was able to isolate the problem and switched out the lift gate module. Unfortunately this did not fix the battery drain issue. At this point the Chrysler techs were called to troubleshoot. Their answer was to replace all 22 wiring harness in the Jeep. This would require the entire interior to be removed. Before I could even get a hell no out of my mouth the service manager was on the phone telling them no way. All 22 wiring harnesses were not even available. They agreed to replace the three wiring harness that feed the lift gate. This would require the entire ass end of the jeep to be disassembled. When I went to get something out of the glovebox I was shocked. My brand new jeep (2400 miles) was in a pile on the shop floor. The entire cargo area, rear number cover, rear seat, front passenger seat, tail light, etc... were in a pile. At this point I did not want the jeep back. I notified my case manager from Chrysler that we were approaching 30 days and they agreed enough was enough and the request was submitted to replace the vehicle. Within a few days I was called by the resolution center and the replacement is in the works. This is definitely a shift from my usual experience with this kind of issue. I applaud Chrysler for stepping up and fixing the problem without me needing to file Lemon Law paperwork. For what its worth the jeep was fixed in 31 days and the issue is resolved however the rattles and scrapped in the interior are to much for me to change my mind. The issue was a short in the main wiring harness that feed the Lift gate.