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Old 02-09-2012, 02:08 PM
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Re: Post-purchase dealer survey?

Quote:
Originally Posted by ucla95 View Post
Funny I never got any survey.

Not everyone gets the call. Not sure how they pick the customers to call.

Chrysler looks at the survey scores but the scores alone no longer consitute payment from Chrysler. There's alot more to it now. Dealer Standards... no longer "5 Star".
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