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  #13  
Old 03-08-2016, 11:34 AM
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Re: Potential JGC Buyer.. Are they really that bad?

I had the same concerns as you and did TONS (almost too much) research on many brands before finally purchasing a 2016 limited last week. So far so good on the quality issues. My only issue is the front USB charging port has a fit problem and my cords will not go into it. Not a big deal and something I will have fixed later. The rear ones are fine.

Other than that minor issue I LOVE the car so far.

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  #14  
Old 03-08-2016, 12:21 PM
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Re: Potential JGC Buyer.. Are they really that bad?

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Originally Posted by Da Jeeper View Post
Might be referring to the kl? It is plagued with tranny problems
Anyway get the air suspension. I use it to lower the jeep close to the ground to load up my parents
As I get creakier, I am appreciating that park mode more and more--particularly on cold days. I'm about 6.2 but it still makes it easier to get in and out as I head into the mid-70s.

In their notes, even CR noted the almost fanatical fan base the Jeep brand has, where with few glaring exceptions, most of the vehicles can genuinely take you most places you'd care to go with reasonable odds of getting you home again.

As a severe weather vehicle, they are hard to beat unless you are an Audi fan.
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  #15  
Old 03-08-2016, 12:50 PM
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Re: Potential JGC Buyer.. Are they really that bad?

I have nothing but praise for the WK2 and I'm in my 2nd one. BTW, Quadra Lift is handy for getting the elderly in and out of the vehicle. My 92 year old, 4 ft. 11 inch mother-in-law hops in and out. I like it too!
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  #16  
Old 03-08-2016, 12:54 PM
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Re: Potential JGC Buyer.. Are they really that bad?

Had a similar discussion with myself in 2011. I had 4Runners in the past that were bulletproof, but the WK2 kept drawing my attention. I bought an extended warranty online because I was concerned about reliability. Well, the extended warranty has not been used and I'm probably going to buy a new Grand Cherokee this year or next.

The only reason I'd get rid of my 2011 is to take advantage of some features that I don't have on my Hemi Limited... blind spot monitoring, adaptive cruise, apple car play, etc. If I learn a HUD will be available in the future, I'll probably hold on to my 2011 even longer.

Take the plunge! If you are concerned, buy an official Max Care extended warranty online or get your dealer to match the online price if you plan to keep it past 3 yrs / 36K.
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  #17  
Old 03-08-2016, 01:51 PM
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Re: Potential JGC Buyer.. Are they really that bad?

I traded a 2014 Durango RT for 2014 JCG Summit. Both with 5.7L. They are extremely comparable platforms. I liked the Durango immensely, but I can confirm the 8Speed tranny in the JCG is far better than the Durango. The summit trim level, is also an improvement - suede headliner, power folding mirrors, HK sound system, swiveling headlights, pano sunroof, air suspension, the list goes on. If you do not need a third row seat the JCG in the clear winner, even at a lower trim election - limited or overland, they are all nicely equipped. If you drive the Durango, feel the tranny shift under full throttle, I constantly heard a raspy gear change and significant engine smell under acceleration, made me very nervous. Go w. JCG. I have 52k miles on my summit, put 20k on myself. I've only done oil changes. Other mods are fogs, reverse lights, tires, interior LEDs, diablosport turner. Been a great SUV
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Old 03-08-2016, 03:35 PM
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Re: Potential JGC Buyer.. Are they really that bad?

I've had Japanese cars, Euro luxury cars, and Jeeps (mostly Jeeps - I'm on my 3rd). I have to say that my Jeep vehicles actually lasted longer than the rest. They're also the only ones I get rid of either because they eventually get so old that minor repairs start not being worth it unless you do them yourself, or because I just feel like upgrading. The rest ended up going because of major mechanical issues that were just too much to fix. Yes, there are issues - but if you do your research you'll avoid the really problematic configurations (for example, avoid new car models and go with tried/true configurations).

Jeeps have "more issues" than many cars. For example, I have periodic issues with my nav system freezing, my drivers side heated seat died (the latter is being replaced under my extended warranty), etc. None of these result in me not being able to drive my vehicle. Each of my Jeeps had this sort of thing and at higher rates than the Euro/Japanese cars. Part of the reason is that I tend to get loaded Jeeps that have all the toys, so they're more problem prone. On the other hand, when my Euro and Japanese cars had issues, they tended to be show stoppers.

Now, what is obnoxious about Jeep is that Jeep service is terrible. Seriously. You can read a million threads about it here, but if you think you're paying $50k+ for a car so you'll get basic things like loaner cars waiting for you then you're in for a rude awakening. You basically get treated like you bought a $15k car. On the bright side, it is much cheaper than luxury car service.
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Old 03-08-2016, 04:42 PM
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Re: Potential JGC Buyer.. Are they really that bad?

^ 100x this comment. For all the things Jeep does right, its service departments are where it is most lacking. Getting a rental from them is damn near impossible. I recently got one (long story, theres a thread related to it) but even then it required me going to an off property Enterprise to pick it up.

The good news is, hopefully you wont be spending enough time in the service bay to care about this portion.
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  #20  
Old 03-08-2016, 05:07 PM
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Re: Potential JGC Buyer.. Are they really that bad?

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^ . Getting a rental from them is damn near impossible .
Depends on the dealer. Mine hands them out any and every time.... Even brought mine in oil change and they gave me a car as I was short on time
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  #21  
Old 03-08-2016, 05:48 PM
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Re: Potential JGC Buyer.. Are they really that bad?

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Depends on the dealer. Mine hands them out any and every time.... Even brought mine in oil change and they gave me a car as I was short on time
I've gotten them before but a) it required waiting for like an hour before their preferred rental agency showed up, b) it was a crap car, and c) if they can't get you an FCA car they only reimburse you $20. In any event, an absolutely ROTTEN experience, which is by no means the only terrible aspect of Jeep dealer service. I am not exaggerating when I say that there's a good chance my next car will not be a Jeep product primarily for this reason. We should not be dreading dealing with Jeep service, but that's what happens every time I need to.
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  #22  
Old 03-08-2016, 07:16 PM
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Re: Potential JGC Buyer.. Are they really that bad?

^again depends on the dealer 2 in Chicago nw burbs have there own fleet and ya get one pretty much whenever you want
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  #23  
Old 03-08-2016, 10:02 PM
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Re: Potential JGC Buyer.. Are they really that bad?

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Originally Posted by Da Jeeper View Post
^again depends on the dealer 2 in Chicago nw burbs have there own fleet and ya get one pretty much whenever you want
Fair, but I've been to several dealerships with terrible service in the Northeast. Yes, I'm sure the best Jeep dealerships are fine, but based on what I've seen average dealerships are terrible.
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  #24  
Old 03-08-2016, 10:34 PM
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Re: Potential JGC Buyer.. Are they really that bad?

Just my 2 cents, I 110% regret buying my 2015 Jeep Grand Cherokee Altitude. Reason why is not that it is a bad vehicle or is troublesome but I spent 400 on a loaded out Altitude and now it's worth 18 trade in. When if I would have bought the same priced 4runner from toyota it would be worth 27k. Depreciation is by far the worst thing. Apart from that it's a great vehicle to drive.
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