Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 -

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 05-11-2013, 10:30 AM
Premium Member
 
Join Date: Feb 2013
Location: McKinney, Tx
Posts: 50
Thanks: 2
Thanked 5 Times in 5 Posts
Rep Power: 739
Gene20354 is on a distinguished road
Problems before I even laid eyes on my new Jeep

I writing this because I need to vent my frustrations. I placed my order in mid-February and the dealer called yesterday morning to say my he just received my Overland. I made plans to get a ride to the dealer to pick it up today. I received a second call yesterday to inform me that the lift gate will not open. I was told that the control module is faulty and it will take at least a week to get another one. I hope this is not a sign of never ending problems being in my future.....
__________________

__________________


Daily Driver
Honda S2000

2014 Max Steel V6 4x4
Reply With Quote
The Following User Says Thank You to Gene20354 For This Useful Post:
  #2  
Old 05-11-2013, 10:34 AM
bertball50's Avatar
Member
 
Join Date: Jan 2013
Location: central iowa
Posts: 269
Thanks: 62
Thanked 5 Times in 4 Posts
Rep Power: 971
bertball50 is on a distinguished road
Re: Problems before I even laid eyes on my new Jeep

Quote:
Originally Posted by Gene20354 View Post
I writing this because I need to vent my frustrations. I placed my order in mid-February and the dealer called yesterday morning to say my he just received my Overland. I made plans to get a ride to the dealer to pick it up today. I received a second call yesterday to inform me that the lift gate will not open. I was told that the control module is faulty and it will take at least a week to get another one. I hope this is not a sign of never ending problems being in my future.....
at least your dealer is looking it over. i'd rather have a delay in getting it and having it all fixed the way it should be. hopefully they can for you
__________________

__________________
delivered 6-12-13 full review to come at 500 miles
2014 summit deep cherry red with jeep brown hemi.

Previous Jeeps:
1997 Limited
2004 Special Edition
2005 Rocky Mountain Edition (Wife's)
2006 Limited
Reply With Quote
  #3  
Old 05-11-2013, 10:55 AM
jordanwallace's Avatar
Member
My Jeep: 2012 3.6L WK2
 
Join Date: Jul 2012
Location: Sammamish, WA
Posts: 36
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 917
jordanwallace is on a distinguished road
Re: Problems before I even laid eyes on my new Jeep

Wow, thats pretty unfortunate. At least the dealer caught it! Geez.
__________________
2012 Overland Brilliant Black Crystal Pearl Coat w/ Off Road Adventure Pack 2
Reply With Quote
  #4  
Old 05-11-2013, 11:44 AM
bill_de's Avatar
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: Sep 2012
Posts: 6,398
Thanks: 341
Thanked 371 Times in 322 Posts
Rep Power: 1801982
bill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond reputebill_de has a reputation beyond repute
Re: Problems before I even laid eyes on my new Jeep

It's kind of sad that Amazon can give you next day delivery, yet Jeep takes a week.

As mentioned, at least they caught it before you got it home.



.
__________________
If you need a shoulder to cry on ...

... pull over to the side of the road!
Reply With Quote
  #5  
Old 05-11-2013, 01:27 PM
Koolga's Avatar
Member
 
Join Date: May 2013
Posts: 14
Thanks: 4
Thanked 0 Times in 0 Posts
Rep Power: 614
Koolga is on a distinguished road
Re: Problems before I even laid eyes on my new Jeep

You would have thought it would have been caught in the Final Inspection before it was shipped...

Hope the quality control is better on mine before it heads out on the train.
__________________
Reply With Quote
  #6  
Old 05-11-2013, 01:49 PM
Marlon_JB2's Avatar
Senior Member
My Jeep: 2010 3.7L KK
 
Join Date: Jun 2009
Location: Jefferson North Assembly Plant
Posts: 2,538
Thanks: 49
Thanked 169 Times in 105 Posts
Rep Power: 87046
Marlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond reputeMarlon_JB2 has a reputation beyond repute
Send a message via AIM to Marlon_JB2 Send a message via Yahoo to Marlon_JB2 Send a message via Skype™ to Marlon_JB2
Re: Problems before I even laid eyes on my new Jeep

Quote:
Originally Posted by Koolga View Post
You would have thought it would have been caught in the Final Inspection before it was shipped...

Hope the quality control is better on mine before it heads out on the train.
That's one of the last things checked and adjusted and I know who does it. If it doesn't work, it's fixed. $5 says it went bad after it left the door. I can't see something THAT major being overlooked.
__________________
JEFFERSON NORTH Assembly Plant STATUS:
Production Build!!!!!

The Marlon Garage Contains The Following Methods of Engine Powered Transportation:
'10 Jeep Liberty Renegade 4x4 - BACK! With new TIRES and WHEELS!
- My posts are NOT a representation of the official views of Chrysler Group LLC or any of its affiliates -
Reply With Quote
  #7  
Old 05-11-2013, 02:21 PM
Koolga's Avatar
Member
 
Join Date: May 2013
Posts: 14
Thanks: 4
Thanked 0 Times in 0 Posts
Rep Power: 614
Koolga is on a distinguished road
Re: Problems before I even laid eyes on my new Jeep

Good to hear that. Sounds like the biggest problems so far, from reading this forum, is the Nav system and/or battery. Looking forward to getting mine. Funny thing is that I may never had looked at the Jeep GC if the 1st couple dealerships I had gone to had given me what I wanted for my car for trade. Got me looking at other makes and stumbled upon the new GC. Now I'm glad I did. And I love supporting fellow union workers.
__________________
Reply With Quote
  #8  
Old 05-11-2013, 04:19 PM
iwantanotherjeep's Avatar
Member
My Jeep: 2014 3.0L WK2
 
Join Date: Oct 2012
Location: Sydney, Australia
Posts: 317
Thanks: 9
Thanked 4 Times in 3 Posts
Rep Power: 2231
iwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond reputeiwantanotherjeep has a reputation beyond repute
I'd get down to the dealership unannounced just to make sure they are telling the truth. If they are, I would go over the whole GC and make sure there were no other issues, might as well get them fixed while you are waiting.
__________________
I have another Jeep :thumbsup:
MY14 Bright White GC Overland 3.0L CRD with Rock Rails :cool:
Reply With Quote
  #9  
Old 05-11-2013, 04:43 PM
Lepactedesloups's Avatar
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: May 2013
Location: Maryland
Posts: 67
Thanks: 9
Thanked 0 Times in 0 Posts
Rep Power: 669
Lepactedesloups is on a distinguished road
Re: Problems before I even laid eyes on my new Jeep

I agree, you should go down and see what else they might need to fix anyway (the regular stuff that you might find when looking it over). Would save you from bringing it back again. Hopefully, there's nothing else, but better safe than sorry.
__________________
Reply With Quote
  #10  
Old 05-11-2013, 04:44 PM
Anand's Avatar
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Oct 2010
Location: Valley Stream, NY
Posts: 78
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 1611
Anand is on a distinguished road
Garage
Re: Problems before I even laid eyes on my new Jeep

Quote:
Originally Posted by Koolga View Post
Good to hear that. Sounds like the biggest problems so far, from reading this forum, is the Nav system and/or battery.
Also, make sure you check for condensation in the headlights. I noticed it after the first car wash.
__________________
Reply With Quote
  #11  
Old 05-11-2013, 05:33 PM
Member
My Jeep: 2012
 
Join Date: Jun 2011
Location: AZ
Posts: 48
Thanks: 0
Thanked 1 Time in 1 Post
Rep Power: 1427
drwaldo69 has a reputation beyond reputedrwaldo69 has a reputation beyond reputedrwaldo69 has a reputation beyond reputedrwaldo69 has a reputation beyond reputedrwaldo69 has a reputation beyond repute
Re: Problems before I even laid eyes on my new Jeep

This sounds really stupid but ask them if they checked the fuse. Without going into a lot of detail, my dealer insisted I had a bad TPMS module and fuel door actuator.They plugged in and ran the codes. Said they were "offline" and needed the modules replaced. One 5 amp fuse fixed it.
__________________
Reply With Quote
  #12  
Old 05-12-2013, 01:25 AM
BobsWK2's Avatar
Premium Member
 
Join Date: Aug 2010
Posts: 1,574
Thanks: 3
Thanked 30 Times in 26 Posts
Rep Power: 49717
BobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond reputeBobsWK2 has a reputation beyond repute
Re: Problems before I even laid eyes on my new Jeep

Quote:
Originally Posted by jordanwallace View Post
Wow, thats pretty unfortunate. At least the dealer caught it! Geez.
I bet the only reason the dealer noticed the liftgate problem is they needed to open it to get the floor mats, cargo net, license plate mounting hardware that gets stored in the cargo area while in transit. Otherwise they never would have noticed it.
__________________

__________________
2014 Summit 4X4, V8
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Halo/Angel Eyes NHWK05 Audio, Video, Navigation & Electronic Modifications 9 05-04-2011 12:19 PM
angel eyes kycoolcat Visual Modifications 14 08-26-2010 06:39 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 08:31 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.