Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 -

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 10-13-2013, 11:45 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Sep 2013
Posts: 225
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 5353
WATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond repute
Questions Extended Warranties, Oil Change Packages, Appearance Protection Package

So I bought my new JGC a little over a week ago now. Loving it so far, but I do have a few questions that I hope some of you can answer.

Anyways, I originally bought the 7/70K warranty and oil change package. He tried hard to sell me the Appearance package too, but I declined that. On the way home, the wife was nagging me about it, especially since it was our 1st leather interior. Was told the package would cover rips and tears.

When I got home, I double checked the figures for the warranty and see I could have saved $1000 for the exact same warranty, or spend another $150 for lifetime.....

So the following morning, I went back. I told him what I found and said I'll like to cancel unless you can match the price. Well he tried to talk me out of stating, if you buy from out of state, it wont be valid in Washington state. Told me he's seen some fraudulent websites that were getting sued. I told him about JG and told him people have been doing just fine buying through Zeig. At the end, he gave up and started doing a refund.
Except as he was looking over on his computer, he see's that my loan has been approved, but hasn't funded yet.

Told me I could just start over and redo an application instead of doing a refund, which works out for me because I'll be financing less and lower payment. In doing this, I remember the wife's concern about the Appearance package and asked about it. They do some paint protection, fabric protection and leather protection. 7yr warranty for under $500.
I kept the oil change package.


Anyways, when I got home with my Appearance Protection pamphlet, I started googling what it was all about. The reviews were sketchy. I talked to a Detailer and he told me they just use some shitty sealant on the paint, spray some fabric protection like Scotchguard. Then it just comes down to a warranty period protection.

So I decided I might do the detailing myself, since I already have that stuff. I remember I had some 303 Fabric Guard. That's 2 out of 3 already.

The dealership called a couple of days later for me to bring the car in for the treatment, but I declined and told them I'm still on the fence about it and may just get a refund.

I also dug through my paperwork on the details of the oil package, but I can't seem to find anything. No pamphlets no details. Pretty sure I remember him telling it's for 5yrs, but that's all.

So I'm hoping some of you can answer that for me before I go back to the dealership. Like I said, it's been 8 days now.

Is the Appearance Protection package bullshit? What are the details of the oil change? How often can I get an oil change? Dealer specific location only? Or any Jeep dealer?
__________________

__________________
Reply With Quote
  #2  
Old 10-14-2013, 12:08 AM
Member
 
Join Date: Aug 2013
Location: Boston
Posts: 799
Thanks: 0
Thanked 27 Times in 22 Posts
Rep Power: 73034
mswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond reputemswlogo has a reputation beyond repute
Re: Questions Extended Warranties, Oil Change Packages, Appearance Protection Package

I'm sure that oil package covers synthetic oil. Bet not. I'd put nothing less in my baby.

Since the guy lied straight to your face about warranty out of state being invalid, why would you give him a dime for anything extra.
__________________

__________________
08-10-2014 Limited 3.6L Red W/Black Int, Tow Group IV, 8.4AN Radio, ProClip, OBDLink/Torque, Zeigler Lifetime MaxCare
OEM: Mud Flaps, Matts, Cargo Liner, Cross Rails
UConnect: 13.48.3 TSB: 21-007-13C (Yippy) Tires: OEM/Nokian
Reply With Quote
  #3  
Old 10-14-2013, 02:02 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Sep 2013
Posts: 225
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 5353
WATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond repute
Re: Questions Extended Warranties, Oil Change Packages, Appearance Protection Package

So I just happened to search for the right phrases and found what I was looking for. It actually took me to jeep.com and to a mopar listing.

I was able to punch in my info and up came my plan.

Here's the details.
Quote:
6 yrs


OIL AND OIL FILTER CHANGES:
The Plan provides for 24 oil and oil filter changes. The Plan will pay up to $20.00 for

each oil/filter change and lube. Any dealer charges in excess of the amount allowed by the Plan are your responsibility.

This service MUST be performed by a Dealer and used by the expiration date of the plan.

Of course they don't tell you of the $20 limit.

I bought this plan for $445+tax. So, 24x20= $480. So I net $35 dollars over 6 years....


Looking online and seeing coupons for oil changes at the dealer for $25-30.

I don't really see a point of this package at all if you have to pay the difference.


So looks like I'll be cancelling the Oil package too and Appearance.
There appears to be a $25 cancellation fee with the Oil package though.
__________________
Reply With Quote
  #4  
Old 10-14-2013, 05:23 AM
Member
My Jeep: 2012 5.7L WK2
 
Join Date: Nov 2011
Location: perry hall, maryland
Posts: 419
Thanks: 0
Thanked 3 Times in 3 Posts
Rep Power: 1621
peckmv has a reputation beyond reputepeckmv has a reputation beyond reputepeckmv has a reputation beyond reputepeckmv has a reputation beyond reputepeckmv has a reputation beyond reputepeckmv has a reputation beyond reputepeckmv has a reputation beyond reputepeckmv has a reputation beyond repute
Re: Questions Extended Warranties, Oil Change Packages, Appearance Protection Package

Quote:
Originally Posted by WATacoRider View Post
So I bought my new JGC a little over a week ago now. Loving it so far, but I do have a few questions that I hope some of you can answer.

Anyways, I originally bought the 7/70K warranty and oil change package. He tried hard to sell me the Appearance package too, but I declined that. On the way home, the wife was nagging me about it, especially since it was our 1st leather interior. Was told the package would cover rips and tears.

When I got home, I double checked the figures for the warranty and see I could have saved $1000 for the exact same warranty, or spend another $150 for lifetime.....

So the following morning, I went back. I told him what I found and said I'll like to cancel unless you can match the price. Well he tried to talk me out of stating, if you buy from out of state, it wont be valid in Washington state. Told me he's seen some fraudulent websites that were getting sued. I told him about JG and told him people have been doing just fine buying through Zeig. At the end, he gave up and started doing a refund.
Except as he was looking over on his computer, he see's that my loan has been approved, but hasn't funded yet.

Told me I could just start over and redo an application instead of doing a refund, which works out for me because I'll be financing less and lower payment. In doing this, I remember the wife's concern about the Appearance package and asked about it. They do some paint protection, fabric protection and leather protection. 7yr warranty for under $500.
I kept the oil change package.


Anyways, when I got home with my Appearance Protection pamphlet, I started googling what it was all about. The reviews were sketchy. I talked to a Detailer and he told me they just use some shitty sealant on the paint, spray some fabric protection like Scotchguard. Then it just comes down to a warranty period protection.

So I decided I might do the detailing myself, since I already have that stuff. I remember I had some 303 Fabric Guard. That's 2 out of 3 already.

The dealership called a couple of days later for me to bring the car in for the treatment, but I declined and told them I'm still on the fence about it and may just get a refund.

I also dug through my paperwork on the details of the oil package, but I can't seem to find anything. No pamphlets no details. Pretty sure I remember him telling it's for 5yrs, but that's all.

So I'm hoping some of you can answer that for me before I go back to the dealership. Like I said, it's been 8 days now.

Is the Appearance Protection package bullshit? What are the details of the oil change? How often can I get an oil change? Dealer specific location only? Or any Jeep dealer?

Anything the dealer is selling is a rip off. Do not buy any packages of any kind. Extended warranties, apperance packages or oil change deals are all not recommended buy many consumer mags and consumer organizations. Buy yourself some Ziano leather care for the interior, look for oil change specials, and use the saved cash to pay for future repairs. Don't forget you have a drivetrain warranty from the factory.
__________________
Reply With Quote
  #5  
Old 10-14-2013, 06:26 AM
Premium Member
My Jeep: 2014 3.6L WK2
 
Join Date: Jul 2013
Location: Massachusetts
Posts: 131
Thanks: 58
Thanked 2 Times in 2 Posts
Rep Power: 528
hotspur is on a distinguished road
Re: Questions Extended Warranties, Oil Change Packages, Appearance Protection Package

Quote:
Originally Posted by peckmv View Post
Anything the dealer is selling is a rip off. Do not buy any packages of any kind. Extended warranties, apperance packages or oil change deals are all not recommended buy many consumer mags and consumer organizations. Buy yourself some Ziano leather care for the interior, look for oil change specials, and use the saved cash to pay for future repairs. Don't forget you have a drivetrain warranty from the factory.
Given that the leather on GC. Seats is coated leather, the Zaino stuff is a rip-off, too. Zaino, of course, doesn't tell you that.
__________________
Reply With Quote
  #6  
Old 10-17-2013, 02:35 PM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Sep 2013
Posts: 225
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 5353
WATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond reputeWATacoRider has a reputation beyond repute
Re: Questions Extended Warranties, Oil Change Packages, Appearance Protection Package

So I just called and talked to the service dept. $40 is the standard oil change, but he did state that if you do have the Lube, Oil, and Filter package. You do not pay out of pocket, unless you select synthetic oil. The $20 payment is from Chrysler to the dealer.



I also called to try and cancel my Appearance Protection package. They say I can't cancel this one, even though I haven't had the work done yet.
__________________
Reply With Quote
  #7  
Old 10-17-2013, 02:57 PM
Premium Member
My Jeep: 2014 5.7L WK2
 
Join Date: May 2013
Location: Colorado
Posts: 2,155
Thanks: 24
Thanked 61 Times in 54 Posts
Rep Power: 43570
lstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond reputelstowell has a reputation beyond repute
Re: Questions Extended Warranties, Oil Change Packages, Appearance Protection Package

Quote:
Originally Posted by WATacoRider View Post
So I just called and talked to the service dept. $40 is the standard oil change, but he did state that if you do have the Lube, Oil, and Filter package. You do not pay out of pocket, unless you select synthetic oil. The $20 payment is from Chrysler to the dealer.



I also called to try and cancel my Appearance Protection package. They say I can't cancel this one, even though I haven't had the work done yet.
With that dino pee package, you can still go synth by just paying the difference which should be about $20.

Although I'd probably find another dealer unless their office staff looks like playboy bunnies--but with brains--after the crap about out of state warranties sold by Chrysler--they may have a oil change package that does full synth available from the dealer service department. The saving isn't much, but it is a saving and if their price increases, yours doesn't.

If you change a bit more frequently, it plus your EW changes and about $20 bucks every other change could work out. Ask the service manager, not the sales or finance folks--they have different motivations.
__________________
Reply With Quote
  #8  
Old 10-17-2013, 03:01 PM
Member
My Jeep: 2014 5.7L WK2
 
Join Date: Jul 2013
Location: Beech Mountain, NC
Posts: 184
Thanks: 13
Thanked 5 Times in 5 Posts
Rep Power: 606
2014RedHemiGC is on a distinguished road
Re: Questions Extended Warranties, Oil Change Packages, Appearance Protection Package

Dealer add on package and "administrative" fees are all mark-ups where the dealer generally makes his biggest profit in selling a car. Years ago a "special undercoating protection package" was a popular rip-off many dealers tried to add on (never mind that each vehicle has undercoating protection applied at the factory).
__________________

__________________
2014 Jeep GC Limited 4X4 V8 QD2
2012 Cadillac CTS-V Coupe
2011 Chevy Corvette Z06/07
Reply With Quote
The Following User Says Thank You to 2014RedHemiGC For This Useful Post:
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Looking for recomendations for Extended Warranties mswlogo Grand Cherokee - WK2 - 177 12-11-2013 11:27 PM
Extended Warranties doofoo Grand Cherokee - WK2 - 9 02-27-2013 06:21 PM
Extended warranties yellj Trouble Shooting/Problems/Service 6 10-23-2012 07:58 AM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 03:50 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community