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  #13  
Old 03-05-2013, 01:56 PM
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Re: Rear Ended

Wow, adamchrtrnd! That's a nasty bump, but glad you are okay. Hope everything works out for you the way you want it.

take care,
-A
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Old 03-05-2013, 03:39 PM
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Re: Rear Ended

Sad to see that it still didn't even have the real license plate on it yet...
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Old 03-05-2013, 10:30 PM
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Re: Rear Ended

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Originally Posted by Aiyer View Post
Wow, adamchrtrnd! That's a nasty bump, but glad you are okay. Hope everything works out for you the way you want it.

take care,
-A
Thank you Aiyer! I am hoping everything works out the way it is supposed to as well.

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Originally Posted by turbospartan View Post
Sad to see that it still didn't even have the real license plate on it yet...
I know, that is probably the saddest part of the whole ordeal. :-(
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Old 03-12-2013, 10:40 PM
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Re: Rear Ended

Hey everyone. Just an update for those who are interested.

After just over 12K in damages, USAA (the at fault drivers insurance) is offering me $1,700 for diminished value which is separate from my personal injury and inconvenience claim. I am not happy with this amount so I am going to bring in the Jeep to different places to get some quotes to submit to the insurance company to increase that amount. I was hoping for at least $3,000.
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Old 03-12-2013, 10:52 PM
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  #18  
Old 03-12-2013, 11:43 PM
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Quote:
Originally Posted by adamchrtrnd View Post
Hey everyone. Just an update for those who are interested.

After just over 12K in damages, USAA (the at fault drivers insurance) is offering me $1,700 for diminished value which is separate from my personal injury and inconvenience claim. I am not happy with this amount so I am going to bring in the Jeep to different places to get some quotes to submit to the insurance company to increase that amount. I was hoping for at least $3,000.
Whew, 12k in damage to a brand new car? I wonder if it would be worth it to fight to have it totaled for replacement cost. Any frame damage?

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Old 03-12-2013, 11:46 PM
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Re: Rear Ended

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Originally Posted by gwnewman1 View Post
Whew, 12k in damage to a brand new car? I wonder if it would be worth it to fight to have it totaled for replacement cost. Any frame damage?

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The vehicle was repaired and I picked it up today. Looks and drives like new. It is a unibody frame so there was some frame damage. They had it on the puller for about a day.
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Old 03-13-2013, 12:28 AM
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Re: Rear Ended

I'm glad you're ok and I'm glad everything is getting worked out for you.

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Originally Posted by a990dna View Post
Wow.. I was sandwiched like that once and my car was totaled. Too late for that now, but some coaching could have got you replacement cost - not what you paid for it.

The first thing to remember is never release a vehicle to an insurance company without a firm agreement on the settlement value - and it needs to be in writing.

Every day it sits in an impound yard, it costs them $50... not to mention the rental car costs. It adds up quick and they will be motivated to negotiate...

I had three people on my side... a personal friend that worked for Mercury Insurance as a claims adjuster, a defense attorney that litigated claims filed against Mercury and body shop owner that knew the ins and outs of dealing with a totaled vehicle. I wasn't insured by Mercury nor was the driver that hit me, so there were no conflicts of interest.

With that much damage, after the repairs are done, do not release the insurance company of liability for future mechanical problems - this could go on for years.

That's why most insurance companies will total the vehicle.

Diminished value... I would retain a third party to establish. You can contact professional appraisers that will provide you with an estimate and submit that to the insurance company as part of the settlement.

Again, do not accept or release the vehicle without all this negotiated up front.

Good luck with it ...

.
As a supervisor in the claims department of a Fortune 100 insurer, I will say this is really solid advice. I do, however, want to advise that in about 90% of cases, an attorney is not necessary. Sometimes it only delays the process since we can't speak directly to you, the claimant. I've never heard of insurance companies asking claimants to sign a waiver releasing the company from liability for any future mechanical or body issues. In fact, most insurers offer a direct-repair network, where if you use one of their in-network shops, they will guarantee the repairs for as long as you own or lease your vehicle. Some people have the impression that these programs exist so we can keep our costs down because these shops cut corners for us. But it couldn't be further from the truth. I've used these programs several times. They perform the same quality work you would receive otherwise -- in fact they go out of their way to satisfy these customers because insurers refer lots of business to them -- so even the most minor problems they will get you in right away to resolve it because they don't want their direct repair shop contract revoked.

Most insurance companies operate in good faith and won't make you play hardball. Honest truth. I've surely dealt my fair share with awful insurance companies, both professionally and personally.

When most people go into the claims process with a closed mind and an attitude that insurance companies are evil, they make the process harder on themselves than they would be otherwise.

Sounds like you're going to come out on top on this one, though.
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Old 03-13-2013, 12:33 AM
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Re: Rear Ended

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Originally Posted by sndrsk View Post
I'm glad you're ok and I'm glad everything is getting worked out for you.



As a supervisor in the claims department of a Fortune 100 insurer, I will say this is really solid advice. I do, however, want to advise that in about 90% of cases, an attorney is not necessary. Sometimes it only delays the process since we can't speak directly to you, the claimant. I've never heard of insurance companies asking claimants to sign a waiver releasing the company from liability for any future mechanical or body issues. In fact, most insurers offer a direct-repair network, where if you use one of their in-network shops, they will guarantee the repairs for as long as you own or lease your vehicle. Some people have the impression that these programs exist so we can keep our costs down because these shops cut corners for us. But it couldn't be further from the truth. I've used these programs several times. They perform the same quality work you would receive otherwise -- in fact they go out of their way to satisfy these customers because insurers refer lots of business to them -- so even the most minor problems they will get you in right away to resolve it because they don't want their direct repair shop contract revoked.

Most insurance companies operate in good faith and won't make you play hardball. Honest truth. I've surely dealt my fair share with awful insurance companies, both professionally and personally.

When most people go into the claims process with a closed mind and an attitude that insurance companies are evil, they make the process harder on themselves than they would be otherwise.

Sounds like you're going to come out on top on this one, though.
Thank you for your input. I definitely feel that the insurance company has been very accommodating so far, especially with with respect to their personal injury and inconvenience settlement offer. At first a low, but I was able to negotiate closer to what I wanted.

If you have any advice or input on the diminished in value claim, that would be greatly appreciated. How seriously do they take quotes/information from dealerships? Is hiring a professional appraiser the way to go?

Thanks again.
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Old 03-13-2013, 12:50 AM
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Re: Rear Ended

Quote:
Originally Posted by adamchrtrnd View Post
Thank you for your input. I definitely feel that the insurance company has been very accommodating so far, especially with with respect to their personal injury and inconvenience settlement offer. At first a low, but I was able to negotiate closer to what I wanted.

If you have any advice or input on the diminished in value claim, that would be greatly appreciated. How seriously do they take quotes/information from dealerships? Is hiring a professional appraiser the way to go?

Thanks again.
It certainly wouldn't hurt to get some dealerships to give you some figures on paper, but hiring an independent appraiser would carry more weight, imho. It also has the added benefit of conveying the image that you know what you're doing more than the average joe. Most people don't do that and independent appraisers tend to give just the facts and no fluff in their quotes.
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Old 03-13-2013, 09:57 AM
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Re: Rear Ended

Is amazing that some people can't see something as big as a GC in front of them. I was rearended also while stopped back in December & was repaired perfectly IMNSHO with all new MOPAR parts. Even replaced the hitch receiver.

Difference this century is that thanks to my Sat-Nav recorder I know to the GPS second when the accident occured. If had to go to court, some cell phone records would be subpoenaed.
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Old 03-13-2013, 01:03 PM
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Re: Rear Ended

Glad you are all fixed up. So much for the often discussed "standardized bumper heights".
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