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Recall 2014 JGC

7K views 48 replies 22 participants last post by  CHALLENGERBIZJET 
#1 ·
Report Receipt Date: OCT 17, 2013 NHTSA Campaign Number: 13V483000 Component(s): ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES, HYDRAULIC Potential Number of Units Affected: 91,559 All Products Associated with this Recall JEEP GRAND CHEROKEE 2014 Manufacturer: Chrysler Group LLC SUMMARY Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems." CONSEQUENCE A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash. REMEDY Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall is planned to begin in November 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58. NOTES Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. 2014 Jeep Grand Cherokee Overland: Review
 
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#4 ·
What gets me, is the Jeep is a GREAT new vehicle, with over 60 onboard computers. One computer glitch and everyone bitches to consumer reports. Apple released IOS 7 a month ago, and has already had 3 updates, and no one complains, but they expect Jeep to be perfect with their first release of 60 new on board computers and a totally new operating system. Give them a chance to update and fix things.
 
#7 ·
To my knowledge, has not been a single case of brake failure. Electronic glitches, but no mechanical problems. Dash may have gone out, but you can still drive and stop. Like I said, people expect perfection, and they will not get it in a first production run.
 
#11 ·
Yes. This statement was just stating the obvious. Since the brake warning light is one of the ones the software is causing to stay lit, it is not going to change color if there is a brake problem. But the reason for the recall has nothing to do with the brakes.

So, yes, in the unlikely event you had a brake failure that you didn't notice in the feel of the pedal, you would not have the advantage of a warning light.

Once the lights on the dash go out after a couple of restarts, all the warning lights start working again.

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#13 · (Edited)
No safety issues involved, not a single one. Like I said, Apple has the BEST software engineers and designers, and they still have glitches. Every computer software will have glitches, that is why they have upgrades. If you expect perfection with the first release, you are in for a lifetime of disappointment.
 
#15 ·
I really don't want to get in the middle of this argument, but I drove cars for many years before ABS or ESC was even invented, in crappy northern snowy environment. Never had a problem. Great systems, and add to safety, but not absolutely necessary to operate a vehicle safely. That being said, Chrysler figured it out and has a fix, but I'm sure folks will find something else to bash Chrysler for after the fix is installed. This forum seems to be the place to do it. Yea for freedom of speech, yours and mine. :slapfight:
 
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#16 ·
I really don't want to get in the middle of this argument, but I drove cars for many years before ABS or ESC was even invented, in crappy northern snowy environment. Never had a problem.
Me too. Even through snow without 4 wd. I keep forgetting that in today's society many people would rather depend on technology than common sense.

Ya think maybe we are the dinosaurs? I'd still rather depend on me. ;)


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#20 · (Edited)
There are folks out there that still pump the brakes when going into a skid, they don't understand ABS. Some people think the brake pulsing is caused by a brake malfunction. You can try to make everything idiot proof, but there are idiots out there that can still beat the system. I didn't order my Overland with the Advanced Technology Group, even though my salesman really pushed me to get it. He believes it is a must have safety feature. Personally, I think it's just one more thing to make me less engaged with my driving. With it I won't have to pay as much attention to the world whizzing around me on the highway. I learned to drive in a different world, but I guess there are a lot of people out there who really need the Google self driving vehicle. You can tell by the fatality statistics. If you need to be multitasking while driving, you need all the help you can get. There are only so many slices in the pie of a persons attention.
(And by the way, I used to run with scissors, and never poked my eye out.) :D
 
#22 ·
Its amazing you are still alive being that your parents drove without it. I drove without it, and almost anybody over 40 drove without it. How did we survive...oh the horror...... :) I agree, they should work, but a great vehicle shouldn't be downgraded to not recommended for computer glitches that can, and have been fixed. The rankings should be on the overall vehicle, not just the computer.
+1
I can believe I am still alive. Years ago I actually drove an old car that didn't have power brakes, just old fashion 60's master cylinder on the pedal.....I guess I was very lucky not to be crashing left and right.....
My wife's now old car VW Jetta was 5 times in the shop for ESC problems.
I was going to claim it lemon but finally they found bed connector somewhere and fixed it. Every brand can have issues. If you guys think about it why we need the ESC anyway? I love to go to the parking lots in the winter with my WJ (no ESC) to make donuts.....
 
#23 ·
You can partially shut off the ESC with the push of a button. Also, from the manual:
 

Attachments

#24 · (Edited)
Hey I'm in an emergency situation, I'm gonna jam the brakes and sit back and let the car take it from there.... Ummmm, no.

I don't give a shit what the car is supposed to do, I'm reacting to what the car is doing at that exact moment. Safety measures can only do so much to beat physics, from there it's on the driver to figure it out and that's the problem, too many drivers can't figure it out.

Let me explain something, if you have multiple deaths in a car accident abs, stability, etc was not going to save you.

We'd all be better served if a defensive driving / Performance driving day was part of drivers ed. I somehow make around a race track in a car with no abs and traction control... And survive.
 
#31 ·
That just shows that Toyota is more proactive in solving their problems. It has nothing to do with the quality of their vehicles. :slapfight:



























:lol: ;) :lol: :D :lol:

I can play devil's advocate once in awhile. :p


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#32 · (Edited)
I don't mean to come off harse here, but why are the hardcore "Jeepers" so defensive about CR dropping their buying recommendation for the 2014 Jeep GC? Come on people...really, you're actually blaming the Jeep buyers themselves for giving the negative rating, and resort to bringing up the recalls from Japanese vehicles?

:rolleyes:

Just accept the fact that it's Chrysler/Jeep's fault for launching the 2014 GC before working all the bugs out, plain & simple. Is Jeep the only company guilty of doing this...of course not, but to place the blame on the buyers because they complained to CR of issues is the argument of an 8 year old.
 
#33 ·
Seems like a reaction on both ends.... At one extreme you got the CR humpers that take every word as gospel, at the other extreme you have the hardcore Jeepers that can't believe what they are seeing and it must be lies.... and hopefully most of us are just reasonable human beings somewhere in the middle.
 
#35 ·
Dropped my overland off this morning around 7:30. Now I get call around 4:15 stating that the recall flash took longer than expected and that they need to do a RRT or Rtt? As well. Expect a delay I will not see her till tomorrow as also need alignment.
 
#36 · (Edited)
Just Wow.

Glad to see a few owners of said vehicles took their vehicles in for recall fixes. It would be nice to hear feedback post adjustments vs. this incessant cat fighting over bullshit.

Note the PFD attachment above states the repair is a reprogramming of the instrument cluster and ABS module, and tightening of the alternator ground wire on the right frame rail. No parts needed. Hope for those effected that it is a simple cure.
 
#37 ·
Just Wow.

Glad to see a few owners of said vehicles took their vehicles in for recall fixes. It would be nice to hear feedback post adjustments vs. this incessant cat fighting over bullshit.
Agree it is getting a little thick isn't it.

Took mine in today and had the recall completed. No noticeable difference to anything which is the way it should be. All went fine but you should allow 3-4 hours it is a long software update.
 
#40 ·
The paid time is .4 hours. But it also mentions that it is a very long download. So maybe the dealer gets paid to hook it up and disconnect it.'They may not get paid to stand around while the download and installation are taking place.


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#41 ·
Good to see the recall is out, get it done folks.

As for those lamenting the 'safety' of their vehicle, you need to a) know the risk (you may lose abs/esc and brake warning light) and b) understand the risk. The risk of the fault occurring is not necessarily high, these features are required. What's the risk you will need your abs/esc on a given day? pretty low I would hope (i needed my abs once in a year on an icy road, managed before that without, other than those 2 times I had an accident).

The recall states the risk is higher, but the risk is already so small.

If you honestly believe you can't take a chance with safety, I recommend you do not drive/cross the street/climb the stairs/bathe with your toaster.
 
#42 · (Edited)
If you honestly believe you can't take a chance with safety, I recommend you do not drive/cross the street/climb the stairs/bathe with your toaster.
Why do you have to be so douchey about this? Maybe the people who don't feel safe when they see CELs for air bags and ABS don't want to put their passengers at risk? I know I wouldn't want to be driving my son in a vehicle with no air bags with all the jokers on the road that I have to put up with on a daily basis.

It's the owners right to make this decision when it comes to his or her family, it's also their right to ask for a loaner until the issue is fixed with their vehicle. So please just stop with the internet tough guy act.
 
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