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  #37  
Old 04-22-2014, 08:19 AM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

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Originally Posted by jp467 View Post
Why do I get the feeling that there is more to this story? I mean I find it very hard to believe that someone with these high standards would not have looked at Grand Cherokee's before ordering. He talks about how poor the fit and finish is on many of the Grand Cherokee's on the lot, but yet it's not noticed until the ordered vehicle comes in? From someone as picky as this? I would think that someone with these standards would have gone on test drives and looked over every square inch of these jeeps before ordering and putting a deposit down. What is it that we are missing from this story?
Ah, yes, the conspiracy theory. I was wondering when that accusation was coming. According to this forum, only the early production models were the ones suffering from poor fit and finish. Obviously, that is incorrect.

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  #38  
Old 04-22-2014, 08:24 AM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

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Originally Posted by 2014GC View Post
I think he was presuming that after a little over a year in production, Jeep would have gotten some of bugs out of the 14 model. I thought so as well. I was trading my 14 Limited in on a 14 Summit. Looked all around the Atlanta area for the latest build I could find. I couldn't find one that didn't have some of the same issues the plagued my February build. Not only with body fitment but issues like the transmission jerk or Uconnect issues. So I almost order one but decided it would have have been a mistake.
Granted you can find these issues in other brands but I don't know of one that you would be finding the same issues a year into their build. If there was an issue most Premium Brands in the price range of Grand Cherokee would offer you a loaner while in the shop.
The 2014 Grand cherokee has been in production for over 14 months now. One would believe that would be sufficient time to work out any assembly issues.
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  #39  
Old 04-22-2014, 08:26 AM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

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Originally Posted by comnjeep View Post
maybe jeep pays less time on silly measurements and MORE time on the important stuff... Ever think of that?

I'm getting out my micrometer and if the panels aren't just so, I'm bringing my 2012 with no issues to date so far back for a full refund!!! This thread has openned my eyes!

Lexbenzuraudi here I come!!!!

A Chrysler Jeep Summit?

You ordered a pig with lipstick and complained about the smell. I like the smell...
I agree, what an individual consumer values varies.
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  #40  
Old 04-22-2014, 10:40 AM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

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Originally Posted by The Outrage View Post
Ah, yes, the conspiracy theory. I was wondering when that accusation was coming. According to this forum, only the early production models were the ones suffering from poor fit and finish. Obviously, that is incorrect.
It wasn't an accusation just a question. What do the early builds have to do with it ? Those would have been long gone when you ordered. I really don't think that was the major issue with the early builds anyhow. Once again I would ask how someone with these high standards orders a vehicle without looking at whats on the dealer lot?
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  #41  
Old 04-22-2014, 10:57 AM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

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Originally Posted by jp467 View Post
It wasn't an accusation just a question. What do the early builds have to do with it ? Those would have been long gone when you ordered. I really don't think that was the major issue with the early builds anyhow. Once again I would ask how someone with these high standards orders a vehicle without looking at whats on the dealer lot?
I was not intimately familiar with the average time a Grand Cherokee sits on a dealership's lot after production.
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  #42  
Old 04-22-2014, 12:42 PM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

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Originally Posted by The Outrage View Post
If this is considered acceptable on the outside of the vehicle, what could the quality be in the places you can't obviously see.

FWIW, I think your statement is a non sequitur. There are many reasons for a company to spend more energy and cost in one area vs. another.

IMO, JGC is a utility vehicle foremost. All the "luxury" features are nice, but if "luxury" and appearance, or on road performance for that matter are your primary objectives, then the JGC probably isn't *your* best choice.

The point (IMO) of the JGC is its ability to be reasonably capable off road and on road and do so in relative comfort and for a moderate price. Jack of all trades, master of none.

As a result, the engineering team is going to make trade-offs with where they spend their resources. When it comes to panel alignment, I highly suspect they determined how good is "good enough" considering the constraints and resources lest they not be able to spend it in other places like the drivetrain, etc.

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  #43  
Old 04-22-2014, 12:54 PM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

I don't know...I'd expect exterior trim pieces to line up properly and fit without gaps. Maybe that's just me.


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  #44  
Old 04-22-2014, 01:09 PM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

I'm kind of on the fence about the overall quality issues with the Jeeps, but what always bugs me is that I feel like it's somewhat acceptable for my Laredo to have some imperfections, but for a Summit to have them is unacceptable. But then I wonder, why in the hell should I have to settle for poor quality because my car is obviously cheaper, yet it's made by the same people and with many of the same parts? It's just ridiculous at the end of the day, having to worry about this big of an investment living up to our expectations, which I don't think are too high at all based on Jeeps outlook for competition in the auto market. They definitely have a lot of learning and work to do before they reach the ballpark of the higher-end SUVs when it comes to all the details.

With that said. I still love my Jeep and I also believe the OP did the right thing. Standing up for these ideals is the only way they will start to understand, IMO.
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  #45  
Old 04-22-2014, 01:57 PM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

Obviously, the quality of the WK2 is subjective. I didn't have extremely high expectations when I bought my summit. IMHO, you just can't expect too much from a vehicle in this price range.
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  #46  
Old 04-22-2014, 01:59 PM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

Interesting. I will be picking up my new-build Overland either today or tomorrow. I'll take a look at the fit & finish. I didn't notice any issues on the models that were on the lot when I test drove a couple of months ago. But everyone has different thresholds for that type of stuff.
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  #47  
Old 04-22-2014, 02:04 PM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

I honestly didn't notice the misaligned pieces on mine until other members here pointed out their issues. Still doesn't mean they should be there.

I had a look at my friend's later build 2014 Limited and he doesn't have any of the same misaligned pieces mine has. I showed him what I was talking about and he said that it wasn't a BMW, so what did I expect. :/

Definitely a subjective matter.
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  #48  
Old 04-22-2014, 03:05 PM
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Re: Rejected Jeep Grand Cherokee Summit Delivery

Quote:
Originally Posted by ccfoodog View Post
FWIW, I think your statement is a non sequitur. There are many reasons for a company to spend more energy and cost in one area vs. another.

IMO, JGC is a utility vehicle foremost. All the "luxury" features are nice, but if "luxury" and appearance, or on road performance for that matter are your primary objectives, then the JGC probably isn't *your* best choice.

The point (IMO) of the JGC is its ability to be reasonably capable off road and on road and do so in relative comfort and for a moderate price. Jack of all trades, master of none.

As a result, the engineering team is going to make trade-offs with where they spend their resources. When it comes to panel alignment, I highly suspect they determined how good is "good enough" considering the constraints and resources lest they not be able to spend it in other places like the drivetrain, etc.

-john
Unacceptable!

Attention to Detail and Quality Control are not trade offs. You seem to be saying that the JGC wasn't designed with tight tolerances. I'm pretty sure it was.

Quote:
Originally Posted by 2012 Summit View Post
Obviously, the quality of the WK2 is subjective. I didn't have extremely high expectations when I bought my summit. IMHO, you just can't expect too much from a vehicle in this price range.
"This Price Range"?!?

The 2014 JGC Summit edition can run over $50,000 or even $60,000 (MSRP)! At what "price range" should a person be able to expect good Quality Control & Attention to Detail?!?

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