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View Poll Results: How satisfied are you with your 2011 Jeep Grand Cherokee?
Completely satisfied 135 52.53%
Very satisfied 94 36.58%
Satisfied 18 7.00%
Somewhat dissatisfied 8 3.11%
Very dissatisfied 2 0.78%
Voters: 257. You may not vote on this poll

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  #13  
Old 05-30-2011, 08:05 PM
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Re: Satisfaction Poll

bump
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  #14  
Old 06-01-2011, 09:50 AM
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Re: Satisfaction Poll

A few minor issues and every dealer except the one I purchased from have been great. I purchased for comfort, looks AND off-road.

Comfort and looks, NAILED... AWESOME, the off-road is a bit weak after 3000 miles off-road, things are starting to shake loose.
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  #15  
Old 06-01-2011, 09:57 AM
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Re: Satisfaction Poll

Quote:
Originally Posted by rdalcanto View Post
It would probably be more meaningful if you required several thousand miles before answering. I've had mine for 5 days, and LOVE it!
this.

time will tell, but i'm hopeful.
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  #16  
Old 08-15-2011, 12:34 AM
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Re: Satisfaction Poll

Bump
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2011 JGC Oland Hemi / Borla Catback Proto / Hemifever Tune on DS Trinity / Flyin Ryan PTB / Volant CAI / Bwoody Sway Links / BT Catch Can & Underhood Kit / Jon's Tinted Tails / SRT8 Hood, Steering Wheel, Shiftknob, Pedals / Firestone Dest AT's & Winter 18's / Focal 165 Component Fronts, Alpine PDX 5 Amp, Rockford Fosgate P3 10" Sub & Fiberglass Enclosure / PS2 Grill, Mirrors & Liftgate Strip / Tow Hooks & Skids / JW Speaker LED Foglights / Debadged, Tint, Clear Bra / Sharkfin / Vled & Putco LED's / JRoll Uber-Tech Cabin Filter / RA & Yak Roof Rack / Lit Sills, Slush & Cargo Mats
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  #17  
Old 08-15-2011, 01:20 AM
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Re: Satisfaction Poll

Customer Satisfaction is essential to the survival of any businesses. How do you find out whether your customers are satisfied? The best way to find out whether your customers are satisfied is to ask them.

When To Conduct a Customer Satisfaction Poll
The best time to conduct a Customer Satisfaction Poll is when the experience is fresh in the customers' mind. If you wait to conduct a Poll, the customers' response may be less accurate as they may have forgotten some of the details.

What To Ask In a Customer Satisfaction Poll
You want to ask questions in a Customer Satisfaction Poll that get close to the expected behavior and to collect information about what to change and what to keep doing.

Ask the basic Customer Satisfaction questions:
How satisfied are you with the purchase you made (of a product or service)?
How satisfied are you with the service you received?
How satisfied are you with our company overall?

but also ask the customer loyalty questions:
How likely are you to buy from us again?
How likely are you to recommend our product/service to others?
How likely are you to recommend our company to others?
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  #18  
Old 10-10-2011, 09:28 PM
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Re: Satisfaction Poll

Three assembly screwups, all easily remedied, media center keeps losing memories, and audio quality pretty decent but hardly what it could be. Otherwise, after just five weeks we looooove it!
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  #19  
Old 10-11-2011, 12:28 AM
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Re: Satisfaction Poll

2 weeks, 1000 miles. Only issue was the car wasn't really spotless when purchased so took it back to have the dealer waxed than cleaned it inside and out.
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  #20  
Old 10-11-2011, 10:12 AM
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Re: Satisfaction Poll

2,5 months, 7000 km. Perfect, very happy. No issues at all. Knock on wood
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  #21  
Old 10-12-2011, 11:11 AM
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Re: Satisfaction Poll

With 13000 Km since late December 2010 the only problem that I have had was a failure of the Quadra-Lift system while I was traveling on vacation this summer. My 2011 Jeep Grand Cherokee 3.6 V6 looked like an LA Low Rider. The look was cool but the ride was awful. My only concern is that the Quadra-Lift is prone to failure and could be a problem when the warranty expires. I am going to talk to the Dealer about whether there will be a hidden warranty on the system. Putting this problem aside, every other aspect of the vehicle, including the Adaptive Cruise Control, has been flawless. The fit and finish of the interior and exterior has been excellent. The dealer has applied several TSBs and I applied an update to the 430N Garmin mapping system. I frequently get positive comments from friends about the look of the vehicle and the interior quality. The 3.6 V6 has proven to be pleasure under a variety of driving conditions. The last two vehicles that I have owned have been Hemi powered and the V6 in my present ride has not been a disappointment.
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  #22  
Old 10-12-2011, 11:33 AM
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Re: Satisfaction Poll

only 3 months but very satisfied
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  #23  
Old 10-13-2011, 07:49 AM
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Re: Satisfaction Poll

Not *completely* satisfied because I've had a few little rattles to be fixed... but other than those little annoyances, have been very satisfied with it so far. 19,500 miles and 13 months in...
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  #24  
Old 10-14-2011, 11:02 AM
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Re: Satisfaction Poll

9 Months all is well! 18,000 miles.
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