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Shuman Jeep in Michigan

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2K views 16 replies 11 participants last post by  jp467 
#1 ·
Anyone ever bought a Jeep from Shuman in Walled Lake Michigan?
Shuman Chrysler Dodge Jeep Ram SRT | New Chrysler, Jeep, Dodge, Ram dealership in Walled Lake, MI 48390
They are listed as the NATIONAL Jeep Dealer of the year for 2013/2014 and on dealerrater.com they are at 100% with over 2,000 reviews.

They list an "Employee Price" on all their Jeeps. For example New 2015 Jeep Grand Cherokee Summit 4x4 in Walled Lake, MI - Shuman Chrysler Dodge Jeep Ram - A1294
So MSRP of 56,780 and Employee Price of 51,055 about 10% off MSRP. So I assume anyone can get the employee price (or why would they list it)? And how does that price compare to some of the "buying groups"?
 
#2 ·
I emailed them about a GC they had listed when I was looking.


The response I got was comical at best.

Came back stating a price over MSRP

Said they could do financing rates better than Chrysler Capital and then listed higher ones.

Gave a breakdown of payments which were not correct.

I responding asking if maybe she had made a mistake somewhere and was told to "rest assured in the deal"
 
#4 ·
Anyone ever bought a Jeep from Shuman in Walled Lake Michigan?
Shuman Chrysler Dodge Jeep Ram SRT | New Chrysler, Jeep, Dodge, Ram dealership in Walled Lake, MI 48390
They are listed as the NATIONAL Jeep Dealer of the year for 2013/2014 and on dealerrater.com they are at 100% with over 2,000 reviews.

They list an "Employee Price" on all their Jeeps. For example New 2015 Jeep Grand Cherokee Summit 4x4 in Walled Lake, MI - Shuman Chrysler Dodge Jeep Ram - A1294
So MSRP of 56,780 and Employee Price of 51,055 about 10% off MSRP. So I assume anyone can get the employee price (or why would they list it)? And how does that price compare to some of the "buying groups"?

Always check the fine print at the bottom of the web page lol

"* The estimated selling price that appears after calculating dealer offers is for informational purposes, only. You may not qualify for the offers, incentives, discounts, or financing. Offers, incentives, discounts, or financing are subject to expiration and other restrictions. See dealer for qualifications and complete details."
 
#9 ·
hmmmm....that is curious....gosh I wonder if all the reviews are legit (sarcasm) :rolleyes:
 
#10 ·
If 2 thousand people said they hated the dealership that would've been more believable. Had it been a brand that actually cares about the car buying experience then maybe. But cmon, a jeep dealer, 2k straight positive reviews. Even the good ones wouldn't be so highly reviewed.


Sent from my iPhone using JeepGarage
 
#11 ·
I have actually received surveys from my local dealer after having my GC in for warranty work. The instructions told me if I rated them a 10 on every question, they would provide me with a free oil change and tire rotation. I'm not saying this is the case here but things like this make me go "hmmmm".
 
#12 ·
ROFLOL: I live in Michigan and just picked up the latest free booklet of autos for sale at my local Wally World. Surprise, surprise Shuman has just awarded itself "Dealer of the Year" for the third year in a row. The interesting thing about this is that no other dealer in Michigan knows anything about this award and nobody knows anybody who voted on it. Chrysler definitely did not pick them as dealer of the year. If Chrysler had anything to say about a Michigan dealer of the year they would have more than likely picked Golling as that is where Chrysler does its new model introductions for Michigan and it is just down the street from Chrysler's world headquarters. As far as I know the only dealer award Chrysler gives out in Michigan is if a dealer qualifies for 5 star dealer status.
 
#16 ·
When I was looking for my ram I was told to go to Golling. I already had a quote on a lease for one from 3 different dealers. I told him what the price was and his response was "I haven't leased one that cheap in years!". They wanted over $400 per month when I ended up going to parkway and getting one for $300 per month with $1k of negative equity, that wasn't even mentioned for the quote at Golling. I ended up being screwed over in the long haul at parkway but for that particular truck I got a good deal.
 
#14 ·
I have. Purchased my 2011 Durango Citadel for $35,000 out the door. Granted it was a remaining 2011 that sat for a year but MSRP was $48,000+ so I walked out well. Didn't have too big of an issue surprisingly.
 
#15 ·
What other's said, the "Employee Price" is a fairly common dealership sham.

As far as purchasing from Shuman, that's where my Jeep came from. I got what I felt was a great deal. The salesman was great. The price was better than any other dealer in the area. I'm not too impressed with their service department beyond oil changes, but coming from owning GM products, I have yet to be satisfied by any Jeep service department.

I can't speak for Golling sales, but my Jeep and myself were treated poorly by their collision department. They caused extra damage to my Jeep in the process of repairing it, that took extra visits to get corrected.
 
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