Originally Posted by jeep2011
Wish the dealer here could perform a TSB they just say the computer didn't pull any up that applies to your car.
Cannot blame your dealer on this one... If chrysler didnt apply this RRT to your vin then a couple things, that tells the dealer that for whatever reason your vehicle doenst require it, Furthermore, if they were to do the shock mount one and the RRT didnt apply to your vehicle chrysler wouldnt reimburse the dealer. Just sayin
Originally Posted by dwaleke
I rarely ever take a vehicle in for dealership work. I know too many dealer techs (friends even) that are all about fixing a problem as fast as possible rather than taking the time to do it right. Unfortunate but true. I would think twice before letting them take apart my suspension unless absolutely necessary. If you're lucky you'll get the guy who does it correctly.
Im not for a second backing shoddy workmanship but I will say speed is the nature of the beast... Techs are not hourly, so unless you have an in at a government shop where they are, you will have people pushing to get the job done ANYWHERE.
We just had a guy leave and go into the airforce at my dealer... one of the last conversations I had with him he said that he just didnt have what it took to do stuff fast "like you" he said because he did stuff right... To which I responded "so because I do it fast I am doing it wrong"? Some of the best techs do stuff fast, not because they are hack artists and onto the next 10hr gravy boat, but because they have done it dozens of times, know what to remove, how to remove it and a pretty good idea of what tools are needed before the job starts. The speed at which a job is done doesnt deturming the repair quality, its the tech... and if your tech friends do poor quality, fast work, the poor quality is on your friends.