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  #49  
Old 05-31-2013, 01:40 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

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Originally Posted by Yadkin View Post

Iron is the best material for rotors and iron will quickly develop an oxide layer (rust) to protect itself.
You say this like the rotors are living beings doing this deliberately...



Rust is a coating of iron oxide that is formed on iron by oxidation in the presence of moisture...let's leave it at that.

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  #50  
Old 05-31-2013, 05:41 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

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Originally Posted by GCLimited View Post
You say this like the rotors are living beings doing this deliberately...
Or you read it that way...
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  #51  
Old 05-31-2013, 10:23 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Suspect it must be climatic. Heep hasn't been driven in a week, is a '12, and rotors look new. Just checked some 1990 vintage in back garage that have not been driven this year. Shiney.

Other than believing that 203-204F coolant is Too Hot, have had zero problems & things fit perfectly even after being rearended by a F*rd 150 truck (did replace the tailgaite but old one fitted & worked perfectly, just dented). Do believe factory towing package is underrated as a safety feature.
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  #52  
Old 06-07-2013, 04:34 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Sorry to have disappeared, we've been away. Just got back from a road trip to the Pocanos in the Jeep. No new issues, except for the seemingly random instances of the passenger side seatbelt being wet/dry with seemingly no correlation to weather/washing.

Jeep goes in on Monday to have the leaking steering rack replaced, the wet seatbelt addressed, the sporadic volume freeze and some other outstanding issues addressed. Using a new dealer this time, the one that saved us with the HVAC control replacement on zero notice...we'll see if things are dealt with better here.

Quote:
Originally Posted by Yadkin
Of course. You get my point.
If your point with your Kawasaki statement was to infer that somehow I am making a blanket statement about Amercian vehicles because of my issues with my Jeep...I am not...nor have i. I have made a statement that despite how much I like it, I am becoming frustrated with my Jeep. And that my Jeep is so far the least reliable vehicle that I have ever owned. All of those statements are 100% true, and cannot be refuted because they are my own experiences. I also have said that my experience is obviously not completely ususual, as there are a lot of similar experiences shared here and elsewhere on the forum. As a participant on Toyota/Lexus forums for over 15 years I can tell you that there are more threads/posts with significant issues here than on those forums. Not to say that all Jeeps are a problem, or that every or even most owners will have issues, but the issues are real and they are something Jeep/Chrysler needs to work on.

Fanboyism is just dumb. Should I be happy that my $40,000 vehicle is in need of almost constant repair at 29,000 miles because its a "Jeep"?!? No, it pisses me off and rightly so. At 29,000 miles I could excuse one or two component failures under warranty...but 15?!?
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  #53  
Old 06-07-2013, 06:11 PM
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Quote:
Originally Posted by SW03ES View Post
As a participant on Toyota/Lexus forums for over 15 years I can tell you that there are more threads/posts with significant issues here than on those forums. Not to say that all Jeeps are a problem, or that every or even most owners will have issues, but the issues are real and they are something Jeep/Chrysler needs to work on.

Fanboyism is just dumb. Should I be happy that my $40,000 vehicle is in need of almost constant repair at 29,000 miles because its a "Jeep"?!? No, it pisses me off and rightly so. At 29,000 miles I could excuse one or two component failures under warranty...but 15?!?
Don't let them get to you. You have every right to vent. I have owned a lot of cars in my day and can also say there are a lot of issues here compared to all the other marque boards I have been on. This is our experience, nothing else. I love Saabs but I will never say they don't have their issues. What some people can't understand is that venting and complaining about our cars' issues doesn't necessarily mean we love the cars or brand any less (or maybe it does with some folks). It's just frustrating as hell when the cars have multiple issues we don't have time for.

Hope it gets fully fixed with the new dealer....
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Old 06-07-2013, 10:50 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

I appreciate the support, and yeah I hope the new dealer will do things a little more quickly than the previous dealer.

It would all be less frustrating if Jeep would do loaners. Now on Monday we have to take the Jeep to the dealer in the morning, drop it off, then I have to drive my wife to work, and coordinate picking her up all on our first day back from being out of town. If I could just zip in, drop it and get a loaner while she drives my car to work it wouldn't be as big a hassle.
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  #55  
Old 06-07-2013, 10:57 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Your dealership doesn't do loaners? That would really piss me off. My dealership does loaners, and if none are available to me, the get a rental car from enterprise to make sure I have something. And considering they have had my Jeep for 22 days of the first month and a half that I owned it, that has happened a lot.
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  #56  
Old 06-07-2013, 10:59 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Nope, none of the dealers here do loaners. Chrysler will authorize a loaner only after its been in the shop a certain length of time. If your dealer does that, its your dealer not Chrysler.
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  #57  
Old 06-07-2013, 11:47 PM
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Quote:
Originally Posted by SW03ES View Post
Nope, none of the dealers here do loaners. Chrysler will authorize a loaner only after its been in the shop a certain length of time. If your dealer does that, its your dealer not Chrysler.
Most of the dealers in my area do this. It's one reason I won't do the group buy. If it's a Jeep, I am bound to need the loaner. I would be out of pocket easily $1K by now if it wasn't for the loaner program at my dealer.
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  #58  
Old 06-08-2013, 12:06 AM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Most extended warranty packages include a loaner when you need service. That's the way mine has always worked in the last several Ford and Chrysler products that I have owned. Here's the deal: you pay a bit more, and you get a service a little closer to par with a much more expensive (European or high-end Japanese) vehicle.

SW03ES you admit that the problems you're experience are with your Jeep. I don't doubt that they are true, and of course that's not the point. The point is, are these problems with the design or manufacture of the product, or are they unique to your vehicle.

No doubt there are problems with the product, such as the creaking pano roof. But these issues are addressed in TSBs. The other issues that you mentioned appear to be unique to your vehicle, not the product line.

Keep in mind that the WK2 is based on a Mercedes chassis, and shares many components with that manufacturer. Are German factory workers really that much better at assembling vehicles that Detroit factory workers? I kinda doubt it.

I'd venture to say that if your dealer treated you like a Mercedes/ Lexus/ BMW/ Infinti dealer does, you'd have a lot less to complain about. Those dealers are used to stroking their customers, and part of that stroking is making sure that the problems get fixed the first time. And of course while that is being done you get a loaner vehicle and a decent cup of coffee.

Do Ford/ ChryCo/ GM dealers do that for their customers? Not so much. I've been driving/ buying US brand cars since the 80's and that has always been an issue with me. That's the price we pay for shopping at Wal-Mart instead of Brooks Brothers.

Of course, there are differences in dealers. I've been to some that were down-right horrible. But the one I have here in Winston-Salem has given me the best experience by far.
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Old 06-08-2013, 01:19 AM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

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Originally Posted by SW03ES View Post
Well, as I posted in another thread I just got the Jeep back from service at my independent mechanic (27,800 miles), one of the first times I've been able to take it to him since there weren't any outstanding niggling warranty items that needed to be done. I had a grinding noise at higher speeds when getting on the brakes. He gets the wheels off and finds that the rotors and pads are gummed up, the rotors and hubs are so corroded the rotors were fused onto the hubs. We both agreed the best course of action was to replace the pads and go ahead and replace the rotors as well since they were so bad (I saw them, they were VERY bad). 28k miles isn't great for brakes, but we're pretty hard on the brakes.

While he was at it he found that the steering rack was leaking, so I need to take it in to Jeep for that under warranty (I saw the TSB, but mine should be outside the affected range).

So, this afternoon...A/C stops working, and of course we are leaving for a 300 mile trip tomorrow morning. The A/C is working, the issue is the fan is only very slightly blowing, even on high. I took it over to Jeep at about 3:00 this afternoon, they are open until 7...hopefully they can do something so we're not stuck driving it with no A/C. Was planning to leave tomorrow at 10AM.

Can't take the Lexus because its both of us and the dog, and we're going to be going places we can't get to in the Lexus.

I've been a big defender of this vehicle on here, but I gotta admit I am getting frustrated. I was damn near trading it in on something else when that A/C quit this afternoon. I am just not accustomed to dealing with these constant issues, there is just ALWAYS something it seems like. I feel like I'm driving a 15 year old vehicle, not one that isn't even 2 yet!
Very dissapointing to say the least but the company being such coporate citizens will bend over backwards for you but just wait for a few weeks as they might be busy with other dissatisfied customers like me .
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Old 06-08-2013, 01:25 AM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Quote:
Originally Posted by amc2002 View Post
Don't let them get to you. You have every right to vent. I have owned a lot of cars in my day and can also say there are a lot of issues here compared to all the other marque boards I have been on. This is our experience, nothing else. I love Saabs but I will never say they don't have their issues. What some people can't understand is that venting and complaining about our cars' issues doesn't necessarily mean we love the cars or brand any less (or maybe it does with some folks). It's just frustrating as hell when the cars have multiple issues we don't have time for.

Hope it gets fully fixed with the new dealer....
QWe paid for a jeep Grand cherokee Overland V6 Diesel her in OZ price on the road price $83k and it has spent nearly 12 weeks total in 7 months do you think i love Chrysler/Fiat (Australia ) they are a non entity to me now .Very poor customer service .
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