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Old 05-23-2013, 03:36 PM
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Starting to get a little frustrated with the Jeep...my tale of woe

Well, as I posted in another thread I just got the Jeep back from service at my independent mechanic (27,800 miles), one of the first times I've been able to take it to him since there weren't any outstanding niggling warranty items that needed to be done. I had a grinding noise at higher speeds when getting on the brakes. He gets the wheels off and finds that the rotors and pads are gummed up, the rotors and hubs are so corroded the rotors were fused onto the hubs. We both agreed the best course of action was to replace the pads and go ahead and replace the rotors as well since they were so bad (I saw them, they were VERY bad). 28k miles isn't great for brakes, but we're pretty hard on the brakes.

While he was at it he found that the steering rack was leaking, so I need to take it in to Jeep for that under warranty (I saw the TSB, but mine should be outside the affected range).

So, this afternoon...A/C stops working, and of course we are leaving for a 300 mile trip tomorrow morning. The A/C is working, the issue is the fan is only very slightly blowing, even on high. I took it over to Jeep at about 3:00 this afternoon, they are open until 7...hopefully they can do something so we're not stuck driving it with no A/C. Was planning to leave tomorrow at 10AM.

Can't take the Lexus because its both of us and the dog, and we're going to be going places we can't get to in the Lexus.

I've been a big defender of this vehicle on here, but I gotta admit I am getting frustrated. I was damn near trading it in on something else when that A/C quit this afternoon. I am just not accustomed to dealing with these constant issues, there is just ALWAYS something it seems like. I feel like I'm driving a 15 year old vehicle, not one that isn't even 2 yet!
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Old 05-23-2013, 05:10 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Got it back, needed a new climate control panel, luckily they happened to have one in stock...
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Old 05-23-2013, 05:24 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Sorry to hear that. I really wish that Americna manufacturers understand that it is no use braggin' about where the vehicle can go if it can't take your there. Reliability, durability, and dependability are the three horsemen of vehicular manufacturing. Toyota had it and to a large extent still rides of their reputation deservedly or not. Lexus has it. Honda has it. Does not matter how much it can tow if it can't even fire up and start moving. US manufacturers need to hire some folks out of Lexus from the QC side and learn from them. Making things reliable and durable reduces warranty costs, enhances resale value, and retains more customers. Better profits and sales in the long run.
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Old 05-23-2013, 05:41 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

That was the conversation I had with my mechanic, my Jeep was the first WK2 he's worked on, his background is as a Lexus master tech and he specializes in asian cars but of course works on anything. He said he loved driving it, loved how it looks, loved the interior but that the issue was that Chrysler still doesn't understand that a quality vehicle comes from the inside out. Toyotas/Hondas, etc are so reliable because of the high quality of components, be they brake components or electrical components. Short of the brakes and the steering rack, every issue I have had has been a failure of some electrical control from the cruise control (X2), to the switches on the steering wheel, to the door locks, to the rear window release, to the HVAC issue. Its poor quality electrical components, plain and simple.

I'm starting to not be able to imagine owning this outside of the warranty...these things would be an incredible expense (just dropped $500 for brakes at 27k miles), and its EVERY time it goes in for service.
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Old 05-25-2013, 07:08 AM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Do you have an extended warranty? Or are you not even interested in one and just want to get a different vehicle?
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Old 05-25-2013, 10:36 AM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

they had to cut my rotors at 11,000 although they say that it is all the drivers driving habits idn how much braking I could have done to have them cut so early
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Old 05-25-2013, 01:28 PM
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Quote:
Originally Posted by SW03ES View Post
I'm starting to not be able to imagine owning this outside of the warranty...these things would be an incredible expense (just dropped $500 for brakes at 27k miles), and its EVERY time it goes in for service.
Honestly all cars are expensive to maintain IMO. I always say same thing every time I leave the Nissan dealer, can't get out of that darn place for less than $1000. I joke that anything they do is $500 minimum. After my extended warrantee was up at 100k my frontier cost me probably 5 or 6k in only a few years. I have a credit card that I only use for my Nissan bills.
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Old 05-25-2013, 01:50 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Quote:
Originally Posted by mceb View Post
Honestly all cars are expensive to maintain IMO.
I agree. That's why a lot of people ride the bus.
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Old 05-25-2013, 03:18 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

Its posts like these that may very well keep me from buying another Jeep. Part of me says to run from a potential reliability/maintenance problem. Another part keeps telling me how much I enjoyed my previous two Jeeps. Yesterday, NHTSA came out with their most complaints list. Jeep is number two (complaints per 100K vehicles), right behind MINI. I really like MINI, but would never seriously consider buying one because of their horrid reliablity.

I know about warranties. But, having to get your car to the dealer and to put up with dealer service personnel, makes it such a huge hassle you'd almost pay someone to fix the problem if it was easier all the way around. The old saying "time is money" plays heavily when you have to spend hours getting a warranty repair taken care of.

Will just keep monitoring Jeep reliability until there seems to be a clear result.
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Old 05-25-2013, 05:54 PM
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Re: Starting to get a little frustrated with the Jeep...my tale of woe

As much as I love my 2014 Jeep GC Limited so far, I will definitely be trading it in before the warranty wears out.

Maybe I'll get another one if Chrysler works out all the major bugs, but between my own experiences with warranty repair, and the horror stories of others on this site, confidence is low when it comes to the reliability of the 2014 Jeep Grand Cherokee.

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Old 05-27-2013, 07:09 AM
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I think most cars last good until 100k miles but after that they get expensive. Really only have 2 choices, trade it in or fight through it paying to fix lots if stuff but you have no car payment.
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Old 05-27-2013, 08:26 AM
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It sounds to me that the OP brake issue may be a case of neglect. Maintenance guide intervals are for normal driving habits. Take you vehicle off road, submerge in water 20" deep, hard braking and drive in salted snow requires additional maintenance.

Maybe the electrical corrosion is related to this as well.
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