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  #37  
Old 08-13-2013, 06:28 PM
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Quote:
Originally Posted by Scottw3 View Post

Are you sure this was from a Chrysler call center and not someone working at a specific dealership? I've had this happen after giving my info to dealerships... I'd get calls almost daily and emails re: my scheduled appointment that I never made.
That's what I was thinking too, telemarketers following up on leads from dealership CRM system
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  #38  
Old 08-14-2013, 08:15 AM
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Re: Thinking about 2014 GC - help needed

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Originally Posted by mceb View Post
That's what I was thinking too, telemarketers following up on leads from dealership CRM system
I see, you would think dealers would get more complaints about it. Maybe the dealerships ask the marketers they hire to just call and try to be helpful but telemarketing agencies can be over the top with their salesmanship. I rather they stick to email but if a person is going to call don't be pushy over the phone and identify yourself as calling from or on behalf of said agency.

A few years ago I got a call from someone proposing to be from my insurance agents office but had never met them or heard their name. The call wasn't going so well but then took a turn for the worse when the person on the other end who supposedly was from my local insurance agency couldn't tell me where they were located and didn't have basic information. I suspected some kind of scam/fraud type phone call but it turns out my insurance agency thought it would be a great idea to allow telemarketers to call people about a new product line but to identify themselves as marketers calling on behalf of the agency but the person I talked to claimed twice they were part of the agency. So from a minor annoyance I was alarmed that my insurance information was being shared/compromised and called my insurance agents first thing Monday to let them know. When I found out what they did I told them exactly how the call came off, what the person said and that I thought it was a very poor idea.

I guess some people respond well to telemarketers though because they seem to be plenty of companies who are devoted to that field but I find it very off putting.
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  #39  
Old 08-16-2013, 11:12 AM
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Re: Thinking about 2014 GC - help needed

I like the Jeep a lot but I am wondering about the build quality of it from reading this forum and other sites like edmunds. I come across a lot of posts/reviews where owners are having serious issues with their new 2014 JGC and also more than a few that seem to be struggling to even get the dealer/service center to agree to fix. I know they refreshed the model with the a new transmission and put in a new radio/control center so some issues and bugs should happen but some of the things I read go beyond minor bugs/issues and that has me worried.

When vehicle shopping one of the top things I want is a vehicle that when it leaves the factory it's built well and if any issues occur should be something that is minor with a well trained service network ready to correct said issue. I want a vehicle that after a few years of ownership that if cared for is like new, solid with no or few rattles/squeaks, and is reliable. So I'm asking any owners who have logged some miles and time with their 2014s how has the ownership experience been?
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  #40  
Old 08-17-2013, 09:26 AM
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Re: Thinking about 2014 GC - help needed

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Originally Posted by Briant73 View Post
Been lurking on this site for a few weeks now and thought I'd finally join and ask people for some guidance/opinions on the 2014 GC.

Currently I'm driving a Highlander that has served me well but am looking to buy a new vehicle and the 2014 GC is on the short list, I test drove a 2013 limited V6 recently and liked it enough to stay interested when the 2014s came out. So far I am thinking either a Limited or Overland with the V6, the hemi sounds awesome but I believe the V6 will keep my mpg similar to what I'm used to with my Highlander. Some questions I have:

How's the reliablility and what should I watch for? My Toyota hasn't been perfect but so far no major issues and it still is solid overall. I like a vehicle that is built well enough that I'm a stranger to the service desk people and also is still solid after a few years because I can't stand rattles and squeaks.

Pano roof - I like this feature a lot, is there any downside to it other than cost?

Quadra-Lift - Is this really a benefit? I don't plan on doing much off roading or anything but this feature sounds like it could be helpful with shorter passengers and also older ones for entry/exit.

Which Sound system - I like listening to music when driving and want a decent sounding system than doesn't seem underpowered.

Best pricing - What tips do people have to get the best out the door price?

Thanks in advance.
I recently bought a GC Summit, top of the line model except for the SRT. v8 Hemi, 4X4 and the newer tranny with tow package.

Stereo is awesome 19 speakers
Quadralift is good, but not sure about how helpful it will be for shorter of older passengers, but it is great for snow or off-roading.

Mine is new so I don't know yet about reliability. I also came from a Toyota which is basically event free, but you pay for that in only so-so features in Toyotas, GC is beautiful and the electronics are amazing, when they work, which mine do but I have read about some probs on this site.

If you don't care too much about the luxury features, I would get a Limited with your preferred seating...but the Overland and Summit are amazing to drive. I'm am sure the Limited is very nice too. I tested the Overland and the stereo is great as well. I thinks it's a 5 or 600 watt system. The Summit has the Mac Daddy. I have had a 1997 Landcruiser, 03 4 runner, and a 2011 RAV4 V6. this is better than any of them so far.

I needed more towing capacity and in a Toyota, I would have had to get a Tundra and they are too big. In an SUV, I don't think you can beat a GC. I wanted the diesel model, but they won't ship for a while and I couldn't wait so I got the Hemi instead.

For pricing,

I am spoiled as my brother is the GM of a Toyota dealership so I get an amazing deal. This time I tried truecar.com. Found the lowest price which was about a 10% discount off MSRP on the Summit and Overland. I went to the truecar certified dealer first, but they didn't have the car until the next day and I wanted to test the exact car I would buy.

I would have waited, no prob but went 15 minutes away to a larger dealer, they had what I wanted in stock and although they weren't "trucar" certified, they matched the price and acted like they were passing a kidney stone. Guy told m,e he was losing 2800 on the actual vehicle cost, but able to make it up with all of their hidden credits and such. I'm sure they did just fine.

They will try to sell you a super expensive extended warranty...just threaten to not buy it and they will cut the price 25% or so. They were pushing the lifetime one hard (4K!!!), but I got a 7 year one for far less money 2.8K and it is transferable. Lifetime is not. With all of the electronics and the pneumatic quadraLift and QuadraDrive, I wasn't comfortable without protection.

I think you could get an even better deal on a Limited. There are many more of those around.
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  #41  
Old 08-18-2013, 04:26 PM
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Re: Thinking about 2014 GC - help needed

kjohnson913, the QL is very helpful to my elderly parents with entry and exit from my MY12 Summit. That extra inch plus is very useful.

On the service contract, a Lifetime MaxCare can be purchased for under $2200 with a $100 deductible from several online Chrysler dealers. I bought mine in January.
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  #42  
Old 08-18-2013, 05:27 PM
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Re: Thinking about 2014 GC - help needed

I got the lifetime maxcare $100 for $2150 from my dealer.

They originally came in at $2460, the official number based on the $3285 MSRP and the discount plan I was buying the WK2 under. I said I could do a lot better than that, so don't bother.

Salesguy came back with "What number do we need to hit?"
"$2150"
(pause a few days)
"we can do that."

IIRC cost is about $1800-1900, so at $2150 they are still clearing their costs with some change left over. I believe in leaving enough margin to keep the lights on.

...tom

PS: Jim, here's the latest pony pic
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  #43  
Old 08-22-2013, 08:31 PM
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Re: Thinking about 2014 GC - help needed

I'm back, with more questions -

Warranty-
Maxcare is through jeep/crhsyler? Also does it just cover repairs or also routine service too? Can you get less than lifetime since I usually own a vehicle 3-5 years?

Mudflaps - Do you feel these help keep the vehicle clean/protected at all? I'm not an off roader but live in an area that gets snow and some gravel/dirt roads.

Floor liner - what do you think is best?
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  #44  
Old 08-23-2013, 05:33 AM
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Yes they have many extended service plans for all different mileage and year lengths and prices. They only cover repairs not regular maintenance like oil and brakes. All from your dealer thru Chrysler.
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  #45  
Old 08-23-2013, 01:53 PM
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Re: Thinking about 2014 GC - help needed

Quote:
Originally Posted by Briant73 View Post
I'm back, with more questions -

Warranty-
Maxcare is through jeep/crhsyler? Also does it just cover repairs or also routine service too? Can you get less than lifetime since I usually own a vehicle 3-5 years?

Mudflaps - Do you feel these help keep the vehicle clean/protected at all? I'm not an off roader but live in an area that gets snow and some gravel/dirt roads.

Floor liner - what do you think is best?
The Mopar maintenance plans will cover oil changes, but only with the factory oil.
Individual dealers may allow Synth for a small difference or even as a courtesy, and some offer prepaid or courtesy oil change coupons.

The normal price at my dealer of 19.95 for oil and filter is enough that it has to be hurting the quick change places, as they don't even need an appointment and while the high school kid is changing the oil, a more experienced tech does a quick once over.

I would definitely recommend at least the front mudflaps. As you turn, the tires can kick up quite a bit of cruft along the front just behind the wheels.

On the rear, it ain't so bad, and besides it could keep that minivan backed off a bit.
Only the rears have logos. The flaps do state they are for 4x2 only, but I haven't been able to break them yet on MILD off road, either front or back.
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  #46  
Old 08-23-2013, 01:55 PM
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Re: Thinking about 2014 GC - help needed

Quote:
Originally Posted by mceb View Post
Yes they have many extended service plans for all different mileage and year lengths and prices. They only cover repairs not regular maintenance like oil and brakes. All from your dealer thru Chrysler.
My Chrysler Extended Warranty covers oil changes as well, but at the oil life reminder intervals, even for the Hemi.
Plus rental car
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  #47  
Old 08-23-2013, 04:03 PM
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Re: Thinking about 2014 GC - help needed

Thanks for the information on warranties/service contracts and am I right you can buy these anytime during the vehicles 3 year regular warranty though maybe not at same cost?

I see one vote for mudflaps, any others? I won't be doing any serious off roading or anything.

Also I still am waiting on my affiliate code but I saw my dealership has a 2014 on the lot that fits my requirements perfectly even built in August and another one of the way but when I asked my salesman he say's none are on the lot and all the ones coming in have the advanced tech package but maybe they can locate one for me. Now maybe both vehicles are custom orders and already spoken for but I am perplexed to say the least. I may just go to another dealer that say's they can order one and see what kind of deal can be worked out even if I do have to wait.
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  #48  
Old 08-28-2013, 10:17 AM
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Re: Thinking about 2014 GC - help needed

So I have narrowed it down to a base Overland or well optioned Limited. Things I am still debating other than that -

Stay local and get affiliate pricing or go looking for better than affliate deals even if I have to drive a couple hours?

20-18" wheels - I don't off road but want something that rides well all season and is good in dry/wet/snow. Are the 20s decent for that and avoiding getting the rims dented if a curb has irregularities one doesn't see when parking?

Mud flaps - I have read pros/cons of these but if they really do help keep the vehicle clean/protected it's a must. What are your experiences?

Floor liners - I want something better then the stock carpet anyone have the mopar all weather mats and pics?
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