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  #25  
Old 01-22-2011, 07:24 PM
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Re: Tiny little tear on my saddle

A scuff or scratch in the leather seat of a Jeep is to be expected. It is nothing to fix or worry over. Seats get pen marks, food spills and jean scuffs. To go to the dealer and say my seat has a pen scuff so replace the leather is suspect. Clean the seat and move on, enjoy the new Jeep.
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  #26  
Old 01-22-2011, 08:56 PM
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Re: Tiny little tear on my saddle

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Originally Posted by henry22 View Post
A scuff or scratch in the leather seat of a Jeep is to be expected. It is nothing to fix or worry over. Seats get pen marks, food spills and jean scuffs. To go to the dealer and say my seat has a pen scuff so replace the leather is suspect. Clean the seat and move on, enjoy the new Jeep.
+1 What he said!
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  #27  
Old 01-22-2011, 09:36 PM
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Re: Tiny little tear on my saddle

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Originally Posted by bozer View Post
How can I get the pen mark off so it looks like a pen had nothing to do with this, then attempt to have warranty fix it.
I'd like to tell you what you want to hear, but why in the world should Chrysler cover this as a warranty issue? Besides, they're going to be able to tell from a mile away what really happened.

mjw930 has the right idea regarding both cleaning method and attitude about this minor flaw. I have used the rubbing alcohol method before when my son accidentally smeared ink on the center console of my '04 WJ. Came up pretty well and my son was more relieved than I was.

And your karma will be unblemished if you just accept that it happened, do your best to clean it up, and move on. But you already knew that.
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  #28  
Old 01-22-2011, 09:40 PM
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Re: Tiny little tear on my saddle

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Originally Posted by mjw930 View Post
Seriously! Replacing the cover for that little scrape? And I thought I as anal

It's not a tear, it's a surface scrape. Trust me, you will have a lot more of surface scrapes on the seats over time, this one will be impossible to find in 6 months. Just get the ink out and you're good to go.
+1 and LOL!
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  #29  
Old 01-22-2011, 09:41 PM
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Re: Tiny little tear on my saddle

Magic eraser will take care of that and not harm the seat at all. I use them all the time to get dirt off the light colored leather. Just rub lightly and it'll be gone.
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  #30  
Old 01-22-2011, 09:46 PM
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Re: Tiny little tear on my saddle

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Originally Posted by jeep2011 View Post
Magic eraser will take care of that and not harm the seat at all. I use them all the time to get dirt off the light colored leather. Just rub lightly and it'll be gone.
Yes! You just reminded me that this is what I used on my WJ ink spill. Just be sure to use short and controlled swipes from the end of the mark toward the middle (from both directions) as the mark begins to come up. You definitely don't want to be wiping and spreading the ink by going perpendicular to the streak.

One caveat: it seemed to me like rubbing really vigorously with a Magic Eraser will potentially put a dull buff mark on the leather, but that will even out in short order.
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  #31  
Old 01-23-2011, 08:18 AM
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Re: Tiny little tear on my saddle

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Originally Posted by bozer View Post
So here's the pictures. Last night I didn't notice, it looks like a pen has done this damage. The garage where I park my car during work... one of the guys who parked it must of had a pen in his back pocket. I'm so pissed off about this. How can I get the pen mark off so it looks like a pen had nothing to do with this, then attempt to have warranty fix it. Its very minor but my Jeep is 2 weeks old and shouldn't have this mark. UGH



The fact you want to pass something off as warranty work when it clearly had nothing to do with the car company is sickening to me. You need to pay for this or if you can prove it...make the garage company pay for it.
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Old 01-23-2011, 08:48 AM
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Re: Tiny little tear on my saddle

The garage should own up to their mistake. But don't give up on the dealer either.Some dealers are very good. I would ask the dealer's advice on how to fix it. Tell them exactly what happened and who knows, they may come through with a good will solution for you. After all you're one of their best customers right now! Just don't try to put the blame on Jeep for this one, the dealer won't be fooled.

BTW...what kind of moron carries a pen in their back pocket!!?
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Old 01-23-2011, 09:12 AM
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Re: Tiny little tear on my saddle

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Originally Posted by Archer9 View Post
BTW...what kind of moron carries a pen in their back pocket!!?

You would be surprised. I can see how this could easily happen, as the parking guys in NYC are extremely busy in the morning. They are frequently writing up tickets (with pens) and trying to park as many cars as they possibly can. All it takes is some parking attendant who is careless.

I used to park my vehicle in a parking garage and some of the carelessness I saw drove me crazy. Door dings, them bumping cars, not knowing how to shift manuals, scratching cars, etc. For 2 years I watched this and used to see people complaining about these things. My biggest piece of advice is to check your car before you leave a parking garage every single time to ensure that there is no damage, and if there is tell a manager immediately because when you drive off the garage cannot be held responsible for any damage. So to go back now and say to the parking garage you pen-marked my saddle seats... they will only deny it and say it could have happened after you drove off.

I say this to everyone, if you want to keep your car nice do NOT valet park in a garage, at least not on a consistent basis. Either park in a self park garage or get a "floor space" parking space where you can park your own car in a valet parking garage. Though, I think this rule applies to valet parking anywhere, whether it be at the office, the mall or the restaurants. The sad thing is that big tips do not always prevent them from not giving a damn about your car. I've witnessed people give $20 to keep cars close by and the parking garage buries it with all the other cars.
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  #34  
Old 01-23-2011, 10:24 AM
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Re: Tiny little tear on my saddle

If this is the worst thing that happens to this Jeep in NY then Bozer will be a lucky man!
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Old 01-23-2011, 10:39 AM
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Re: Tiny little tear on my saddle

If it were me I would be honest with them. Just go to the dealer tell them what you think happened.
They probably have something/method that will clean it up, I'm sure this happens with the shop guys all the time.
They may do it for free you did just buy a 40,000 jeep from them, if they want repeat business they should.
If they do charge, it will not be much and you will never buy another new vehicle form them again.
If they know how to run a business they will take care of you.
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  #36  
Old 01-23-2011, 02:10 PM
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Re: Tiny little tear on my saddle

Quote:
Originally Posted by Navy1 View Post
The fact you want to pass something off as warranty work when it clearly had nothing to do with the car company is sickening to me. You need to pay for this or if you can prove it...make the garage company pay for it.
When I originally made the thread I didnt see the pen mark
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