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Old 11-21-2011, 06:56 PM
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TSB's & 9055 Champion Plugs installation

Took the WK2 in for the spark plug installation this morning at Charlies JEEP (Motor Mall, Augusta, ME). They checked on the TSB's and 6 were applied to mine. I learned Chrysler doesn't warranty TSB's if the customer requests them. So, make sure you specify the issues which should prompt the service writer to have the tech look for updates. That said, Chrysler only pays for one TSB per visit. Performance now is stronger than before. We'll see what happens to MPG.
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Old 11-21-2011, 08:51 PM
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Re: TSB's & 9055 Champion Plugs installation

Why did you have the plugs replaced? My hemi is now getting poor mpg and feels sluggish. Im thinking it's the plugs?
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Old 11-21-2011, 08:56 PM
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Re: TSB's & 9055 Champion Plugs installation

Wanted to try out the new 9055's. Longer change interval with them. The color on on the OE NGK's were much darker than I expected. Looked like they were exposed to the old MTBE additive.
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Old 11-21-2011, 10:30 PM
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Re: TSB's & 9055 Champion Plugs installation

Quote:
Originally Posted by nek121328 View Post
Took the WK2 in for the spark plug installation this morning at Charlies JEEP (Motor Mall, Augusta, ME). They checked on the TSB's and 6 were applied to mine. I learned Chrysler doesn't warranty TSB's if the customer requests them. So, make sure you specify the issues which should prompt the service writer to have the tech look for updates. That said, Chrysler only pays for one TSB per visit. Performance now is stronger than before. We'll see what happens to MPG.
Sorry to say this is NOT true. I know you're just reporting what you were told but I just got my Jeep back for a few TSBs and an oil change I had done. I had them check 4 TSBs that applied to my Jeep by the build dates. I requested the 4 TSBs and had printed out the TSBs off the WK2jeeps site. They performed them and ordered the parts and I didn't pay a thing. Your dealership is feeding you a bunch of garbage if they are telling you that you can only have 1 TSB done per visit and that if you request them, they're not covered. I've had multiple ones done on my 2009 Dodge Ram at the same time and never had to an issue or had to pay for anything. They are warranty items and listed as such on my invoice. Time for you to find a new dealer who won't pull that stuff on you.
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Old 11-21-2011, 11:09 PM
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Re: TSB's & 9055 Champion Plugs installation

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Originally Posted by HEMInator View Post
Sorry to say this is NOT true. I know you're just reporting what you were told but I just got my Jeep back for a few TSBs and an oil change I had done. I had them check 4 TSBs that applied to my Jeep by the build dates. I requested the 4 TSBs and had printed out the TSBs off the WK2jeeps site. They performed them and ordered the parts and I didn't pay a thing. Your dealership is feeding you a bunch of garbage if they are telling you that you can only have 1 TSB done per visit and that if you request them, they're not covered. I've had multiple ones done on my 2009 Dodge Ram at the same time and never had to an issue or had to pay for anything. They are warranty items and listed as such on my invoice. Time for you to find a new dealer who won't pull that stuff on you.
I agree. I get multiple TSBs done all the time.
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Old 11-22-2011, 09:44 AM
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Re: TSB's & 9055 Champion Plugs installation

They did cover me, but it sounds like their Chrysler rep is the issue.
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Old 11-22-2011, 10:15 AM
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Re: TSB's & 9055 Champion Plugs installation

I am curious why won't Jeep fix all the TSB at once? Doesn't make sense?
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Old 11-22-2011, 05:05 PM
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Re: TSB's & 9055 Champion Plugs installation

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Originally Posted by armoredsaint View Post
I am curious why won't Jeep fix all the TSB at once? Doesn't make sense?
They will. For whatever reason, his dealership or their Chrysler rep was being difficult. You should identify any and all TSBs that apply, print out the TSBs from the wk2jeeps website and ask your service advisor to perform them all if they apply.
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Old 11-22-2011, 05:36 PM
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Re: TSB's & 9055 Champion Plugs installation

Has to be the Chrysler rep as the guys at the dealership are excellent.
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