Go Back   Jeep Garage - Jeep Forum > Jeep Platform Discussion > Grand Cherokee - WK2 -

Join Jeep Garage Today
Reply
 
Thread Tools Display Modes
 
  #1  
Old 05-08-2014, 10:49 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Apr 2014
Location: Rochester, NY
Posts: 115
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 516
redddog has a reputation beyond reputeredddog has a reputation beyond reputeredddog has a reputation beyond reputeredddog has a reputation beyond reputeredddog has a reputation beyond reputeredddog has a reputation beyond reputeredddog has a reputation beyond repute
TSBs on a new vehicle. How do you know you got 'em?

Hey guys. Just wondering if there is a way to look up (in the software or something) whether or not you are all up to date. I know that service and sales departments don't necessarily have the best communication sometimes.
__________________

__________________
Reply With Quote
  #2  
Old 05-08-2014, 11:31 AM
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Mar 2014
Posts: 178
Thanks: 0
Thanked 5 Times in 5 Posts
Rep Power: 1230
chwoner has a reputation beyond reputechwoner has a reputation beyond reputechwoner has a reputation beyond reputechwoner has a reputation beyond reputechwoner has a reputation beyond reputechwoner has a reputation beyond reputechwoner has a reputation beyond reputechwoner has a reputation beyond reputechwoner has a reputation beyond reputechwoner has a reputation beyond reputechwoner has a reputation beyond repute
Re: TSBs on a new vehicle. How do you know you got 'em?

You mean recalls?

TSBs are only for occurring problems.
__________________

__________________
Reply With Quote
  #3  
Old 05-08-2014, 11:34 AM
macfan's Avatar
Member
My Jeep: 2014 3.2L KL
 
Join Date: Oct 2013
Location: Fenton, Michigan USA
Posts: 481
Thanks: 106
Thanked 70 Times in 59 Posts
Rep Power: 5037
macfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond reputemacfan has a reputation beyond repute
Re: TSBs on a new vehicle. How do you know you got 'em?

Quote:
Originally Posted by chwoner View Post
You mean recalls?

TSBs are only for occurring problems.
FINALLY, someone who gets it. TSBs are not meant to be performed on all vehicles. Only on those vehicles that are displaying those particular symptoms. Remember: "If its not broken, don't fix it."
__________________
Reply With Quote
The Following User Says Thank You to macfan For This Useful Post:
  #4  
Old 05-09-2014, 07:18 AM
1stJeepGC's Avatar
Premium Member
My Jeep: 2011 3.6L WK2
 
Join Date: Jul 2011
Location: NYC Area
Posts: 730
Thanks: 66
Thanked 56 Times in 51 Posts
Rep Power: 4883
1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute1stJeepGC has a reputation beyond repute
Re: TSBs on a new vehicle. How do you know you got 'em?

Greetings,

I would contact the service department to see if they had updated those TSB that are labeled RRT (rapid response transmittal) only before you picked up the JGC. If it does not effect you, you are good to go.


Best for now.
__________________
Laredo X, Trail Rated, QTii, Sele-Terrian, Quadra Lift, Off-Road Adventure Package ii, Nokian Rotiva AT, Tow, AFE CAI, Custom Sound System ( HAT speakers, JLAudio , Pioneer , JBL MS-8 & RF 3.sixty.3 see the writeup for more details http://www.jeepgarage.org/f155/2011-...ver-79121.html )
Reply With Quote
  #5  
Old 05-09-2014, 07:42 AM
GCLimited's Avatar
Member
My Jeep: 2014 3.6L WK2
 
Join Date: Apr 2013
Location: Mass
Posts: 962
Thanks: 3
Thanked 48 Times in 36 Posts
Rep Power: 3609
GCLimited has a reputation beyond reputeGCLimited has a reputation beyond reputeGCLimited has a reputation beyond reputeGCLimited has a reputation beyond reputeGCLimited has a reputation beyond reputeGCLimited has a reputation beyond reputeGCLimited has a reputation beyond reputeGCLimited has a reputation beyond reputeGCLimited has a reputation beyond reputeGCLimited has a reputation beyond reputeGCLimited has a reputation beyond repute
Garage
Re: TSBs on a new vehicle. How do you know you got 'em?

When it comes to TSBs, unfortunately you can't always rely on the Jeep dealership if your vehicle qualifies for a TSB or not.

There were a number of issues I had with my early build 2014 Limited, and even though my vehicle clearly exhibited the issues, before even looking at the vehicle themselves, the two Jeep dealerships I took my GC to at first would just ask me for the VIN number, then would say "Sorry, there's no TSBs on your vehicle right now".

I ended up calling Chrysler Customer Care, submitting a claim number, then I had them recomend a dealership that would do the TSB work. Sadly I've read others had to do the same as well.
__________________
I Like My Jeep Again!
Reply With Quote
  #6  
Old 05-09-2014, 07:58 AM
Willx's Avatar
Moderator - MOTS jr.


My Jeep: 2014 3.0L WK2
 
Join Date: May 2013
Posts: 4,884
Thanks: 529
Thanked 859 Times in 469 Posts
Rep Power: 1927123
Willx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond reputeWillx has a reputation beyond repute
Garage
Re: TSBs on a new vehicle. How do you know you got 'em?

Firstly before reading further, I 100% agree with those members "If it ain't broke don't fix it" so just because there is a TSB, it doesn't need to be done unless you have the concern described.

Also, one thing I have learned about module updates is that they can affect other functionality that you don't know about. For example the Remote start TSB actually seems to cause the "Hot Cabin" issue if you didn't already have that issue... This also relates to getting the problem fixed. If you do have a concern that is directly related to the TSB and you know this. It is sometimes better to include some (not exactly) of the wording of the customer described complaint. Especially if it is a diesel, the dealer may not have come across your issue as of yet, and this makes it easier to find.

Now all of that said, if you want to keep completely up to date, WK2Jeeps.com has an excellent cross reference chart showing which TSBs apply to which years and model/engine notes. I know some very efficient dealers who use this as a reference for their TSBs before even logging into Chrysler.

Jeep Grand Cherokee WK2 - 2011-2016 Grand Cherokee Service Bulletins and Recalls

I read the above chart at least once per week and I have access to the info directly... I find the entire site a "wow, I didn't know that" place.



General link for the site above (and at the bottom of every thread on PC/MAC on the Forums)
__________________

__________________
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
FINALLY Got My TSBs Done On My 2014 GC! GCLimited Trouble Shooting/Problems/Service 11 01-16-2014 01:21 PM
How does Jeep handle TSBs for new builds? Skijackz Trouble Shooting/Problems/Service 2 10-09-2013 05:31 PM
New TSBs 12167jeep Trouble Shooting/Problems/Service 1 11-11-2011 08:04 PM
List of TSBs gonzanc Trouble Shooting/Problems/Service 3 03-29-2011 09:25 AM
Technical Service Bulletin's (TSBs) Angel Trouble Shooting/Problems/Service 3 01-22-2011 02:34 PM

Powered by vBadvanced CMPS v3.2.3

All times are GMT -5. The time now is 04:43 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright 2012 - JeepGarage.Org
The Jeep Grand Cherokee Owners Community

JeepGarage.org is in no way associated with or endorsed by Chrysler Group LLC.