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  #25  
Old 04-27-2013, 05:46 PM
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Re: Ugh, just noticed hatch misalignment?

So I just realized that I have the same problem with misaligned hatch. Mine isn't as bad as others but still. Gap on passenger side is quite small but it doesn't touch the bumper and I can slide piece of paper.

Not really bothered by esthetics of it but wondering in winter if snow/ice will get there will I have issue closing the hatch. Also what if it gets worse (maybe it will get better actually).

Really don't want body shop messing around with my car. Nothing good usually comes out of it.
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  #26  
Old 04-28-2013, 10:11 AM
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Re: Ugh, just noticed hatch misalignment?

There's no QC issues. There are tolerances that the corporation allows for. I happen to know who has the job to check the tailgate for alignment.... this is most certainly a pass. This is nothing compared to the 2014 pilots... and we won't even get started with the TERRIBLE 2011 pilots. You look at one of those and the only thing you can say is "Why???"

... not our fault.
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  #27  
Old 04-28-2013, 10:35 AM
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Re: Ugh, just noticed hatch misalignment?

Low tolerances have haunted Chrysler for decades. They have always been known as innovators, yet never really associated with high quality. Maybe it's time to shift that a little.

Just sayin'




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  #28  
Old 04-28-2013, 06:59 PM
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What you say is unfortunate.

Quote:
Originally Posted by Marlon_JB2 View Post
There's no QC issues. There are tolerances that the corporation allows for. I happen to know who has the job to check the tailgate for alignment.... this is most certainly a pass. This is nothing compared to the 2014 pilots... and we won't even get started with the TERRIBLE 2011 pilots. You look at one of those and the only thing you can say is "Why???"

... not our fault.
This is quite unfortunate. I've had BMWs for the last 16+ years and my spouse a Toyota Sienna. We are used to a certain level of quality and fit/finish. The last Jeeps we had were 1999 and 2002 Grand Cherokee Limiteds. Not bad, but I remember the R rear pass door on the '99 didn't quite fit. The top "stuck out", something we noticed at delivery. I watched a tech basically bend it with muscle force! We stood there with our jaws hanging open. Before that she had Acuras, all of which were far better screwed together.

It is a shame Jeep allows for such. If it wants to compete globally it MUST be a leader in quality. When I see something so obviously bad on the outside I cannot help but wonder what is equally or more off on the inside--where one can't see.
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  #29  
Old 04-28-2013, 07:07 PM
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Re: Ugh, just noticed hatch misalignment?

Quote:
Originally Posted by bill_de View Post
Low tolerances have haunted Chrysler for decades. They have always been known as innovators, yet never really associated with high quality. Maybe it's time to shift that a little.

Just sayin'




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  #30  
Old 04-28-2013, 07:11 PM
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This is got to be hit or miss on the tailgates. I know quite a few that have said theirs is fine as well as mine. The only thing is the right tail light is a little close. Otherwise it is perfectly fine. The robots are programmed to do it within tolerance as Marlon has stated. Remember that these people see so many vehicles a day that some are going to slip through. They only have a very very short time with these and can be overseen. Yes I would love a problem free car as so would others but we have to remember, they are mass producing these things are going to have an issue here or there. GM, Ford, Toyota, and Etc all have their problems.

To get one almost flawless is a victory in my book.
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  #31  
Old 04-29-2013, 11:44 PM
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Re: What you say is unfortunate.

Quote:
Originally Posted by JWS360 View Post
my spouse a Toyota Sienna. We are used to a certain level of quality and fit/finish.
really bad choice of examples in a thread about hatches or doors...

Toyota Sienna where driver doors come apart inside and make funny noises until they fall off their hinges? Fix is to reweld if it came apart on the panel side ($1000+) or replace the door ($2500+) if on the skin side. (we got a free door replacement as we were just out of warranty)

Toyota Sienna where the power sliding doors literally pull their motors and pulleys out of alignment until the door cannot work and require rerigging the entire door assembly ($1500 plus parts). (brother got free repair in warranty, we didn't being 13 months past)

Toyota Sienna where the door latches are bolted in with flathead bolts nestled into nice divots pressed into the sheet metal, but with no washer or other strain relief those nice divots punch right thru and out of the metal door leaving a 5/8in hole. "It happens, we just replace it with a hex head and a couple of washers, it doesn't align very easily but otherwise you have to replace/weld the door/frame." (free repair if you are going to the dealer anyway, but home depot and ace hardware have metric bolts and plenty of washers)

Between me, my brother, wife's parents, wife's 5 siblings, there has been at least 20 family toyotas in the past 20 years. All four siennas since 2004 have been FULL of body panel/door problems and so have the latest two camrys. 2010 Tundra seems OK tho, and so does my old Ford.


A 1/8in to 3/16in (guessing) height difference you had to look to find, between lights on a fixed panel and a door? See if the latch can adjust (either half). Otherwise I'd ignore it. Let the dealer "try to fix" it? Not likely... "Too low? We'll just wedge this car lift under the edge of it like so and hit this button..."
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  #32  
Old 03-06-2014, 01:00 PM
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Re: Ugh, just noticed hatch misalignment?

Resurrecting an old thread... I was looking at the plastic step pad on my WK2 and just noticed some white stuff that I couldn't rub off easily, after a closer inspection I found out that my liftgate's bottom paint is rubbing off on the plastic.

I hate leaving the GC at the dealer for days... grrr.
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  #33  
Old 03-06-2014, 02:35 PM
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Re: Ugh, just noticed hatch misalignment?

Quote:
Originally Posted by bill_de View Post
Low tolerances have haunted Chrysler for decades. They have always been known as innovators, yet never really associated with high quality. Maybe it's time to shift that a little.

Just sayin'


---
I will agree with that wholeheartedly. I grew up with AMCs, as my Dad worked there in Milwaukee and Kenosha, WI. He always had an eye for panel fit as that was part of his job and passed that on to me. (Note that I am definitely NOT saying AMC was a paragon of precision automotive manufacturing by any means...) I have had primarily VWs and Audis for the last 25 years. Body fit and finish, even on inexpensive models was always spot on. My current A6 is pretty much dead on perfect in terms of panel fit.

I will say that if Jeep wants to be compared to the Europeans in terms of actual and perceived quality they MUST get a better handle on body fit issues. Yes, all manufacturers have tolerances, and they do add up, but some are obviously built to tighter standards than others. Why is it that a sub $20k VW built in Mexico has perfect panel fit, yet my $52k Grand Cherokee is off in a few places? Priorities I guess.

I have read that Jeep wants to position the Grand Wagoneer up against the higher priced luxury SUVs. Those buyers are used to better fit and finish. On our new Grand Cherokee, panel fit is OK, but definitely could be better, especially in terms of door fit. If it were an Audi, I would suspect that it had sustained body damage. As it is a Jeep, I know that is just the way it is. I didn't pay Audi money for it, so I can't expect the same build quality. Now if I had paid $70k+ for it, like it sounds like they are going to be asking for the Grand Wagoneers, it had better have been damn near perfect, as the competitors are.

YMMV.
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  #34  
Old 03-06-2014, 03:46 PM
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Re: Ugh, just noticed hatch misalignment?

I think it's nit picking. Took you this long to even notice. Do ya think anyone else would.

If the topic wasn't so beaten on (rightfully) here, you probably would not have noticed.
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  #35  
Old 03-06-2014, 06:55 PM
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Re: Ugh, just noticed hatch misalignment?

Quote:
Originally Posted by dslide View Post
Probably forget about it unless it creates a problem. The one complaint I have about my '12 WK2 is that I hear an occassional "pop" or cracking type sound from the liftgate area. No idea how else to describe it. Don't know what it is or where exactly it comes from, but my lift gate also appears a bit misaligned. Doesn't look as bad as yours, but the gaps on the left are a little bigger than the gaps on the right side, especially where the glass is. I showed it to the service manager when I was in for an oil change, but of course it didn't make the sound the entire time I was there. You're likely the only person that will ever notice it... but because you do it may bug the shit out of you.
Funny that you mentioned the noise from the tailgate you experice, dslide, as mine has been making some popping and cracking noise as well. It also bothers me and doesn't seem normal, but not worth complaining to the dealer about. I've been trying to figure out how to remedy it on my own, at first thinking it was the spare tire kit clanking around, but that wasn't the problem. Guess I'll have to turn the music up even louder, as a solution.

Quote:
Originally Posted by mswlogo View Post
I think it's nit picking. Took you this long to even notice. Do ya think anyone else would.

If the topic wasn't so beaten on (rightfully) here, you probably would not have noticed.
Nit picking it may be, but is he at fault for questioning why his Jeep isn't aligned the way it's supposed to be? Definitely not.

And to say this is "beating" on the topic is also a bit much. He also only had the new ride for 15 days, so not really a long time that he was unaware of it.

I completely agree with others here that have stated a level of quality is to be expected at this price and based on their company overview. Finding a fault and calling it out is the least the person could do. At least he wasn't gung-ho on taking it straight to a warranty claim.
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  #36  
Old 03-06-2014, 07:36 PM
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Re: Ugh, just noticed hatch misalignment?

Figured I'd go check out the rear hatch and tail light alignment on mine and guess what? It's misaligned too!
Photo is also of the driver's side. Passenger side looks much more aligned, just like the OP.


...



Chalk another one up for the QC crew letting it slide.
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