Originally Posted by dowdy85
I have had my '11 GC HEMI 4x4 in for service 3+ times in an attempt to fix the shudder issue. The dealership in Roanoke is not very helpful. I have called Chrysler customer service with a complete loop back to the dealership saying there is nothing wrong and my complaint being closed. I am considering filing a lemon law complaint on this vehicle. Is anyone else as frustrated with the shudder/torque converter issues as I am? Thoughts?
In most states, the lemon law can't be invoked unless the problem(s) makes the vehicle inoperable. Engine keeps falling out to the pavement? Lemon law. It shudders? Well, then the vehicle is still capable of getting you where you need to go, so a lemon law probably won't apply.