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  #13  
Old 11-26-2010, 01:26 PM
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Re: Who got loaners from their dealer?

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Originally Posted by jeep2011 View Post
They have that service priced into the cars. You pay for it trust me, one way or another.....Ever wonder why the service A (just an oil change is $225) It is a very nice service though....it's the one thing I really miss from not having my MB anymore.
You do have a point BUT if I pay 50K for an overland vs paying 50K for a MB or Lexus, why do I get offered the services from MB/Lexus but not Jeep if I am paying the same if not more for the Jeep?
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  #14  
Old 11-26-2010, 01:41 PM
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Re: Who got loaners from their dealer?

Because you pay $225 at MB/Lexus for an oil change and $19.95 at jeep....LOL
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  #15  
Old 11-27-2010, 06:36 AM
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Re: Who got loaners from their dealer?

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Originally Posted by Scottina06 View Post
Because you pay $225 at MB/Lexus for an oil change and $19.95 at jeep....LOL
Actually my last oil change at jeep was about $75 (the one they overfilled LOL) and at MB was $112 (09 CLS63 AMG). There is still a difference yes but not horrifying.
My reply was simply because he said it's "priced" into the cars, but oil changes, wear and tear items (brakes, wipers, etc) are not "priced" into the vehicle.
Anyhow, regardless of who wins the customer care war I bought the car for specific reasons, off-road capabilities being the most important and so far this car has held up to my expectations. I'm still a happy customer, just not a fan of the customer care due to past problems also which I didn't experience with MB/Lexus.
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Old 11-27-2010, 10:50 AM
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Re: Who got loaners from their dealer?

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Originally Posted by overlander View Post
Actually my last oil change at jeep was about $75 (the one they overfilled LOL) and at MB was $112 (09 CLS63 AMG). There is still a difference yes but not horrifying.
How was your service A $112?? My CLK 55 was $255 two years ago every 10K miles.
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  #17  
Old 11-27-2010, 10:20 PM
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Re: Who got loaners from their dealer?

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How was your service A $112?? My CLK 55 was $255 two years ago every 10K miles.
I think it was a service C but I got a discount because I'm friends with the service manager he's the only one I deal with there. They tried charging me $15 for the batteries in my key fob once though LOL. I only go there for oil change nothing major yet (only 30000km on the car), same with Jeep dealer, only oil change.
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