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WK 2 is a little scary with all the problems especially SRT

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4K views 29 replies 15 participants last post by  ssgunner 
#1 ·
Hi there, I have had about 8 Jeeps and more from Chrysler. Currently have an LJ, an Aspen and a Crew Cab 1500 4th Gen. I was looking at a used '12 and '13 SRT8 Grand, love the looks. However was researching on the SRT8 forum and boy there are some issues, mainly build issues although trannies and even motors blown at 30K are listed. Now on the general forum here and I see much the same. Its really unfortunate. I am a Chrysler guy.
My 08 Aspen has been trouble free as has my 09 Ram; I do need to replace a wheel bearing on the Ram at 66K.
My 04 Grand Overland V8 did have the blend doors go bad, but other than that all the doo- dads and interior pieces held up well. I traded it with 96K for the Ram.

I was really considering the SRT or back off and get a '13 overland but these issues listed just do not inspire confidence at all, some of which are pretty darn serious. Looks like Chrysler has taken a few steps backward.
I have no car payments today and cant see jumping in to make payments and the headaches. Really unfortunate to see and sad. Now I know, these are just a fraction of the vehicles produced, etc etc but really its not a good sign.

Signed, Disappointed.
 
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#2 ·
Sorry for your disappointment. :( I've had my '14 Overland for over a year now with no problems, but it looks like you've talked yourself out of a GC. That's a decision only you can make for yourself.
 
#7 ·
Tranny issues with the SRT? Zero tranny issues with my V8 2011 and 2014 GC Summits. Solid vehicles all around.
 
#8 · (Edited)
Guys, Jeeps do have more problems. We see it come up on initial build quality surveys and extended reliability surveys. Worse, is Jeep dealer experiences. If I spent $50k+ on a Mercedes I would get a loaner if it crapped out, but with Jeep I'll get a "hey bub, bad luck. Deal with a car rental company for an economy car." If this wasn't the case I wouldn't be looking for alternatives, but sadly, I am. And this is my 3rd Jeep. This is also the first one I've needed towed to a dealership under the original warranty.
 
#9 ·
I've had some problems with my early build 14, but I wouldn't say it's a bad vehicle. I expected to have issues and the warranty covers these problems. What is an issue is the dealership experience. Chrysler seriously needs to work out the problems these dealers cause and how they tarnish the brand if they really want to compete and move up in the market. I would most definitely buy another Jeep and really enjoy my vehicle, but every time I have to interact with the dealer, it seems they don't give a damn about your problems or try take quality in the work they do which sours the brand image.
 
#10 · (Edited)
I would agree with this. Even at the upper trims, the JGC is a fantastic value and a great vehicle. In fact, the current vehicle I'm looking at (the Mercedes ML400) has some disadvantages. And the crappier the weather/conditions, the more I appreciate the car. And despite my fury with Jeep, I love the concept of a lifetime Maxcare warranty and by the time I purchase a new vehicle, the next generation will be out. All of that means that I'm not ruling out yet another JGC either. But like you said, the dealer experience is so bad that it sours me on the notion of another Jeep. It isn't actually the reliability issues per se. If when I had issues I showed up, simply gotten a loaner, and got the car returned several days later with problems fixed then I would be happy. It doesn't even have to be a particularly amazing loaner. They could get a mid-range option like the Cherokee and people will be thrilled. No one is saying they have to have a fleet of JGC Summits or SRTs on standby.
 
#16 ·
As has been stated before:

(1) Jeep needs to continue to tightened up on build quality as they have winning products. I have been very satisfied with all seven of my Jeeps throughout the years but recognize that there have been issues with others esp. early build 2014's which were launched perhaps a bit too soon.

(2) Jeep needs to very seriously get their dealership network shaped up. It is the weak link no doubt about it. The key is to find a good servicing dealership and stick to them...if you encountered a bad one, don't go back to that one if possible.

I would not hesitate in the slightest to buy a Jeep.
 
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#22 · (Edited)
Why are Jeep dealerships so cheap on the loaners?

:confused:

I've never had an issue getting a loaner for any other brand car I've owned.

:slapfight:

Oh since I'm posting in Jeep issue thread...

My transmission is still downshifting hard into 1st gear coming to a complete stop from a crawl...as if it's hanging in 2nd gear too long.

Take that Dave!
 
#24 ·
I believe there is a requirement that the rental/loaner cars be FCA cars in order to be reimbursed. This is consistent with what the dealer told me and what Enterprise told me the last two times I got loaners (totaling more than three weeks I might add). I got a 300C with the Hemi the first time and a loaded Durango the second time.

When I've needed a loaner from my local Chevy dealer, they and the Hertz counter said they have to put me in a GM car - otherwise no reimbursement. I've had the pleasure of driving several Aveos and Sonics as a result.
 
#28 ·
Damn, they took care of you. My recent rentals for warranty service was a basic Dodge Avenger which had absolutely no power and was a nightmare to drive and the second time they upgraded me to a V6 Challenger. The looks and sound were great, but I still missed my V8 Hemi so much during those rental periods.
 
#25 ·
Yeah - having loaners would be nicer in my opinion too. Two times in the last 4 years I had gotten a rental (2011 bottom seat cover replacement (cosmetic issue) and 2014 front half axle shaft replacement (safety issue))...I think I had a loaner two times for my early 1990's GC. It isn't likeI'm having to get a rental very often so not a huge deal, but still would be nice for them have loaners on hand from a customer point of view. 20 years of Jeeps and only needed a loaner/rental 4 times....my service dealership is only two miles away now and gladly drops off and picks back up which is nice.
 
#29 ·
I've not needed a loaner since buying a 2011 WK2 in Oct 2010. My dealer has shitty coffee and commercial grade neutral colored carpet, but the oil changes are fast.

The only towing necessary is when I've rescued those who have skated off the road in a snowstorm, or when hauling a boat or camper to any number of National Parks or Reservoirs in the Rocky Mountain West.

Seriously, not kidding.
 
#30 ·
Id still go with the 13 SRT. Like others have said there is warranty. Thought of doing that but preferred the 14. Its been 2 month since i got her. She purrs mighty fine!!!
 
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