Uh-oh! I saw this , too. There was another instance of this back in 2011 when I fist got my Overland. I'll have to try and dig up the story. I think something might be up here!
That's crazy! But I think that jeep owner is complaining way too much about getting a brand new jeep for free??? I could see if it was a brand new jeep, but it had 24k miles on it. I think the chrysler offer of $1600.00 cash to get her a brand new jeep is more than fair and a great deal. Greedy selfish woman!!!
People think they are entitled to a lot of things. Man, if I was given the offer to start over on a brand new same model level Jeep for only $1600.... pft.. I'd be all over that.
Right, if I could of paid an extra $1600.00 up front on my 2014 so that when I hit 26k miles I could trade it in for a brand new jeep, that'd be a no brainer, sign me up!
That woman expects way to much and needs to appreciate all they are trying to do for her instead of filing compalints to the department of transportation. It's not like they are ignoring her completely. They've already negotiated twice to help satisfy her and she continues to push her greedy-ness.
I hope she snoozes and loses on that deal and gets nothing!
I see 2 sides of this. Likely Jeep could have taken the vehicle and done a more serous review of the actual cause unless of course the customer prevented that from happening as she does own it. These type of problems do happen from time to time and if it is not faulty workmanship or there is isn't an actual issue with a product there will of course be no recall.
If Jeep thoroughly has inspected this vehicle or does and this is dicovered to be a one off nothing else will happen. The offer they gave her is good but yes Milous is complete correct, this will unsell many Jeeps.
Had a client of a client start a Cadillac SRX in a parking lot at Walmart and the air bag went off. GM did the same type of upgrade, little to no cost and the client was happy. Faulty Sensor, but only one not a production problem.
This is still ugly any way you look at it!
Most imporatantly though is that she was not injured.
If she had 24,000 miles on the car, she is entitled to receive the value of a car with 24,000 miles on it. I'm sure that is what her insurance company offered her. That's why she has insurance.
This is just another case of somebody wanting to benefit from something that happened, rather than be put back where she was. If she was hit by another driver and the other driver was at fault, she wouldn't be entitled to a new car from that driver.
And because so many people want more, they support this behavior.
If she had 24,000 miles on the car, she is entitled to receive the value of a car with 24,000 miles on it. I'm sure that is what her insurance company offered her. That's why she has insurance.
Most people in this situation go through their comprehensive insurance and get on with their lives. Then it is up to the insurance company to recover from the at fault party.
She chose to go to Chrysler because she wants a new car, not what she had, a used car.
Isn't it covered under the 36k bumper to bumper warranty? Jeep should repair the damage (meaning 100 percent new interior) OR give her a new Jeep. Done deal. A 2012 car spontaneously catching on fire? Ya, give me a break. Jeep needs to fold on this one. There are probably 2012s or 2013s in inventory somewhere. They don't need to give her a 2014.
First off, I'd like to know why the hell she stayed in the Jeep and watched it burn, my ass would have been out of there. Glad she is ok. I agree with Jackspat on the 12-13 thing. Pity.
Considering it is still under factory warranty she should not have to pay one dime to get it fixed or for a brand new Jeep, it is a manufactures defect. I applaud her for bringing this to the news, it will hurt Chrysler more this way and I bet she will get a new one for free in the end.
I agree with this. What happened to her vehicle is the manufacturers fault. She should probably get more than just a brand new car, and she shouldn't be forced to get a Chrysler brand. They should buy it back at her original cost and pay her for mental anguish. What a horrible horrible thing to happen, FIRE INSIDE the cabin. Awful.
Interesting to see different opinions on this but it all boils down to what you will do if it was your GC that catches on fire. Who will you go after, who will you complain to, what are you going to post on this board.
Just before I started my short drive to work, I glance at the passenger side of the roof liner just in case
This is why the economy is tanking so bad, because no one wants to spend a penny on anything, they expect everything for free. I won't even begin to talk about all the people on welfare I see buying grocery's with their link card, but yet have their nails nicely mancured and hair all freshly salooned up. If they can afford to do that stuff, then they can afford to buy food.
No joke, I saw a woman buying alcohol with a link card once.... and I know it was the expensive kind because it had a security seal on it...... I'm telling you, it took everything inside me not to lose my cool. Our tax dollars well spent right there. :motx:
Sorry to get off subject. It was a spur of the moment vent.
I don't think they will do free replacement. Sets the wrong example, there does need to be some cost and the cost that has been assigned is in line with other settlements like this I have seen.
As for the rest of it. Again, good she is not injured. I respect everyone's opinions but I think she is getting a fair deal. If there is a big problem here not 3 in 500,000 there will be a recall.