Traded 2014 3.6 Limited for a CRD. This one has the Lux II package which includes the ventilated Nappa leather seats (sorry, no Corinthian leather available yet).
So the passenger seat has a somewhat large indention on the inside front cushion. Looked at a half dozen or so other Grand Cherokees with the same leather package and they also have similarly shaped indentions, but only about half as deep as this one. This one has a noticeable void underneath it and even though nobody has been in the seat for more than a few minutes, the leather is already creasing in that space due to no support underneath.
Dealer said yesterday that the Chrysler rep will repair it by sending it to an upholsterer. I just bought this two weeks ago and have concerns about an upholsterer just stuffing some extra pad underneath there. These are heated and vented seats.
Would you bother getting it repaired? Demand a replacement?
It's always gonna be visible so it'll bother me if I don't address it. It never should have left the supplier or assembly line like this. When I pay for something new, I expect it to be new, not repaired. Still waiting on a fix on the GPS in instrument cluster, as well.
But I'm wondering if I'm just being too picky.