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  #25  
Old 11-22-2011, 09:35 PM
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Re: All owners who purchased USED must read!!

In my case, the service information posted is "vanilla/basic" at best. I know this because I asked the dealer for detailed service records since the Carfax indicated that service had been performed. The selling dealer Service Manager informed me that the detailed information would NOT be available to me due to privacy laws in Massachusetts. What a bunch of B.S. After much complaining, they provided the "most recent" info which included cutting out the previous owners name. I explained that I was not interested in who previously owned the vehicle, but wanted a detailed up to dated service history where possible. They refused and I complained to Jeep.com. No satisfactory response from them and still guessing what specifically was done at each scheduled interval. Customer satisfaction, NOT!!!! If anyone has a better resolution, please post and I will persue with follow up results. Thanks in advance.
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  #26  
Old 11-22-2011, 10:00 PM
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Re: All owners who purchased USED must read!!

Mine isnt very thorough,but it lists the dealership, date and mileage brought in, a very brief description, and a repair order #. Here is a copy and paste of an entry:

12-12-2009 Dayton Andrews Inc
Mileage: 58902

Date: 12-12-2009
Location: Clearwater FL
Odometer Reading: 58902
Repair Order Number: 43535
Service Description: wheels & tires,Miscellaneous

I dont know how long it takes to have info put in, but I brought it in for an oil change 2 weeks ago and its not there yet, but it was my first time to this certain dealership since i am out of town for school for the next 4 months.
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  #27  
Old 12-20-2011, 05:48 PM
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Re: All owners who purchased USED must read!!

Mine had 4 entries, 2 of which I am curious about what they mean..

1. 01-29-2008Freedom Dodge-Chry-Jeep63561
Service Details
Date:01-29-2008
Location:Lexington KY
Odometer Reading:63561
Repair Order Number:389194
Service Description:Transmission tune-up

2. 02-28-2008Freedom Dodge-Chry-Jeep63633
Service Details
Date:02-28-2008
Location:Lexington KY
Odometer Reading:63633
Repair Order Number:389704
Service Description: DRB III test,Transmission tune-up

Two transmission "tune-ups" 1 month apart? Anybody know what a DRB III test is? Would you be concerned over this?
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  #28  
Old 12-20-2011, 05:56 PM
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Re: All owners who purchased USED must read!!

A DRB test is when they hook up a computer to it and check it out.
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  #29  
Old 12-20-2011, 06:12 PM
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Re: All owners who purchased USED must read!!

Quote:
Originally Posted by DSMLVR View Post
A DRB test is when they hook up a computer to it and check it out.
Ok, you think they would do that if it wasnt having issues? I am guessing it was having some problems, which is concerning
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  #30  
Old 12-30-2011, 03:10 AM
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Re: All owners who purchased USED must read!!

My maintance is posted but very brief as well. I have no clue what maintance was actually done, same response from dealer as above!
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  #31  
Old 01-03-2012, 07:56 PM
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Re: All owners who purchased USED must read!!

Only as good as dealer input.
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  #32  
Old 01-20-2012, 02:34 PM
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Re: All owners who purchased USED must read!!

I'm glad I work for [a company], which provides me with our unlimited vehicle history reporting product for free . That way, I KNOW what my Jeep has been through. In fact, it's the reason I bought the Jeep in the first place...
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  #33  
Old 05-28-2012, 09:02 PM
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Re: All owners who purchased USED must read!!

Great information. Would not have known if you had not posted. Thanks
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  #34  
Old 09-12-2012, 07:04 PM
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Re: All owners who purchased USED must read!!

Worked for me. THANKS! Never would have known.
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  #35  
Old 10-09-2012, 09:01 PM
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Re: All owners who purchased USED must read!!

thanks for the info
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  #36  
Old 11-06-2012, 11:26 AM
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Re: All owners who purchased USED must read!!

Thanks for the info!
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