Exclamation NEW UPDATE Uconnect RA3/RA4 (03-17-17 release) - Jeep Garage - Jeep Forum

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Old 03-17-2017, 07:43 PM
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Exclamation Exclamation NEW UPDATE Uconnect RA3/RA4 (03-17-17 release)

Like some other Uconnect owners, I was having issues with the unit freezing, becoming unresponsive, and shutting down. Over the last two years, I found the issue happened when a device was plugged into the USB port (iPod, iPhone etc). The issue would only occur occasionally but with ever software version of Uconnect since I bought the Cherokee Trailhawk in June 2015. I always kept the unit updated and when new software came out and the dealer had no answers and even reinstalled the latest software to check if that was the issue (but the issue kept happening).

Finally I got around calling Uconnect today and after a brief hold the rep told me they had an "over the air" update which they will send my car to update the system. The Uconnect service rep told me this update was only released today (03-17-17) and it was to fix the freezing issues I was having with the unit. The update will be downloaded directly to the car and notify the driver on the screen when it is received (up to 7 days).

They did not have any other information, reference number, or service bulletin that associated with the update.

Not sure if this update will be pushed out automatically to all Uconnect owners or only if you call them with the issue.

Anyways, I hope this fixes the issues for all Uconnect owners

Happy Saint Patty's Day!

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Old 03-18-2017, 02:47 AM
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Re: Exclamation NEW UPDATE Uconnect RA3/RA4 (03-17-17 release)

2014-2016 WK RA3/RA4 Radios
Software level 17.11.07

All MY13-16 vehicles sold in the U.S. with the RA3 or RA4 radio can now receive software updates “over-the-air”. Updates to software level 17.11.07 will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio which is connected to the Sprint® 3G network. Customers will see a notification on their radio screen when new software is available for their radio (Fig. 1). The owner will have the option to update the radio or schedule the update for later. There is not an option to decline the update indefinitely. The update must be performed.

· Adds Apple Siri® Eyes Free capability for iPhone® owners.
· Auto Play can now be configured.
· Adds do not disturb text message feature.
· The ability to drag and drop icons into the menu bar.
· Fix for radio locks up/frozen.
· Fix for stuck on black/blank screen.
· Human Machine Interface (HMI) improvements.
· Several navigation improvements.
· Fix for radio loses time.
· Charge Complete notification is not received (RU PHEV only).
· Media devices, Phone pairing and Bluetooth usage improvements.
· Improved tuner performance.
· Enhanced Voice recognition (VR) performance.
· Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).

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