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Old 02-18-2014, 06:39 PM
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TSB and Recall information: 2014 KL Cherokee

Includes all bulletins released through: May 22, 2014


Part 1: Jeep Cherokee KL Technical Service Bulletins

Date ...... Model Yr ...… TSB # …............................ Description......................

05/15/14 … 2014 ….. 21-018-14 …. Flash: Transmission Shift and Diagnostic Enhancements (RRT 14-040)
05/14/14 … 2014 ….. 08-047-14 …. Flash: Crank No Start When Using Remote Start In Very Cold Temperatures (RRT 14-038)
04/22/14 … 2014 ….. 18-031-14 …. Flash: MIL Illumination P1239- Engine Oil Temp Too Low. Includes Powertrain Sys. Improvements/Enhancements
04/22/14 … 2014 ….. 08-008-14b .. RA2, RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup
03/20/14 … 2014 ….. 08-034-14 …. Diagnostic: Radio And Navigation Unit Updates
03/19/14 … 2014 ….. 08-033-14 …. RA2 RJ2 Or RG2 Radio With B2204 ECU Configuration Mismatch - Not Configured After Proxi
03/15/14 … 2014 ….. 02-001-14 …. This bulletin involves applying NyeŽ lubricant to the front strut mounts.
03/05/14 … 2014 ….. 08-021-14a .. RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements
03/05/14 … 2014 ….. 08-026-14 …. Flash: RK4 RM4 RL4 UCONNECT 8.4N AM/FM/BT/NAV (China, Japan)
02/26/14 … 2014 ….. 18-013-14 ... Flash: MIL Illumination P2251- O2 Sensor 1/1 Negative Current Control Circuit Open and/or P0031- O2 Sensor 1/1 Heater Circuit Low
02/25/14 … 2014 ….. 08-019-14 …. Flash: Remote Proximity Keyless Entry May Not Unlock The Manual Liftgate
02/19/14 … 2014 ….. 21-007-14 …. Difficult Shifting Into 1st And 2nd Gear (export models)
02/19/14 … 2014 ….. 22-001-14 …. Steering Wheel Vibration at Highway Speeds
02/15/14 … 2014 ….. 08-018-14 …. Flash: China Instrument Panel Cluster Translation Update
01/10/14 … 2014 ….. 23-003-14 …. Clicking Noise While Operating The Right Front Exterior Door Handle
12/19/13 … 2014 ….. 21-014-13 …. Flash: Transmission Diagnostic and Shift Enhancements
12/18/13 … 2014 ….. 08-093-13a .. Flash: Park Assist Unavailable U045A-86 - Implausible Data Received
12/13/13 … 2014 ….. 08-049-13c .. RA3 RA4 RJ3 RJ4 RG3 RG4 Radio Enhancements
12/10/13 … 2014 ….. 24-003-13b .. Flash: HVAC Enhancement
12/03/13 … 2014 ….. 08-089-13 …. Poor Sirius Satellite Radio Reception
11/19/13 … 2014 ….. 08-002-13c .. How To Activate The Navigation Maps On A RA3 Radio
11/14/13 … 2014 ….. 21-013-13 …. Transmission Shift Enhancements - Adaptation Learn Procedure
10/30/13 … 2014 ….. 08-086-13 …. Exterior Lamp Condensation And Fogging
07/31/13 … 2014 ….. 08-058-13 …. After Radio Replacement Cannot Register Uconnect Access or Critical Vin Error Message Is Displayed




Chart notes:

Model Year:

"2014" = 2014 models



Important:

Some bulletins may apply only to specific production dates, models and/or equipment. Not all affected vehicles will exhibit described problems, failure rates may vary widely. Not all bulletins involve repair issues, some are issued for informational purposes only.

TSB's are not Recalls. "Preventive" service repairs will normally not be performed under warranty if a vehicle is not exhibiting the particular symptom or problem.

For vehicles that are out of warranty, any TSB related work that is performed is usually charged at the normal dealer service rate.

--Compiled and maintained by Milous (c)2014
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Old 02-18-2014, 06:49 PM
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Hey milous,if a customer is complaining about specific issues that relate to various TSBs but the dealers witech laptop possibly isn't updated to the latest version and they plug into the truck but the laptop says the vehicle doesn't apply to the TSBs you want performed..what's next? The B.S. line I got from a dealer was they won't get paid for the work if the laptop doesn't say your vehicle applies to the TSB. Looking at the W2K site there are various comfort and other performance TSBs that my 2014 overland with the 5.7 and advanced tech apples to and I would like them done. I took a list of these TSBs into the dealer and they did none of them but gave the above excuse. They did do the recall, changed my synthetic oil,charged me 10.00 bucks for that(I brought my own oil and filter) and a tire rotation for a total of 20.00. I have 5200 miles on a truck I've had now for 8 months.
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Old 02-18-2014, 06:56 PM
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re: TSB and Recall information: 2014 KL Cherokee

Quote:
Originally Posted by CHALLENGERBIZJET View Post
Hey milous,if a customer is complaining about specific issues that relate to various TSBs but the dealers witech laptop possibly isn't updated to the latest version and they plug into the truck but the laptop says the vehicle doesn't apply to the TSBs you want performed..what's next?
If your vehicle is exhibiting the symptoms, and your vehicles falls within the qualifications of the TSB (date range, engine etc. if listed), then the dealer would be required to perform the service to correct the issue.

Because not all vehicles will exhibit a symptom a TSB may describe, TSB's will NOT appear for your vehicle when the dealer enters your VIN, UNLESS there is an RRT tied to it (Rapid Response Transmittal).

Do you have an alternate dealer you can go to?
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Old 02-18-2014, 06:57 PM
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re: TSB and Recall information: 2014 KL Cherokee

Quote:
Originally Posted by CHALLENGERBIZJET View Post
Hey milous,if a customer is complaining about specific issues that relate to various TSBs but the dealers witech laptop possibly isn't updated to the latest version and they plug into the truck but the laptop says the vehicle doesn't apply to the TSBs you want performed..what's next? The B.S. line I got from a dealer was they won't get paid for the work if the laptop doesn't say your vehicle applies to the TSB. Looking at the W2K site there are various comfort and other performance TSBs that my 2014 overland with the 5.7 and advanced tech apples to and I would like them done. I took a list of these TSBs into the dealer and they did none of them but gave the above excuse. They did do the recall, changed my synthetic oil,charged me 10.00 bucks for that(I brought my own oil and filter) and a tire rotation for a total of 20.00. I have 5200 miles on a truck I've had now for 8 months.
Go to a different dealer. The dealer I bought my 2011 GC from had no clue what I was talking about when I brought in several TSBs. They said that there were no recalls on my vehicle and that was all they could do. I went to a different dealer and they performed all the applicable TSBs without a fuss. So yeah go to a different dealer.
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Old 02-18-2014, 07:26 PM
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Yeah sounds like that's what I'll have to do. I read in another threat here that the dealers witech met not be updated so when they plug into my car it won't show anything needs to be done,either way I'm coming into the dealer with specific TSBs from here and the W2k site for the 2014s a lot of which applies to my car and I'm getting the B.S. we don't get paid for the work from this particular dealer. I figure if I'm complaining of certain issues and I have the tsb numbers to refer to they would do the work as its only various software updates to the computers. I think since a had about 8 of them(TSBs) it was more about me tying up a service bay for an extended time and taking away money that could be made on another vehicle.
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Old 02-18-2014, 07:28 PM
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By the way what's a rapid response transmittal?? Do I actually have to print out these various TSBs and bring them into the dealer in order to get this work done?
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Old 02-18-2014, 07:43 PM
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re: TSB and Recall information: 2014 KL Cherokee

I've always printed them out and highlighted the symptoms my vehicle was experiencing.
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Old 02-18-2014, 08:33 PM
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Thanks rage I guess now all I need is the print outs,a dealer with updated witech laptops and a dealer who won't waste my time telling me what my car won't accept because the laptop doesn't see it.
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Old 02-19-2014, 04:47 AM
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re: TSB and Recall information: 2014 KL Cherokee

Hi I would like to know more about the 2014 Cherokee. I am ia Australia and would like to know when it will be released in Australia.
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Old 02-19-2014, 11:04 AM
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re: TSB and Recall information: 2014 KL Cherokee

THANK YOU!!!!!

The TSB on the 8.4A addresses many of the issues I have with mine.

Printing and on the way to the dealer.
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Old 03-20-2014, 05:32 PM
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re: TSB and Recall information: 2014 KL Cherokee

Hi Milous

Can you please post 02-001-14

THanks

Alex
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Old 03-20-2014, 06:30 PM
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re: TSB and Recall information: 2014 KL Cherokee

Quote:
Originally Posted by alexandru.paul.popa View Post
Can you please post 02-001-14
Will be updating them late tonight, will be a couple new ones...
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