2014 GC Limited rear shock noise
Some other owner threads have talked about rear suspension noises being caused by the load leveling shocks that come with the tow pkg. At my recent dealer visit I discussed with the mechanic and he agrees with this diagnosis. He inspected sway bar bushings and upper shock mounts and found no issues. He says the shocks can make noise (he road tested and heard the noise) especially with no load on them & tends to go away under a tow load. I'm not satisfied with hearing that this is "normal" on a new $38,000 vehicle. I plan to discuss replacing these leveling shocks with the standard shocks with the service mgr. Has anyone been down this road, ie. will Chrysler authorize the dealer to do this?