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Old 02-23-2014, 10:24 PM
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2014 Jeep GC V6 Limited - High Pitch "Whining" Noise From Engine Compartment

My Grand Cherokee has this high pitch noise coming from the engine compartment. It sounds like it could be the power steering or alternator, or something on the belt system.

The pitch of the noise will change when I turn the steering wheel. This is what makes me think it is the power steering.

Be hearing this noise since I bought the GC with 11 miles on it. Though it would go away as I broke in the GC but I now have 1,000 miles on it and it has not gone away.

I have read other posts that mention this issue and they say that the noise is coming from an electric motor that is part of the power steering.

I attached a video of the noise.

Will be taking it to get serviced at the dealer soon but was wondering if anyone has experienced this, had their GC serviced and had this fixed.

Thanks.
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Old 02-26-2014, 06:12 PM
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I brought my Jeep to get serviced. They said the sound was normal.
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Old 02-28-2014, 10:13 PM
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At the dealer I started up two new 2014 V6 GC. They also made the sound. The power steering uses a power assisted electric motor. The motor is making that sound. It's normal.
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Old 03-01-2014, 08:19 AM
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Not the power steering.
Belt tensioner/pulley issue.
Not detrimental to the vehicle.
Chrysler is working on a fix.
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Old 03-01-2014, 11:17 PM
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Re: 2014 Jeep GC V6 Limited - High Pitch "Whining" Noise From Engine Compartment

from online database:


Case Number: S1409000004
Release Date: 02/05/2014
Symptom/Vehicle Issue: Howl/Whine Noise From Engine Compartment In Cold Ambient Temperatures
Discussion:
The customer may complain of very loud howl/whine noise after the first cold start of the day .This noise is typically heard with ambient temperatures of 30 deg. F and lower. The colder the ambient temperature the longer the noise will last and is usually in the 5-30 sec. range. The noise is not detrimental to the life of the Engine.The issue is with the FEAD tensioner and or idler pulley bearing. Engineering is aware of the issue and is currently investigating root cause. Currently there is no repair and no repair attempt should be made.
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Old 03-02-2014, 12:17 AM
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Thanks for posting this info. How did you access this information?
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Old 03-02-2014, 06:51 AM
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Originally Posted by jg_2008 View Post
Thanks for posting this info. How did you access this information?
Dealerconnect access. You can access by subscribing to TechAuthority.com
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