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Old 03-08-2016, 09:29 PM
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2014 WK2 50kmi service

Lovely 50kmi dealer service.
I was TOLD I needed a tranny service over the phone- turns out the 8 speed is not a regular fluid change?
Had crazy burning oil smell on my ride home--- took off the plastic engine cover at home and LITERALLY pools of oil on the left side of the engine.

Called, told service that the engine must be cleaned, but I think another tech had better recheck the brake job and the diff levels too. WTF!?!!ImageUploadedByTapatalk1457494130.524688.jpg

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Old 03-08-2016, 10:15 PM
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Re: 2014 WK2 50kmi service

Quote:
Originally Posted by CantSitStill View Post
Lovely 50kmi dealer service.
I was TOLD I needed a tranny service over the phone- turns out the 8 speed is not a regular fluid change?
Had crazy burning oil smell on my ride home--- took off the plastic engine cover at home and LITERALLY pools of oil on the left side of the engine.

Called, told service that the engine must be cleaned, but I think another tech had better recheck the brake job and the diff levels too. WTF!?!!Attachment 65905
Doesn't it make you made when they do stuff like that. The 8spd trans is supposed to be fill for life. some people are changing and some are not. probably not a bad idea if you are going to be keeping it a very long time. Its expensive though I have seen people reporting the dealer wanting $700-$1000 to do it.
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Old 03-09-2016, 03:52 AM
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Re: 2014 WK2 50kmi service

Best case, it was just sloppiness and laziness. Worst case, the mechanic is incompetent. Either way, I will ask the head of the service Dept to have another tech check the work.
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Old 03-09-2016, 09:00 AM
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Re: 2014 WK2 50kmi service

Pleasantly surprised. They got me right in this morning, and I was out the door 40 minutes later with a clean engine, a heartfelt apology from the service manager, and the next full service on the house.
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